Excellent Service, great to work with and keep the customer well informed!
Trudeau’s have a business model that is hard to find these days. They take time to listen to the customer, understand your concerns, no up selling or pressure, and do what’s right / needed mentality. What further sets them apart from others - is communication. A number of shops keep you informed along the way (where the repair is in the process) but Trudeau’s goes above and beyond typical processes. If you don’t understand an issue or what needs repaired, they will start at ground zero. They explain how things work (even drawing it out as needed) and walk through everything until you are comfortable. The team at Trudeau’s are second to none.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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