Tom's Automotive

We appreciate your feedback! It's great to hear that you found our service to be both good and reasonably priced, all while being conveniently close to home. We aim to make car care as easy as possible for our customers. If your vehicle ever needs a little TLC again, you know where to find us!

We appreciate your feedback about our customer service! It’s fantastic to hear that our team's friendliness and speed made your experience a positive one. If only we could get as many stars for our service as the night sky has! We're here whenever you need us.

We're glad to hear that our team could lend a hand with your truck's service. It's what we like to call our "get it done" attitude—always on standby to save the day. If your truck ever needs more superhero service in the future, you know where to find us!

We're glad to hear that you had a good experience with us! It sounds like we've made quite an impression. We look forward to being your go-to garage for all your automotive needs. When it comes to car care, we aim to be your trusty pit crew, minus the flashy jumpsuits. Drive safely, and don't be a stranger!

We appreciate you taking the time to share your thoughts! It’s fantastic to hear that you enjoyed our service and hospitality. We like to think of ourselves as the friendly neighborhood pit crew, ready to make your automotive experience as smooth as possible. If there's anything else we can do to keep your wheels turning, just let us know!

We're glad to hear that our friendly team has been able to accommodate your busy schedule! It sounds like you've got quite the schedule, so we aim to make your car service as stress-free as possible. We're proud of our skilled mechanics and their ability to deliver high-quality work at reasonable prices. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. Wishing you many smooth rides ahead!

We're glad to hear that you were back on the road in no time! It’s great when a little pit stop can turn into a speedy recovery for your vehicle. We understand that being on the go is important, and we aim to keep those wheels turning smoothly. Safe travels and may your adventures be plentiful!

We appreciate your detailed feedback and are glad to hear the fuel pump and fuel lines are working well now. However, it's unfortunate the process felt like a game of telephone—clearly not the best way to initiate an automotive relationship! We aim for transparency and clarity, and it seems we stumbled a bit on that front. We understand how frustrating it can be to navigate unexpected costs, especially when they don’t pop up during the initial discussion. We'll certainly review our procedures to ensure we can avoid similar situations in the future. Building trust takes time, and we hope you’ll give us the opportunity to show our commitment to quality and communication going forward. Your truck’s in better shape now, and that's what we aim for!

We appreciate your feedback and are glad to hear that our team's expertise and willingness to explain made your experience with us a breeze. It’s always our goal to keep things running smoothly—just like your car after our repairs. The clock may have been ticking, but we promise we weren’t racing! If you have any more questions or need assistance in the future, we're here for you.

It's great to hear that you've had two positive experiences with us! We strive to keep your car running like a well-oiled machine, and it's nice to know our efforts haven't gone unnoticed. Fair pricing and prompt service are our jam, and we're glad they hit the spot for you. We're committed to keeping your vehicle in tip-top shape, so if anything else comes up, you know where to find us!

Peter, there is always a fee to inspect or diagnose a vehicle, as we have to pay our technicians for their time. We communicated what we found with you during the diagnostic. Whether you choose to move forward with repairs or not we completed the diagnostic, which is why there is a charge. 

We’re pleased to hear that you had such a positive experience with our team! It sounds like we were able to make your day a little brighter (and your car a lot happier) with our service. We pride ourselves on being upfront and transparent—after all, we believe your wallet shouldn’t take a joyride along with your car! If our rates make the dealership blush, that’s just a bonus. Welcome to the family; we look forward to your next visit!

We appreciate your feedback about your experience at Tom's Automotive. It’s great to hear that you had an amazing time with us. We strive to keep our customers happy, and it sounds like we hit the mark! If your car ever needs another touch-up , you know where to find us.

It's fantastic to hear that our mechanic's dedication made a difference for you! We're always on the lookout for those elusive parts, even if it means venturing out into the wild world of local auto shops. Working late to get your vehicle back before the weekend was a no-brainer; we can't let our loyal customers miss out on their weekend adventures. Your continued trust in us means the world, and we look forward to keeping your vehicle running smoothly!

Roman, we recommended rear pads and rotors with parking brake shoes and hardware for your parking brake to properly hold and pass mass state inspection. You declined this service because you didnt agree with our pricing. We stated the parking brake was not holding well which meant it is not fully operable,  You went for a mass state inspection and failed for the exact things we recommended. You wrote your first bad review and then proceeded to call us and tell us you would remove the review if we did the work for you to pass inspection. We then decided it was in everyones best interest we part ways as a customer and service provider, leading to this second poor review. We apologize we cannot meet your expecations and we wish you all the best.