business image

Tidwell Auto Service

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(707 Avis)
87

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
1,0
Moyenne de ReScore
87
Score NPS ®

Détails de l'entreprise

À propos

If you’re looking for auto repair in Plano, TX, you’ve found us. Here at Tidwell Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Plano car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined
If you’re looking for auto repair in Plano, TX, you’ve found us. Here at Tidwell Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Plano car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Plano, we are totally confident that Tidwell Auto Service is the best option in town!
...more

Catégories
Réparation automobile, Entretien de la voiture, Réparation automobile européenne
Contact
(972) 612-1963

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
3283 Independence Pkwy Plano, TX 75075-9145
Tidwell Auto Service's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(707 Avis)

Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/19/2025
client vérifiéVérifié Client
10
Car inspection for buyer
Marco did a great job
Troy T., Owner de Tidwell Auto Service a répondu le 09/22/2025 09:33 AM

We're glad to hear that Marco hit it out of the park! It’s always nice to know our team members are making a positive impact. If there's anything else we can do for you, just let us know!


PR
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PAUL R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/12/2025
client vérifiéVérifié Client
10
Exceptional, reasonably priced and trustworthy auto repair service
Big box and franchise auto repair center can not compare for pricing, performance or integrity
30 years plus building their 4 star ++ reputation, most reviews are 5 stars
Troy T., Owner de Tidwell Auto Service a répondu le 09/15/2025 09:33 AM

We deeply appreciate your feedback and are delighted to hear that you value our commitment to pricing, performance, and integrity. It’s a journey we’ve been on for over 30 years and we’re glad you recognize our efforts. If auto repair were a sport, we’d be working toward that Hall of Fame status! Your support means a lot to our team, and we look forward to continuing to earn that 5-star reputation.


JR
JANIE R.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2025
client vérifiéVérifié Client
10
Servicing of my Honda Odessy
The lady handling the information of the pricing of the services was very thorough and courteous. This was the first time I take my minivan there and I will definitely continue at that auto repair shop. My son-in-law recommended this shop and I am glad he did. 😊
Troy T., Owner de Tidwell Auto Service a répondu le 09/08/2025 09:33 AM

It sounds like your first visit to our shop was a great success! We're delighted to hear that our team made a positive impression with their thoroughness and courtesy. Considering the importance of a reliable minivan, we understand why you'd want to stick with us. Kudos to your son-in-law for the stellar recommendation! We look forward to keeping your vehicle in tip-top shape, one oil change at a time.


BC
BRENDA C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2025
client vérifiéVérifié Client
10
Transmission fluid
I called around to get quotes and they had best price.
Everyone was super nice and explained everything to me so I could understand.
I will take my car back to them.
Troy T., Owner de Tidwell Auto Service a répondu le 09/08/2025 09:33 AM

We're delighted to hear that you found our prices to your liking and that our team was able to break everything down for you! It's always a bonus when kindness comes standard with great service. We look forward to seeing your car again for its next adventure in our shop. Your trust in us is truly appreciated!


Client vérifié
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2025
client vérifiéVérifié Client
10
Always Ready to Listen and Help
Going to Tidwell’s is like a family who listens and cares and responds. Recently I dropped in with an interesting situation, unsure how to explain it without feeling a little crazy. but Elizabeth listened, asked Alex to do a ride-a-long, and the problem was confirmed and fixed. Thanks Tidwell!!
Troy T., Owner de Tidwell Auto Service a répondu le 09/08/2025 09:33 AM

It sounds like you had a great experience with us! We're delighted to hear that Elizabeth and Alex took the time to listen to your car conundrum and worked together to get it sorted out. We always aim for that family vibe—after all, everyone knows that sometimes cars need just as much TLC as we do! Your trust in us means a lot, and we appreciate the shout-out. Please feel free to drop by anytime—interesting situations welcome!


BW
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BOB W.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/05/2025
client vérifiéVérifié Client
10
Easy to schedule, quick to complete
Did a 30,000 mile maintenance. Had all the recommended filters and did an oil change. Started at the scheduled time and finished quickly.
Troy T., Owner de Tidwell Auto Service a répondu le 09/08/2025 09:33 AM

We appreciate your feedback on your recent visit for the 30,000-mile maintenance. It sounds like your vehicle is now running smoother than a well-oiled machine! We're delighted that we could keep things on schedule and finish up efficiently. If your car's got any more milestones coming up, we're here to help keep it in tip-top shape. Safe travels on the road ahead!


DM
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Doug M.
Plano, TX
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/30/2025
10
Honesty
Good folks
I believe they are honest
Good communication
Troy T., Owner de Tidwell Auto Service a répondu le 09/02/2025 09:33 AM

We appreciate you taking the time to share your experience. It’s wonderful to hear that you found the team to be honest and effective communicators. At Tidwell Auto Service, we always strive to keep things transparent—kind of like a clear windshield, only a bit less see-through! If there’s anything we can do to make your next visit even better, feel free to let us know.


SF
SANDRA F.
Allen, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2025
client vérifiéVérifié Client
10
Honest and Skilled Car Repair
Another year on the car I’ve kept because it still drives great, doesn’t look half bad either. What to do about repairs and up-keep though, and in a Texas Summer, what about my AC? I’ll tell you, TIDWELL’s Automotive Repair in Plano!

Great service, skilled team, go all over my car’s systems, diagnostics, those pesky Check Engine lights, and Electronic diagnostics for those handy accessories that stop working. Their estimates have always been right-on and I trust TIDWELL’s Automotive to Get the job done. Front of office staff are the best! So, no more panic when your car won’t start, or that mysterious sound. Take it to TIDWELL’s Automotive. You’re welcome!!
Troy T., Owner de Tidwell Auto Service a répondu le 09/01/2025 09:33 AM

We appreciate your feedback and are delighted to hear about your positive experience at Tidwell Auto Service. It sounds like your car is not just holding up but thriving—like a fine wine that gets better with age! Our team takes pride in their diagnostics skills, and knowing that we effectively tackled those pesky Check Engine lights and electronic gremlins is music to our ears. And yes, that summer heat can be brutal—good to know we're your go-to when it comes to keeping the AC and your car in top shape! We're glad our front office team left a good impression on you. They are indeed the friendly faces behind the magic that helps keep your car running smoothly. Your enthusiasm really revs us up!


DM
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DOUG M.
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
08/29/2025
client vérifiéVérifié Client
10
Transmission leak and more
Always do a good job
Honest
Reasonable price
Troy T., Owner de Tidwell Auto Service a répondu le 09/01/2025 09:33 AM

We appreciate your feedback and are glad to hear that you find our work honest and our prices reasonable. We aim to provide great service without breaking the bank, so it's nice to know we're hitting the mark. If you have any suggestions or want to chat about how we can snag that fifth star from you, feel free to let us know!


Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2025
client vérifiéVérifié Client
10
Review
We appreciate the honest, comprehensive service and have for years.
Troy T., Owner de Tidwell Auto Service a répondu le 08/29/2025 07:43 AM

We’re delighted to be your go-to for honest and thorough service all these years! It sounds like our team has been working their magic to keep your vehicle in tip-top shape. We promise to keep the honesty flowing just like our oil changes! Here’s to many more years of smooth rides together.


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2025
client vérifiéVérifié Client
9
I always have a good experience at this place.
I always get my oil change at this place. Never had any issues and they do good work.
Troy T., Owner de Tidwell Auto Service a répondu le 08/25/2025 09:33 AM

We're glad to hear that you always have a smooth experience with us! It's great to know we've kept those oil changes running like a well-oiled machine. Your trust means everything to us, and we'll keep doing our best to ensure your visits are hassle-free. Happy driving!


DC
DARRYL C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2025
client vérifiéVérifié Client
10
Air Conditioning Service
This was my first time taking my car
To get the Air Conditioning Serviced.
I looked their reviews that were Great.
Called a few other shops and I felt like
The Quality and Price was very Fair
And they were knowledgeable and would
Do a good job.
Thanks for taking care of my car.
Darryl Chance
Troy T., Owner de Tidwell Auto Service a répondu le 08/25/2025 09:33 AM

We're glad to hear that your first visit for air conditioning service went so smoothly. It sounds like you did some solid detective work by checking out our reviews—detective hats off to you! We aim for quality service at a fair price, and we're delighted that you felt we delivered on that promise. If your car ever needs a cool-down again, you know where to find us!


DC
DANIEL C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2025
client vérifiéVérifié Client
10
Excellent service
Will be a returning customer.
Troy T., Owner de Tidwell Auto Service a répondu le 08/22/2025 07:23 AM

It's great to hear that you plan on coming back! We must be doing something right. We're looking forward to giving your vehicle the same top-notch service next time. Your car will be in good hands with us!

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com

Client vérifié
Frisco, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2025
client vérifiéVérifié Client
10
Needed starter
Courteous and ready when promised
Troy T., Owner de Tidwell Auto Service a répondu le 08/19/2025 09:33 AM

We appreciate you taking the time to share your experience. It’s always our goal to be as courteous as a well-trained butler and as punctual as a Swiss clock. We're glad we could meet your expectations! If you ever need a hand with your car, we’re just a visit away.


PR
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PHIL R.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2025
client vérifiéVérifié Client
10
Do You Really Want Honest, Professional Service?
Tidwells provides Honest, Professional service!!! Elizabeth, Lindsey and Alex are the best!!!! Give ‘em a try the next time you need service on your vehicle and Im sure you will be glad you saw my review…
Troy T., Owner de Tidwell Auto Service a répondu le 08/19/2025 09:33 AM

We appreciate your glowing recommendation! Honesty and professionalism are at the core of what we do, and it's fantastic to hear that Elizabeth, Lindsey, and Alex made such a great impression. We're grateful for your support and inclination to spread the word. Just remember, if your car starts making strange noises, it's not trying to audition for a rock band. We’re always here to help!

Bons de services et publications

Thank you for your loyalty and trust in Tidwell Auto Service! 🚗 We're thrilled to keep your cars running smoothly with honesty and fair prices. Your support means the world to us! 💪✨ #AutoCare #CustomerAppreciation
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We’re thrilled to hear you loved our service! 🚗✨ Checking every fluid and tire pressure is just our way of keeping you safely rolling. Thanks for trusting us with your ride! #TidwellAutoService #SafetyFirst
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We're thrilled to hear you found us quick, efficient, friendly, and well-priced! Our team works hard to keep your wheels rolling smoothly. We appreciate your support and look forward to your next visit! 🚗✨ #CustomerSatisfaction #TidwellAutoService
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We appreciate you calling us efficient! 🚗💨 We always strive to get you back on the road in no time. After all, who enjoys waiting in the repair shop? 😂 Thanks for choosing Tidwell Auto Service! #AutoCare #QuickService
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Thank you for your amazing review! 😄 We’re thrilled that our team could save the day – and your wallet! 💸 At Tidwell Auto Service, we pride ourselves on friendly, professional service. We're here whenever you need us! 🚗✨ #AutoCare #CustomerSatisfaction
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We're blushing! 😊 Driving past other shops for our friendly crew and fast, affordable service? That's high praise! We appreciate your loyalty and promise to keep your wheels turning smoothly! 🚗💨 #TidwellAutoService #WeLoveOurCustomers
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Thanks for the shout-out for our excellent service! 🚗✨ We're thrilled to keep your wheels turning smoothly. Remember, we're just a pit stop away for all your auto needs! 🛠️ #TidwellAutoService #YourCarDeservesIt
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Thanks for the awesome review! We're thrilled you enjoyed our speedy service and fair prices—keeping you cool is our priority! 😎🚗 Come back anytime, we’re always here to give your ride the TLC it deserves! #AutoCare #CoolRides
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We're thrilled to hear you enjoyed our service at Tidwell Auto Service! 🚗💨 Fantastic team, great prices, and happy customers? Sounds like a winning combo to us! We're here to keep you rolling smoothly! Thanks a bunch! 🙌 #AutoCare #CustomerLove
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Thank you for the fantastic review! We're thrilled to hear our friendly and honest crew left you with a thumbs up 👍. Fast and trustworthy service is our jam! 🚗💨 Come back anytime for more auto magic! #TidwellAutoService #CustomerAppreciation
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Thanks for the kind words! We're thrilled to hear you think we do a good job! 🚗✨ Our team is here to keep your wheels turning smoothly. We appreciate your trust in us! #TidwellAutoService #CustomerSatisfaction
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Thank you for the kind words! 🚗✨ Honesty and great service are our engines! We're always here to keep you rolling smoothly. If your car had a voice, it’d be singing our praises too! 😂 #TidwellAutoService #CustomerAppreciation
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Thank you for your trust in Tidwell Auto Service! 🚗 We're glad to hear our consistency and fair pricing keep you coming back! No surprises here—just good ol' reliable service. We appreciate your support! 🙌 #AutoExperts #CustomerAppreciation
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Thank you for the kind words! We're thrilled to hear you find our service reliable and our team welcoming. We always aim to keep things running smoothly—just like your car! 🚗✨ #TidwellAutoService #CustomerAppreciation
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Thanks for the awesome feedback! We're thrilled to hear our service was as agreed and on time. 🚗⏰ We aim to keep your wheels turning smoothly! Looking forward to your next visit! #TidwellAutoService #OnTimeEveryTime
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Thank you for the kind words! 🚗✨ We strive to keep your car running smoothly while maintaining a professional touch. We're here whenever you need us—just like gas for your tank! 😉 #TidwellAutoService #AutoCare
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We're thrilled to hear you had a smooth ride with us! 🚗 Quick oil changes, tire rotations, and friendly advice are our specialties—no pressure, just great service! Can't wait to see you back for those brakes. 😄 #TidwellAutoService #CustomerAppreciation
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Thanks for the kind words! We're thrilled to keep your wheels spinning without breaking the bank. 🚗💨 Timely service and a smile are our top gears! Let's keep cruising together! #TidwellAutoService #HappyCustomers
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Thank you for trusting us with your auto needs! ? We're thrilled you appreciated our honesty and repairs done right. It’s all part of the 'Tidwell' charm! ?? Here's to driving with confidence! #AutoService #TrustUs
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?✨ Thank you for the awesome review! We’re thrilled to hear that our team keeps your ride in tip-top shape without breaking the bank. Honesty and quality are our fuel! See you on the road! ?️ #AutoCare #TidwellAutoService
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Thanks for the shout-out! We strive to make auto repairs as painless as possible—like a drive on a smooth highway. ?? Your feedback keeps us in top gear! #TidwellAutoService #PainlessRepairs
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Thanks for the awesome review! ? We're thrilled to hear your feedback. Customer satisfaction is our top priority and we're happy to have met your expectations! #TidwellAutoService #CustomerSatisfaction
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Hey there, Joe! We're delighted to hear we've earned your trust. ? Troy and Elizabeth are indeed a dynamic duo! Thanks for your support! #CustomerAppreciation #TidwellAutoService
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? Thank you for the glowing review! We're thrilled to hear that Shanna and Mario took great care of you. We appreciate your recommendation and look forward to serving you again! #CustomerAppreciation #TidwellAutoService ?
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Edward And Penny, we're delighted you've had great experiences with us! ?? Our team appreciates your recommendation and the shout-out about our air conditioning repair. Thanks for choosing Tidwell! #HappyCustomers #CarCare
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Thanks for the 5-star review, Frank! ? We're glad we could get your suburban back on the road. We appreciate your kind words and look forward to helping with any future car troubles. #CustomerSatisfaction #TidwellAutoService
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? Thank you for your ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you're pleased with our customer service and repairs. ?? We appreciate your support! #CustomerSatisfaction #AutoRepair #TidwellAutoService
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Thanks for the kind words! ? We're proud to provide honest service to our customers in Plano. #TidwellAutoService #Plano #HonestService ?
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Thanks for the kind words, Jane! ? We're so glad we could help keep your Ole Gal running smoothly. #TidwellAutoService #Plano #AutoCare #CustomerService ???
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Thanks for the kind words, Terry! ? We take pride in providing quality service and are glad you've been able to depend on us. #TidwellAutoService #Plano
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Thanks Charles! ? We're glad we could help get your car back in working order. #TidwellAutoService #Plano
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