business image

Tom's Automotive

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(166 Avis)
85

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
85
Score NPS ®

Détails de l'entreprise

À propos

The Intel on Tom's Automotive in Fitchburg, MA
Tom Isenberg opened Tom's Automotive Inc. in Fitchburg, MA in 1998. He was tired of seeing auto repair customers being treated poorly and dishonestly in many cases. With his own auto repair shop, he was confident he could provide excellent automotive services at a fair price, while treating
The Intel on Tom's Automotive in Fitchburg, MA
Tom Isenberg opened Tom's Automotive Inc. in Fitchburg, MA in 1998. He was tired of seeing auto repair customers being treated poorly and dishonestly in many cases. With his own auto repair shop, he was confident he could provide excellent automotive services at a fair price, while treating people with the respect they deserve. Twenty years down the road, Tom's Automotive is known in the Fitchburg area for doing just that. We deliver quality work at an affordable price, as well as fast turnaround times. All our customers are treated with dignity and respect, and we maintain a clean and neat facility.
...more

Catégories
Entretien de la voiture, Réparation automobile, Entretien de la voiture
Contact
(978) 343-8667

Heures d'ouverture

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
25 Summit St Fitchburg, MA 01420
Tom's Automotive 's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(166 Avis)

BW
Bruce W.
Ayer, MA
Hyundai Elantra Blue/GLS/SE
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/30/2026
client vérifiéVérifié Client
9
Brought it back for manual transmission work that was fixed by the shop 3 years prior.
They seemed concerned that the repairs lasted only 3 years. We’ll see how long this repair lasts..
The Team A. de Tom's Automotive a répondu le 10/03/2026 09:34 AM

It's good to hear that our team expressed concern about the longevity of the repairs, Bruce. We're committed to quality work, and we appreciate you sharing your thoughts as we look forward to seeing how the latest repair holds up.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.