I've been looking for the right truck for 12 months. I found it at TSG Auto. It was a great buying experience with JZ. Right price. Right mileage for a 2020 Silverado 1500. My next vehicle shouldn't take as long because next time I'll start at TSG Auto. Highly recommended!
Recommandé
SS
Shasta S.
Brighton, CO
02/14/2020
Beware
Would not recommend unless the car you are looking at is 1 of a kind and you can't get it anywhere else. Lincoln said he would drop the price from $9500 down to the internet price of $9100 but then added the dealer fees in afterwards which brought it back up to the original price. Their signs clearly state that thier price INCLUDES dealer fees, not that they are additional. Then, before he would give us the keys he insisted that we log on to Facebook and Google and rate them 5 stars. Their google rating is high only because they force 5 star ratings before allowing you to leave. When we asked to take the car to the dealer down the road for a prepurchase inspection, Lincoln tried to get us to use his mobile mechanic. We insisted and he allowed us to take it. The dealer showed us where they had washed the top of the engine to disguise an oil leak. But ultimately we felt confident enough in the dealer check that we purchased the car. Would I recommend them? NO. They showed a lack of integrity and behave no different than any other used car lot. In our situation, they had a low mileage specialty vehicle that we were will to pay for with the assurance of an uninterested 3rd party inspection.
Non recommandé
JM
John M.
Aurora, CO
06/10/2019
Awesome Dealership
I purchased a Ford Edge, couldn't be happier. worked with John M. He was awesome. I received 1 year free oil changes and their service department is awesome. Jay in Finance was great to work with, explained everything very well. Just the best experience I've ever had buying a car. Happy I found them. Their website is amazing and easy to move through.
Recommandé
ML
Marck L.
Aurora, CO
05/25/2019
DO NOT WASTE YOUR TIME
I would not wish this dealership on anyone - worst nightmare. I went there to look at the Tesla Model 3 they recently posted online. They low balled me for the trade in on my 2019 Leaf SL Plus - which they looked up a 2018 Nissan Leaf SL - very different cars and about $10,000 difference. They then told me to go to car max and get a appraisal and they would match them - well I did one better I went to the Nissan Dealership and got the appraisal done there. $33,400.00 TSG would not even match the correct appraisal, I was told by John and Stan that they did not want my car and did not want my business – can only assume that since I stated my husband would like to drive the car that being gay is an issue with this dealership. Which I could careless, the owner Tim G. was stated to have this goal “Tim's main goal is to satisfy his customers and provide great service” which if you look on Dealerrater.com.
Satisfying his customers is far from what he is actually doing. I went to AutoNation and got the $33,400 for my car and bought the Tesla Model 3 there. GOOD BYE TSG AUTO. I would not send any of my friends, family, social media followers or worst enemies to your dealership – I gave you the chance to make it right and you FELL WAY SHORT.
IF IT WAS POSSIBLE TO GIVE NO STARS I WOULD, I would also suggest reading all the review on multiple site about TSG Auto – based on my experience all the one star reviews are true and honest and out number the 3, 4 or 5 stars they give themselves.
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