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Ellis Automotive Car Care Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 054 Avis)
89
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
Avis original
Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5Évaluation globale 1,8/5
10
Total des ReScores
4,6
Moyenne de ReScore
89
Score NPS ®

Détails de l'entreprise

À propos

Ellis Automotive is the leading auto repair shop in Aurora, CO and surrounding areas! Let us take care of all your auto repairs and tire needs. Our trusted and expert technician are ready to assist you. We offer a comprehensive list of auto repair services from oil changes, engine diagnostics and brake repair to engine repair, wheel Ellis Automotive is the leading auto repair shop in Aurora, CO and surrounding areas! Let us take care of all your auto repairs and tire needs. Our trusted and expert technician are ready to assist you. We offer a comprehensive list of auto repair services from oil changes, engine diagnostics and brake repair to engine repair, wheel alignments, transmission repair, auto air conditioning repair, tire installation and more. We also feature tires that fit any budget from top quality brands like Michelin, BFGoodrich, Uniroyal and more. We are conveniently located in the Denver Metro Area at 3594 South Tower Rd, Aurora, CO. ...more

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(720) 870-2502

Heures d'ouverture

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Heure des montagnes (É.-U. et Canada)
3594 S Tower Rd Aurora, CO 80013
Ellis Automotive Car Care Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 054 Avis)

JS
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Jennifer S.
Colorado
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/24/2025
client vérifiéVérifié Client
10
Great experience
I had a to-do list and they were able to help me prioritize according to necessity and fit into my budget and were able to get it done in a timely manner. Most recently they were able to squeeze me in for a dead battery and had me out in under an hour. This is my go-to for car repair and maintenance now.

AG
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Ardice G.
Aurora, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
client vérifiéVérifié Client
10
Great
Done and delivered as promised = as always

RV
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Robert/ Kim V.
Aurora, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
8
Excellent care at Ellis Automotive
Despite some name changes over the years, I've been a customer here since May of 2008 (I have some records). They have always been very quick to help (work is done quickly). Accurately diagnosing problems and making repairs to my vehicles (A Volvo XC90 and Mercury Milan Hybrid). I trust what they tell me, and they do good work. Whenever I ask for explanations, they're more than willing to show me the wear, the damaged component, a diagram in a repair manual, etc. They take the time to listen to my descriptions of problems, and explain all procedures needed to repair the vehicle. Unfortunately, the most recent owners (a company that has bought up a lot of independent garages in the area) have changed their pricing policies, and now Ellis Automotive costs more than some dealerships. When I expressed concerns about the pricing, they were able to explain where the charges come from, who sets the prices, and what they could do to alleviate some of the costs. I provided them with comparisons (from service at a local dealership) and they were able to communicate that information to the new owners. Hopefully, an adjustment in rates (based on local prices) will keep Ellis Automotive competitive in terms of parts and labor. The work they do is always 'Top Notch' and I trust them more than the dealerships. A recent repair to my Volvo spared me the expense of a new engine (what I feared/what some (Not Ellis Automotive) said I would need), got me back on the road, and extended the life of my vehicle. I'm a cost conscious and discerning customer. I am willing to pay a little more for the superior service, but Ellis Automotive has to be careful about their pricing policies, some customers weigh price of service over quality.

MH
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Mary H.
Aurora, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/10/2025
client vérifiéVérifié Client
10
Oil change, tires rotated
Kylie and Jim are very personable and I trust what they tell me.

TP
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/08/2025
client vérifiéVérifié Client
10
Great service!
Ellis Auto has always treated my vehicle issues in a timely manner and have always been professional and courteous. They got me back on the road quickly when I would have otherwise had to cancel a planned trip. Nice to have a shop nearby that you can count on.
Keep up the good work, Ellis!

EP
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Ernesto P.
Aurora, CO
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/06/2025
client vérifiéVérifié Client
0
A mechanic shop that doesn’t know what's wrong with cars
I took my vehicle expecting for them to tell me what’s wrong with my car but instead I got I don’t know what’s wrong with it on top of that it seemed like they only briefly looked at it and just put it to the back and forget about it. Waist of my time and money I would not recommend not even for a oil change

KB
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Kevin B.
Colorado
2001 Toyota Solara
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
10
Very good, and thorough
We had a great experience with Ellis. The detailed diagnostic report was very helpful for building trust and gaining understanding of what the issue was. The gentleman, Kevin, who worked on the car was friendly and knowledgable. Communication was excellent, as they clearly communicated a delay in detail and why it was necessary. No one wants the cost of a repair, but there's a lot of peace when you know that the shop is dealing fairly with you. We will definitely be using Ellis again in the future.

JV
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James V.
Aurora, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2025
client vérifiéVérifié Client
10
Excellent service and advice
Matt wass excellent trying to help figure out an issue with our vehicle. He went above and beyond and made us feel rest assured the entire time. Thanks Matt you and Ellis have earned our service for our our vehicle's from here on out.

JB
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Jan B.
Aurora, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/01/2025
client vérifiéVérifié Client
9
Good Job, Ellis!
Great! Even though they had a shortage of workers come in that day, they didn't cancel my appointment for non-emergency car work. They got it all done, were friendly, and did an excellent job. I very much appreciate the Lyft rides back and forth from the service station!

VD
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Virgina D.
Aurora, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
Ellis automotive service
We take both our vehicles here for all automotive needs.They are courteous,professional and HONEST which is hard to find these days.I highly recommend them for all your automotive needs

Client vérifié
Aurora, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/31/2025
client vérifiéVérifié Client
10
Excellent customer service
Jason was able to get me right away for a nail in my tire. Also the technician was able to get it patched within a reasonable amount of time.

FS
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Fred S.
Aurora, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2025
client vérifiéVérifié Client
0
Our 24 years old car
Jason took good care of our 24 yrs old car. Bc it’s old & he make sure everything is running good.

BH
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Beth H.
Colorado
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/26/2025
client vérifiéVérifié Client
10
Oil Change, tire rotation and inspection
They did the service while I was at work. Easy to drop off my car, walk to and from work and pick it up.
It was a win-win.

DS
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Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/24/2025
client vérifiéVérifié Client
9
Periodic service
They got my car in on time, did an oil change, tire rotation and complete inspection in a hour so that I could wait.. they also will let me drop it off and call me when it is ready, which is very easy.

CM
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Conor M.
Aurora, CO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
10
Great Service
Love how convenient it is to work with the guys at Ellis! I took both of my cars there to get oil changes and it was a super easy and quick process.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.