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Virgil's Auto Repair & Towing

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(319 Avis)
82
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
1,0
Moyenne de ReScore
82
Score NPS ®

Détails de l'entreprise

À propos

An exciting new ownership change has taken place at Virgil's Auto Repair & Towing. Hi allow me to introduce myself my name is Jon Douglas and I am the new owner of Virgil's Auto Repair & Towing. For those of you who do not know me, I am a former employee of Virgil’s and have had the exciting opportunity to invest in ownership of the An exciting new ownership change has taken place at Virgil's Auto Repair & Towing. Hi allow me to introduce myself my name is Jon Douglas and I am the new owner of Virgil's Auto Repair & Towing. For those of you who do not know me, I am a former employee of Virgil’s and have had the exciting opportunity to invest in ownership of the company as of recent. The Virgil’s name has been a staple of the Rochester community with a deep tradition of serving the Rochester community and surrounding areas for 69 years and I am excited to continue and bring in the 70th year of serving the Rochester community in 2022. In moving forward my plan for the business will be two-fold, one continues to offer traditional services that our customers have come to expect and two continue to build upon adding new services to better serve the clients of new. Here at Virgil's Auto Repair & Towing, we offer a full-service automotive repair shop that can service all makes and models of automobiles. We also have expanded and now offer small engine repair services including and not limited to golf carts, snowblowers, and lawnmowers. Besides the traditional automotive and newly added mentioned repair services, we are offering top-notch full-service towing including light-duty towing, on-site jump starts, battery testing, and replacement, vehicle lockout services, tire changing, and fuel delivery. Call us any time you have a need, and we will get you back on the road as quickly as possible! ...more

Catégories
Réparation automobile, Service de remorquage, Entretien de la voiture
Contact
(507) 288-3600

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Heure centrale (É.-U. et Canada)
1648 3rd Ave. S.E. Rochester, MN 55904-1936

Affiliations

ASE - Master Certification
Virgil's Auto Repair & Towing's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(319 Avis)

Client vérifié
Rochester, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
9
Responsive
They pick up the phone when you call and you talk with a live person. Provided realistic expectations.

JF
gravatar
Judith F.
Rochester, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2025
client vérifiéVérifié Client
10
Friendly, competent service
Friendly, helpful mechanic.

JG
Jan G.
Rochester, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
Prompt excellent service.
Got my device completed in a timely manor and had great communication throughout the process

ML
gravatar
Muhammad L.
Brookings, SD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
9
Great service
I had a great experience overall. The towing and service were excellent—honest and reliable work. John was especially helpful. My car broke down on the highway, and he got it towed and repaired quickly. They fixed the bolt that holds the pulley and alternator. Highly recommend!

AH
Alan H.
Brookings, SD
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Excellent work and Superb service
Had to have some unusual electrical accommodations done for my handicap van.
Did a great job. Excellent price for the work.
Very thoughtful.

RA
Ryan A.
Rochester, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/03/2025
client vérifiéVérifié Client
10
Highly Recommend
Always professional, friendly and reasonably priced! Great service!

Client vérifié
Rochester, MN
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/27/2025
client vérifiéVérifié Client
0
Upcharging
Yeah I was told my alignment was going to be $150 and then a mechanic broke a bolt and then proceeded to charge me $70 more because of this inconvenience

OA
Omar A.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Great service!
John did some really good work on my car. Overall great service!

Client vérifié
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/22/2025
client vérifiéVérifié Client
8
Tony H
Great, Tow

LD
Laura D.
Byron, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/22/2025
client vérifiéVérifié Client
10
Brake replacement
Easy to schedule an appointment. Quick turnaround time and great communication.

TT
Terry T.
Rochester, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Transmission failure
Virgil’s came to my aid with total professional assistance! They picked up my car with a blown transmission and had it back to me in one week!! Great job

CM
Carey M.
Rochester, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Virgils
Staff are friendly and knowledgeable. This is a great place to take your vehicle.

DV
gravatar
Daniel V.
Rochester, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/12/2025
client vérifiéVérifié Client
10
Virgil's is the best!!!
For twenty years Virgil's has taken GREAT care of my 2nd generation MR2 and more recently my Fiat Spyder. My battery was dead (DEAD I tell you!) so they towed to the shop for a possible new battery and routine service of oil change, top off fluids, etc. They went the extra mile for me and I would not go anywhere else for my car service.

HK
Harold K.
Rochester, MN
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/11/2025
client vérifiéVérifié Client
Catégorie : Service
Harold said he has gone there for many years. He expects good service, and he gets good service.
Recommandé

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/07/2025
client vérifiéVérifié Client
10
quick, efficient service
AAA jumped my battery and told me to take it somewhere for a new battery without turning the car off. I needed service fast! Virgil’s said bring it in now. I did, and got fast, efficient service. Made my day.
Bons de services et publications
🚗💨 We love hearing that our friendly service and speedy installations hit the mark! It's our mission to get you back on the road in a flash- no roadside naps required! Thanks for the awesome review! 🌟 #CustomerSatisfaction #VirgilsAutoRepair
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🌟 We love when our customers feel like part of the family! Glad we could silence that growling noise in your Audi A4 and get you back on the road. Your wheels deserve the best! 🚗💨 See you next time! #AutoRepair #HappyCustomers
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🌟 Thanks for the fantastic review! We're thrilled to hear your Range Rover is running smoothly after its oil change and new brakes. We promise to keep those prices reasonable and the smiles coming! 🚗💨 #CustomerAppreciation #VirgilsAutoRepair
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🚗 Thanks for the fantastic review! We're thrilled our timely service hit the spot! Quality is our middle name (well, sort of). We’re here to keep your wheels turning smoothly! 🔧✨ #VirgilsAutoRepair #QualityService
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Thank you for the awesome review! We're thrilled to hear your car was in good hands and our shuttle saved the day. We promise to keep those wheels rolling smoothly for you anytime! ?✨ #VirgilsAutoRepair #CarCare
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We're thrilled to hear that you’re "muy contento" with our speedy and professional service! ?? At Virgil's, we believe in fixing your ride as fast as a cheetah on caffeine! Thanks for choosing us! #AutoRepair #TowingExperts
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Thanks for stopping by and for the "so good" vibes! ?️ We’re thrilled you had a great experience with us. Remember, we’re here to keep your ride running smoothly—no matter how many wheels it has! ?✨ #CustomerLove #AutoRepairPros
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Thanks for the awesome review! ? We're thrilled to hear you had a great experience with our fast and reasonable service. Communication is key, and we're glad we could deliver! #CustomerSatisfaction #Grateful
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Thanks for the ⭐⭐⭐⭐⭐ review, Jeff! We're glad we could get your wheels back on the road quickly. Our team works hard, even on Sundays! ?️? #CustomersFirst #AutoRepair
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? We're thrilled we could help you get back on the road so quickly! Thank you for choosing Virgil's Auto Repair & Towing. We're glad we could provide service with a smile ?? #CustomerAppreciation #Grateful
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? Thank you for this amazing review! We're thrilled to hear that our team at Virgil's Auto Repair & Towing could exceed your expectations. We're glad we could work our magic and help you out! #CustomerAppreciation #FiveStarReview ?
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Thanks for the shoutout, Cynthia! ? We're glad we could save the day for your car. Your recommendation means the world to us! ??️ #CustomerSatisfaction #VirgilsAutoRepair
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✨?️ Wow! We appreciate your ⭐⭐⭐⭐⭐ review, Eileen! Our team is glad we could help protect your car's electronics. ?? Don't forget to spread the word about our EMP device installation service. ?? #EMPSafety #Car
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? Thank you for the kind words! ? We're thrilled to hear that our team provided you with skillful and reliable service. ? Your trust means the world to us! ? #CustomerAppreciation #ReliableService #SkillfulTeam #Rochester
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? Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you found our service professional, prompt, and friendly. ?? We appreciate your recommendation! #VirgilsAutoRepair #CustomerAppreciation #Rochester
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Thanks for the kind words, John! ? We're glad to have been able to help you out with your oil change. #oilchange #Rochester #VirgilsAutoRepair&Towing
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