I originally brought my vehicle in to assess a fuel delivery issue. When I had initially picked up my vehicle there were certain things about the repair that were unsatisfactory to me, when I brought this to their attention they didn't give me the runaround or make excuses, they were eager to make it right. Now I have my car back and it's running like a top. We're all human, and their openness about making the job right was refreshing in an age where most service industries want to pump you our the other end and take your money. All things considered, it was a great experience and friendly staff.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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