The main issue we had was how long it took Jayco to come up for a replacement for the slide out drawers. The first time we used the trailer the bottom of the top drawer fell out. We dropped it off in early September and the drawers didn't come in until December. Once they did come in, your service department got them installed fine. We are hoping all is well now.

Richard was our service advisor.

Rena G. de Valley RV Supercenter a répondu le 01/23/2026 03:15 PM

Thank you for sharing your experience. We’re sorry to hear about the delay in getting the replacement drawers from Jayco, we know how frustrating that kind of wait can be, especially right after your first use. We're glad to hear Richard and our service team got everything installed once the parts arrived, and we truly hope everything works smoothly from here on out. We appreciate your patience and trust in us to get it taken care of!

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