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Towne Chrysler Dodge Jeep Ram

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 803 Avis)
88
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
2,0
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

Contact
(716) 646-5200
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
5130 Camp Rd Hamburg, NY 14075

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

Contact
(716) 646-5200
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
5130 Camp Rd Hamburg, NY 14075

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
1
Total des ReScores
2,0
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

Contact
(716) 646-5200
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure de l'Est (É.-U. et Canada)
5130 Camp Rd Hamburg, NY 14075
Tous les départements' Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(2 803 Avis)

VR
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Vince R.
Hamburg, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/18/2025
10
Catégorie : Service
Service department is knowledgeable, fair and professional
I purchased my car from this dealership. I routinely have my car serviced here and their team is excellent. Led by Chris Gallson, I am always treated fairly and promptly. They are knowledgeable, capable, and professional. I would recommend the Service department to any of my friends. Thank you, CHRIS and team, for always taking care of me.

Vince
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 02/23/2025 09:36 AM

It's awesome to hear that our service team has been treating you like royalty. We'll be sure to keep the fair and prompt treatment coming!


CO
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Carl O.
Boston, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/28/2025
10
Catégorie : Service
2016 black Rebel
Want to thank you for the repairs to my vehicle, replacing the ebrakes and backing plates, and repairing the air suspension, and keeping us updated. Thank you Chris, Daveand Rob
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 02/02/2025 09:38 AM

We're glad we could get your vehicle back in shape! Keeping you updated is part of our secret recipe for happy customers.


NG
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Nicole G.
Buffalo, NY
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/27/2024
0
Catégorie : Sales
Worst experience ever
I got my car during covid. I delt with Andrew Isula he put me in a 4 year lease, which I didn’t even know existed and once I turned my other vehicle in, and was “trapped” the price went up. Slightly, but still. He was very deceptive and hasn’t responded to me since. I will never buy a car there ever again and discourage others as well.

MC
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MARK C.
Williamsville, NY
Ram RAM
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/03/2024
client vérifiéVérifié Client
9
Catégorie : Service
Oil Change and Tire Rotation
Great service, friendly team !
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/08/2024 09:34 AM

We're glad you found our team friendly and the service top-notch! It’s always a pleasure to help you out.


Client vérifié
Eden, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
9
Catégorie : Service
Great Service
The service I received was very good.
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/07/2024 09:35 AM

We're glad the service hit the mark! We're always here to make your experience a good one.


JF
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JACQUELINE B F.
Orchard Park, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
10
Catégorie : Sales
jake worked with my needs and got me into a jeep in just a couple of days.
everyone i came in contact with was very helpful, kind and professional
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/07/2024 09:35 AM

We love hearing that our team made such a positive impression! Kindness and professionalism are our secret ingredients for a great experience.


TM
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TERRANCE M.
Orchard Park, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
10
Catégorie : Service
Very good experience
Very nice experience
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/07/2024 09:35 AM

We're glad your experience was nice! It's always a pleasure to make customers happy, one vehicle at a time.


Client vérifié
Cheektowaga, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
8
Catégorie : Service
Battery issue
.
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/07/2024 09:35 AM

It seems like your review left me with a cliffhanger! We appreciate your support and would love to hear more about your experience.


Client vérifié
Hamburg, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
10
Catégorie : Service
Excellent Service
I have always had good experiences at Towne
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/07/2024 09:35 AM

We're glad to hear that your experiences with us have been consistently positive—it's always a pleasure to keep the good times rolling!


JS
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JOSEPH S.
North Collins, NY
Ram RAM
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
10
Catégorie : Service
New tires and maintenance
Towne has serviced my vehicles for 15 years. I'm completely satisfied with everything that they done. Every year for the pass 10 years I've purchased tires from Towne. Their tire sale prices are spot on, as well as their recommendations!
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/07/2024 09:35 AM

It sounds like you’ve got the Towne team on speed dial! We appreciate your loyalty and are glad to keep your wheels rolling smoothly.


SM
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SUSAN M.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/02/2024
client vérifiéVérifié Client
10
Catégorie : Service
New Jeep compass
I chose to turn my 2022 Jeep compass in early.. Jake at Towne in Hamburg NY was able to find me a great Jeep.
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/07/2024 09:35 AM

We're delighted to hear Jake found the perfect Jeep for you! Sounds like you made a smart move—now your adventures can really take off.


PM
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PATRICK M.
Buffalo, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/01/2024
client vérifiéVérifié Client
10
Catégorie : Service
Great Service
Great service friendly staff
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/06/2024 09:36 AM

We appreciate your feedback! Our team loves to help out, and we're glad you enjoyed your experience with us.


Client vérifié
Hamburg, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2024
client vérifiéVérifié Client
10
Catégorie : Service
Great place that cares
Love Towne!
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/05/2024 09:36 AM

We're glad to hear that love is in the air at Towne! Your enthusiasm is contagious, and we're here to keep it rolling.


LJ
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LARRY J.
Corfu, NY
Ram RAM
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2024
client vérifiéVérifié Client
10
Catégorie : Sales
I would suggest the Dealership to any one purchasing a new Ram
It was a little time consuming,but worth the time,very knowledgeable about the new Ram,well explained and a very fare trade,very happy I went to Towne Ram.
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/05/2024 09:36 AM

We appreciate your patience and are glad you found your dream Ram! Knowledgeable staff and fair trades are what we're all about.


AK
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ANDREW K.
Kenmore, NY
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/29/2024
client vérifiéVérifié Client
10
Catégorie : Sales
Love Towne!
I’ve been going to Towne since 2011 and have just purchased my 5th Wrangler from
Big Al. After a terrible experience elsewhere, I needed a no-nonsense experience and started my search online. Big Al reached out and got me exactly what I wanted then and has continued to do so over the past 13 years. The dealership even gave me advice on how to handle another situation with another vehicle and I’m pursuing that as well. Yes, I only visit a dealership when I need a new vehicle and for occasional service, but I want that experience to be as painless as possible. I’m always pleased with my experience there. Thanks Big Al and the Towne team!
Jim S. de Towne Chrysler Dodge Jeep Ram a répondu le 12/04/2024 09:34 AM

That's a loyal journey with us, Andrew! We're glad Big Al has made your car-buying experience feel more like a breeze than a chore.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.