I had an appointment with them at 10.00 am to change the oil. I gave them my car at 9.50 and finished at 11.50 am.
I had an appointment today at 10.00 am to change the oil. I gave them my car at 9.50 am but they finished it at 11.50 am. It took them 2 hours to change the oil even though I had an appointment.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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