Dave, Adam, and Nicole made the car-buying experience smooth and seamless. Very friendly, accommodating, and eager to help with anything needed. Thank you for the top-notch customer service.
Rich was so nice. Always smiling and very accommodating. I didn’t want to go through the long process of buying a car but Rich made the experience enjoyable and painless. I am very satisfied with my choice of choosing Towne as well as my BMW.
Awesome experience. TJ was very kind and accommodating. He made sure I got the best deal possible. I wasn’t planning on driving off the lot in a new vehicle, but TJ made it happen within an hour and a half. The staff even stayed an hour after closing to close the deal. Thank you, TJ and staff!
Even though we had to wait for our new vehicle for over 3 months, the service and reception we got from all the staff at Towne BMW was outstanding, especially from Bryan.
Thank you for your help TJ. TJ was very polite to deal with. Of the 5 BMW dealers I reached out to about ordering a new X5 45E, only 2 contacted me back. Only Towne BMW and TJ explained the process and earned my business. Worth the 300 mile round trip.
Dennis was great to work with. He responded quickly to any questions I had. He stayed late to brush the car off while it was snowing, so I could take it for a quick test drive. He went above and beyond what was expected. Daniel was prepared and got through paper work with me quickly. The entire purchase was stress free. Thanks!
Excellent service from sales, finance, and the genius who showed me how to use all the gadgets in my new vehicle. Very satisfied with my experience. Dennis in sales was a pleasure to deal with.
Excellent service throughout entire process — from sales, to finance, and the genius who showed me how to use all the gadgets in my new vehicle. Very satisfied with my overall experience. Dennis Merrick in sales was an ace, he knew the cars inside and out and he was an absolute pleasure to deal with. Heather in finance was great and efficient, and Tate who showed me around the vehicle was a pleasure as well. Loving my new car and am happy I came over here.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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