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Virgil's Auto Repair & Towing

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(313 Avis)
82
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
1,0
Moyenne de ReScore
82
Score NPS ®

Détails de l'entreprise

À propos

An exciting new ownership change has taken place at Virgil's Auto Repair & Towing. Hi allow me to introduce myself my name is Jon Douglas and I am the new owner of Virgil's Auto Repair & Towing. For those of you who do not know me, I am a former employee of Virgil’s and have had the exciting opportunity to invest in ownership of the An exciting new ownership change has taken place at Virgil's Auto Repair & Towing. Hi allow me to introduce myself my name is Jon Douglas and I am the new owner of Virgil's Auto Repair & Towing. For those of you who do not know me, I am a former employee of Virgil’s and have had the exciting opportunity to invest in ownership of the company as of recent. The Virgil’s name has been a staple of the Rochester community with a deep tradition of serving the Rochester community and surrounding areas for 69 years and I am excited to continue and bring in the 70th year of serving the Rochester community in 2022. In moving forward my plan for the business will be two-fold, one continues to offer traditional services that our customers have come to expect and two continue to build upon adding new services to better serve the clients of new. Here at Virgil's Auto Repair & Towing, we offer a full-service automotive repair shop that can service all makes and models of automobiles. We also have expanded and now offer small engine repair services including and not limited to golf carts, snowblowers, and lawnmowers. Besides the traditional automotive and newly added mentioned repair services, we are offering top-notch full-service towing including light-duty towing, on-site jump starts, battery testing, and replacement, vehicle lockout services, tire changing, and fuel delivery. Call us any time you have a need, and we will get you back on the road as quickly as possible! ...more

Catégories
Réparation automobile, Service de remorquage, Entretien de la voiture
Contact
(507) 288-3600

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1648 3rd Ave. S.E. Rochester, MN 55904-1936

Affiliations

ASE - Master Certification
Virgil's Auto Repair & Towing's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(313 Avis)

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Client vérifié
Rochester, MN
Cet avis est actuellement en attente de vérification de l'entreprise.
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/27/2025
client vérifiéVérifié Client
0
Upcharging
Yeah I was told my alignment was going to be $150 and then a mechanic broke a bolt and then proceeded to charge me $70 more because of this inconvenience

MH
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M H.
Rochester, MN
Cet avis enfreint la politique de révision de SureCritic.

MH
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M H.
Rochester, MN
Cet avis enfreint la politique de révision de SureCritic.

AA
gravatar
Alan A.
Rochester, MN
ReScore Avis™
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/02/2022
0
New owners?
They took over the buisness, kept the name, but not customers.

Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/01/2022
0
DO NOT TAKE, OR LET THEM TAKE YOUR CAR TO THEIR SHOP. I AM CURRENTLY IN OLMSTED COURT TO RESOLVE DISPUTE.
When I drove my car down for a TRANSMISSION service, long story short, over $600 dollars later, went to pick it up the motor barely started. The TRANSMISSION was still the same. We are waiting for a court as soon as court's reconvene. That's the way the towing service is doing so good "Virgil's " will gladly tow a running car when it came in to a another shop after "fixing" it. For a fee!
Jon D., Owner de Virgil's Auto Repair & Towing a répondu le 02/02/2022 06:23 AM

Dear Valued Customer,

I understand your frustrations with the old ownership. Your last visit to (Virgil’s Auto Clinic) shows to be from the month of July 2021.  Just to let you know and bring awareness to the recent changes effective (November 15th, 2021 Virgil's is now under completely new ownership). The old owners are no longer affiliated in any to our new business and its current and future business dealings moving forward from that date.  The new ownership is of good standing in the community and operate other very successful, reputable business within the Rochester and the surrounding communities. Our new business name (Virgil’s Auto Repair & Towing). May I ask you to please remove this review as it does not pertain to our current business operations and ownership. Thank you and invite you to stop in sometime to experience firsthand the exciting changes that we have made to our business.

 

Sincerely,

Virgil’s Team


4 sur 4 résultats
Bons de services et publications
🌟 We love when our customers feel like part of the family! Glad we could silence that growling noise in your Audi A4 and get you back on the road. Your wheels deserve the best! 🚗💨 See you next time! #AutoRepair #HappyCustomers
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🌟 Thanks for the fantastic review! We're thrilled to hear your Range Rover is running smoothly after its oil change and new brakes. We promise to keep those prices reasonable and the smiles coming! 🚗💨 #CustomerAppreciation #VirgilsAutoRepair
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🚗 Thanks for the fantastic review! We're thrilled our timely service hit the spot! Quality is our middle name (well, sort of). We’re here to keep your wheels turning smoothly! 🔧✨ #VirgilsAutoRepair #QualityService
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Thank you for the awesome review! We're thrilled to hear your car was in good hands and our shuttle saved the day. We promise to keep those wheels rolling smoothly for you anytime! ?✨ #VirgilsAutoRepair #CarCare
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We're thrilled to hear that you’re "muy contento" with our speedy and professional service! ?? At Virgil's, we believe in fixing your ride as fast as a cheetah on caffeine! Thanks for choosing us! #AutoRepair #TowingExperts
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Thanks for stopping by and for the "so good" vibes! ?️ We’re thrilled you had a great experience with us. Remember, we’re here to keep your ride running smoothly—no matter how many wheels it has! ?✨ #CustomerLove #AutoRepairPros
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Thanks for the awesome review! ? We're thrilled to hear you had a great experience with our fast and reasonable service. Communication is key, and we're glad we could deliver! #CustomerSatisfaction #Grateful
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Thanks for the ⭐⭐⭐⭐⭐ review, Jeff! We're glad we could get your wheels back on the road quickly. Our team works hard, even on Sundays! ?️? #CustomersFirst #AutoRepair
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? We're thrilled we could help you get back on the road so quickly! Thank you for choosing Virgil's Auto Repair & Towing. We're glad we could provide service with a smile ?? #CustomerAppreciation #Grateful
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? Thank you for this amazing review! We're thrilled to hear that our team at Virgil's Auto Repair & Towing could exceed your expectations. We're glad we could work our magic and help you out! #CustomerAppreciation #FiveStarReview ?
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Thanks for the shoutout, Cynthia! ? We're glad we could save the day for your car. Your recommendation means the world to us! ??️ #CustomerSatisfaction #VirgilsAutoRepair
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✨?️ Wow! We appreciate your ⭐⭐⭐⭐⭐ review, Eileen! Our team is glad we could help protect your car's electronics. ?? Don't forget to spread the word about our EMP device installation service. ?? #EMPSafety #Car
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? Thank you for the kind words! ? We're thrilled to hear that our team provided you with skillful and reliable service. ? Your trust means the world to us! ? #CustomerAppreciation #ReliableService #SkillfulTeam #Rochester
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? Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you found our service professional, prompt, and friendly. ?? We appreciate your recommendation! #VirgilsAutoRepair #CustomerAppreciation #Rochester
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Thanks for the kind words, John! ? We're glad to have been able to help you out with your oil change. #oilchange #Rochester #VirgilsAutoRepair&Towing
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