business image

Tuttle-Click Genesis

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(37 Avis)
79
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5Évaluation globale 3,3/5
4
Total des ReScores
4,8
Moyenne de ReScore
79
Score NPS ®

Détails de l'entreprise

Contact
(949) 472-7400
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
38 Auto Center Drive Irvine, CA 92618
Département des ventes' Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(37 Avis)

JB
gravatar
Jeffrey B.
Rancho Mission Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2022
client vérifiéVérifié Client
10
Catégorie : Sales
The dealership (Genesis of Irvine) did an excellent job during the sales and delivery process.
The sales person we dealt with (Chi Lim) was very professional and courteous. He spent a good deal of time explaining the many technological aspects of the vehicle. My wife and I could sense he was genuinely interested in helping us navigate the process to us driving off their lot.

MT
gravatar
Matthew T.
Mission Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/07/2022
client vérifiéVérifié Client
10
Catégorie : Sales
Great experience
Not much to say, everyone was very helpful especially my salesman Kenneth. He went above and beyond to help me find the exact car I wanted. I bought a genesis GV70 and available cars across the country are very limited right now with all the supply issues but he still did great. Knowledgeable and took plenty of time showing me the insane amount of features this car has after I bought it. Nothing much more to say.

MG
gravatar
Megson G.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/11/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Purchase of Genesis GV80
Great purchase experience.

RS
gravatar
Ravi S.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2021
client vérifiéVérifié Client
10
Catégorie : Sales
Wonderful Experience
Overall satisfied with the whole process. Chi was patient through the whole process showing me different vehicles that I wanted to see, before I made a call for the lease. Explained various features with ease and made me comfortable with the product. Finance and Admin did not take much time, so all in all it was cool process.

RH
gravatar
Rachel H.
Pasadena, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2021
client vérifiéVérifié Client
Catégorie : Sales
Amazing Service
5-star experience all around! I just recently went through Tuttle-Click to lease a Genesis and I was extremely happy with the service from start to finish. So many people were involved to directly make my experience smooth and seamless. Even the general manager made sure that I was taken care of. Blair and Rami made sure I got the exact car I wanted, and William took extra time to explain all the functions of my new car. Definitely a pleasant experience overall, and I will be sending all my friends and family here.
Recommandé

LL
gravatar
Lindsay L.
Costa Mesa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2021
client vérifiéVérifié Client
Catégorie : Sales
Great purchase
I had a great experience with Kenneth Iwano from Genesis in Irvine. He was patient with us during deciding on the car and waiting to buy. Thanks again!
Recommandé

AV
gravatar
Alex V.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2021
client vérifiéVérifié Client
Catégorie : Sales
Excellent Service
Blair and Kenneth were very helpful and patient, answering all our questions. They made car buying a pleasant experience; not an easy task.
Recommandé

GM
gravatar
Greg M.
Laguna Hills, CA
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/24/2021
client vérifiéVérifié Client
Catégorie : Sales
Awesome vehicle
I have had the car less than a week. Time will tell if this genesis is as outstanding a vehicle as my prior three Genesis were.
Recommandé

G
gravatar
G.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/20/2021
client vérifiéVérifié Client
Catégorie : Sales
Good Experiences
They tried to find the vehicle of the option I wanted.
Recommandé

PC
gravatar
Perry C.
Santa Ana, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/30/2020
client vérifiéVérifié Client
Catégorie : Sales
The people!
Love my new GV 80
Recommandé

GS
gravatar
Gerald S.
Los Angeles, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2020
client vérifiéVérifié Client
Catégorie : Sales
Tuttle Click's first 2021 G80 sale
I have been waiting for this new model of the G80 to arrive in the U.S. because, from everything I'd read, it was a huge step forward in terms of technology, comfort and style. In asking around at the various Genesis Dealerships, I was finding that most of them were tacking on an additional $5000+ to their sticker price because this car was in so much demand. Not Tuttle Click and not the terrific salesperson I had, Alex Akhavan. Alex was gracious and helpful and made no effort to gouge me on the price. And he could have since there is a long line of people waiting for this incredible vehicle. Kudos to Alex and Tuttle Click.
Recommandé

TR
gravatar
Terry R.
Rancho Santa Margarita, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/15/2020
client vérifiéVérifié Client
Catégorie : Sales
Customer comes first!
My Genesis G90 purchase in 3 years, always pleasant experiences ,,,
Recommandé

IA
gravatar
Ivan A.
Laguna Hills, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/12/2020
client vérifiéVérifié Client
Catégorie : Sales
Best purchase experience
Great people and easy purchase experience.
Recommandé

TP
gravatar
Thomas P.
Aliso Viejo, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2020
client vérifiéVérifié Client
Catégorie : Sales
An Impressive Car and Buying Exerience
The manager and sales consultants at this dealership are professional, knowledgeable and very helpful without using high pressure. We are pleased with our car selection the car-buying experience at this dealership. The Genesis G80 is an impressive car with high and competitive ratings for safety, reliability, owner satisfaction, and value, etc. as compared to other luxury vehicles in it's class.
Recommandé

JL
gravatar
Jacqueline L.
Irvine, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/31/2020
client vérifiéVérifié Client
Catégorie : Sales
New car
Friendliness of staff.
Recommandé
Entreprises près de chez vous
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(560 Avis)
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 552 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(275 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(919 Avis)
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(387 Avis)
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.