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Tysinger Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 496 Avis)
6

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
174
Total des ReScores
4,7
Moyenne de ReScore
6
Score NPS ®

Détails de l'entreprise

À propos

At Tysinger Hyundai, we have devoted ourselves to providing our clients with truly "World Class" service. We offer guaranteed competitive pricing and look forward to serving all your Hyundai needs. At Tysinger Hyundai, we have devoted ourselves to providing our clients with truly "World Class" service. We offer guaranteed competitive pricing and look forward to serving all your Hyundai needs.

Catégories
Concessionnaire Hyundai, Réparation automobile d'importation, Entretien de la voiture
Contact
(888) 347-5723
Closing in 3 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2712 Magruder Boulevard Hampton, VA 23666
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 496 Avis)

HL
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HAMPTON L.
Hampton, VA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/30/2025
0
Catégorie : Service
Brand new lemon GSA vehicle
Unfortunately, the new government vehicle, a brand new 2025 Elantra, was a lemon. We had it for two weeks, 252 miles, but then it was at the dealership for over 80 days. This was due to waiting for parts and service, then more parts were needed but were delivered in pieces (transmission clutch turned into a new transmission).  During that time we would call or email for updates.
Customer service could not locate the car in the system in most instances and communication from the service department was little to non-existent.  We had to stop in twice to check on the cars progress since no calls were being returned.  Once we picked up the vehicle, we noticed the backseats were down in the forward position, some debris was in the trunk, a "club" card in the cup holder and the mileage had increased significantly (much more than a test drive).  It was obvious it was used by someone for personal use during the 80+ days in their possession. We'll never take the car for service at this dealership again.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.