business image

Tidwell Auto Service

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(697 Avis)
86

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
1,0
Moyenne de ReScore
86
Score NPS ®

Détails de l'entreprise

À propos

If you’re looking for auto repair in Plano, TX, you’ve found us. Here at Tidwell Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Plano car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined
If you’re looking for auto repair in Plano, TX, you’ve found us. Here at Tidwell Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Plano car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Plano, we are totally confident that Tidwell Auto Service is the best option in town!
...more

Catégories
Réparation automobile, Entretien de la voiture, Réparation automobile européenne
Contact
(972) 612-1963

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
3283 Independence Pkwy Plano, TX 75075-9145
Tidwell Auto Service's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(697 Avis)

Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2025
client vérifiéVérifié Client
9
I always have a good experience at this place.
I always get my oil change at this place. Never had any issues and they do good work.

DC
DARRYL C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2025
client vérifiéVérifié Client
10
Air Conditioning Service
This was my first time taking my car
To get the Air Conditioning Serviced.
I looked their reviews that were Great.
Called a few other shops and I felt like
The Quality and Price was very Fair
And they were knowledgeable and would
Do a good job.
Thanks for taking care of my car.
Darryl Chance

DC
DANIEL C.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/22/2025
client vérifiéVérifié Client
10
Excellent service
Will be a returning customer.
Troy T., Owner de Tidwell Auto Service a répondu le 08/22/2025 07:23 AM

It's great to hear that you plan on coming back! We must be doing something right. We're looking forward to giving your vehicle the same top-notch service next time. Your car will be in good hands with us!

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com

Client vérifié
Frisco, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2025
client vérifiéVérifié Client
10
Needed starter
Courteous and ready when promised
Troy T., Owner de Tidwell Auto Service a répondu le 08/19/2025 09:33 AM

We appreciate you taking the time to share your experience. It’s always our goal to be as courteous as a well-trained butler and as punctual as a Swiss clock. We're glad we could meet your expectations! If you ever need a hand with your car, we’re just a visit away.


PR
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PHIL R.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/16/2025
client vérifiéVérifié Client
10
Do You Really Want Honest, Professional Service?
Tidwells provides Honest, Professional service!!! Elizabeth, Lindsey and Alex are the best!!!! Give ‘em a try the next time you need service on your vehicle and Im sure you will be glad you saw my review…
Troy T., Owner de Tidwell Auto Service a répondu le 08/19/2025 09:33 AM

We appreciate your glowing recommendation! Honesty and professionalism are at the core of what we do, and it's fantastic to hear that Elizabeth, Lindsey, and Alex made such a great impression. We're grateful for your support and inclination to spread the word. Just remember, if your car starts making strange noises, it's not trying to audition for a rock band. We’re always here to help!


CS
CHRISTINA S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/05/2025
client vérifiéVérifié Client
10
Honda Accird
My Honda Accord needs only Honda parts. Tidwell originally placed after market and my Honda rejected them.
They honored their warranty and ordered Honda starter motor from the Honda dealership. Had my car ready by end of business. They certainly have integrity and are honest. I have recommended Tidwell to friends and colleagues.
Elizabeth has been a pleasure to work with. So, pleasant and explained everything throughly to me. I’m very satisfied with my services. Thank you,
Troy T., Owner de Tidwell Auto Service a répondu le 08/08/2025 09:35 AM

It's fantastic to hear that your experience with Tidwell Auto Service was so positive! We appreciate your recognition of our integrity and commitment to getting things right, especially when it comes to using the parts that your Honda truly deserves. We always aim to have our customers leaving with smiles, and it sounds like Elizabeth ensured that! Your recommendation to friends and colleagues means a lot to us—just call us your auto service advocates. Wishing you safe travels in your Accord!


KL
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KEN L.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/03/2025
client vérifiéVérifié Client
10
OUTSTANDING AUTOMOTIVE SERVICE
In the last 25+ years of doing business with Tidwell I have always had excellent service. They are thorough, prompt and reasonably priced. I heartily recommend the for all your automotive service needs. They are good people and take care of their customers in a first class fashion. I definitely will be back!!!
Troy T., Owner de Tidwell Auto Service a répondu le 08/06/2025 09:35 AM

We truly appreciate your loyalty over the past 25 years! It sounds like we’ve turned your automotive service needs into quite the smooth ride. We're glad to hear you find our team thorough, prompt, and reasonably priced—just like a fine-tuned engine! Your recommendation means a lot to us, and we'll keep striving to provide that first-class care you expect. Here’s to many more years of keeping you on the road!


DM
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DOUG M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2025
client vérifiéVérifié Client
10
My go to car repair place
Tidwells is the best!
Honest
Fair prices
Timely
Troy T., Owner de Tidwell Auto Service a répondu le 08/04/2025 09:33 AM

It sounds like you had a fantastic experience! We're delighted to hear that you found us honest, fairly priced, and timely—three qualities we aim to deliver every day. We appreciate your support and look forward to making your next visit just as great, perhaps with a cup of coffee and some lively car chat. Safe travels!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2025
client vérifiéVérifié Client
10
A REAL mechanic shop!!!
I was referred to this shop by a grocery store clerk. They knew what they were doing! They were nice, helpful AND zero fluff. They managed to get my parts and labor cost down to reasonable. Whereas the first shop I took my car to wanted 5K more... I would and will trust this mechanic shop forever and in business since 1977 👍 there's a Dr pepper machine in the waiting room, a Bible and some magazines... Absolute integrity!
Troy T., Owner de Tidwell Auto Service a répondu le 08/04/2025 09:33 AM

We genuinely appreciate your feedback and recognition of our team's expertise. It sounds like we provided a bit of a repair miracle compared to that other shop's 5K proposal. We're glad you found value in our straightforward approach—fluff isn't our style either! And who could resist a waiting room with Dr Pepper and some good reading material? We’re here to keep your car running smoothly, with honesty and integrity since 1977. Enjoy the ride!


JS
JOEL S.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2025
client vérifiéVérifié Client
10
Excellent work
Trustworthy
Troy T., Owner de Tidwell Auto Service a répondu le 08/04/2025 09:33 AM

We appreciate your confidence in our services! Trust is key in the automotive world, and we're glad to have earned yours. If only our cars could be as trustworthy as your review—oh wait, maybe they can! Looking forward to keeping your vehicle happy and healthy.


MM
MARK M.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/01/2025
client vérifiéVérifié Client
10
Very thorough inspection
They were able to identify and fix several issues with my car. Seems to be riding a lot smoother now!
Troy T., Owner de Tidwell Auto Service a répondu le 08/04/2025 09:33 AM

We appreciate you taking the time to share your experience. It's great to hear that we could help identify and fix those pesky issues with your car. A smoother ride is like a spa day for your vehicle! If it starts to get bumpy again, you know where to find us. Safe travels!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Repair or Replace?
When you keep a vehicle until the wheels fall off, and you have even replaced them, sooner rather than later you will have to decide when it’s no longer worth the time and money to keep fixing the old jalopy. Tidwell helped me make an informed decision.
Troy T., Owner de Tidwell Auto Service a répondu le 07/28/2025 09:33 AM

We appreciate your business and are glad to hear that Tidwell Auto Service was able to assist you in making a wise decision about your vehicle. Sometimes, parting ways with an old jalopy can feel like letting go of a loyal friend, but it's all about making sure you’re not throwing good money after bad. If you ever find yourself in need of advice—or even just a reliable vehicle that won't make you question your sanity—know we're here for you!


CS
CHRISTINA S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
10
Starter motor
Tidwell was recommended by one of my bosses. Mentioned been in business for a long time.
I had hesitation on starting my car.
Tidwell made an appointment for me and gave me an estimate within an hour.
My car was repaired same day. Ordered the part from Napa and had ready in no time. I have peace of mind now.
Troy T., Owner de Tidwell Auto Service a répondu le 07/28/2025 09:33 AM

It's always great to hear when our reputation precedes us! We're glad to know that a little nudge from your boss steered you our way. It sounds like your car was experiencing a case of the "I'm not so sure about starting today" blues, but we're happy to report it got a speedy makeover. Who knew ordering parts from Napa could be a swift operation? We aim to keep our customers cruising with peace of mind. If your car ever has another existential crisis, you know where to find us!


TC
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TERRY C.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/25/2025
client vérifiéVérifié Client
2
Tidwell Auto
Tidwell has been our go-to Auto repair for years. They are trustworthy, reasonable and fair. Lindsey and Elizabeth are great to work with.
Troy T., Owner de Tidwell Auto Service a répondu le 07/28/2025 09:33 AM

We appreciate you taking the time to share your thoughts! It's always a pleasure to be your go-to for auto repair. Trust is hard to come by, especially when it comes to cars, so we're glad to hear we’ve earned yours. And I must say, Lindsey and Elizabeth do know how to keep things running smoothly—it's like having a pit crew in the garage! Here’s to many more years of keeping your wheels turning.


LB
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LORI B.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/20/2025
client vérifiéVérifié Client
10
Always high quality service!
My daughter and I trust Tidwell Auto completely. Friendly staff and honest, high quality work. This last appointment was a scheduled oil change over my lunch break and I was home within the hour. Highly recommended!
Troy T., Owner de Tidwell Auto Service a répondu le 07/23/2025 09:34 AM

We appreciate your trust in us, and it’s great to hear that you and your daughter have had positive experiences! Our team believes in providing high-quality work and a friendly atmosphere, maybe even more than we believe in a strong cup of coffee during those busy lunch hours. We’re delighted we could get you back home quickly after your oil change. Here’s to smooth rides and well-oiled engines!

Bons de services et publications
Thank you for your amazing review! 😄 We’re thrilled that our team could save the day – and your wallet! 💸 At Tidwell Auto Service, we pride ourselves on friendly, professional service. We're here whenever you need us! 🚗✨ #AutoCare #CustomerSatisfaction
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We're blushing! 😊 Driving past other shops for our friendly crew and fast, affordable service? That's high praise! We appreciate your loyalty and promise to keep your wheels turning smoothly! 🚗💨 #TidwellAutoService #WeLoveOurCustomers
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Thanks for the shout-out for our excellent service! 🚗✨ We're thrilled to keep your wheels turning smoothly. Remember, we're just a pit stop away for all your auto needs! 🛠️ #TidwellAutoService #YourCarDeservesIt
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Thanks for the awesome review! We're thrilled you enjoyed our speedy service and fair prices—keeping you cool is our priority! 😎🚗 Come back anytime, we’re always here to give your ride the TLC it deserves! #AutoCare #CoolRides
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We're thrilled to hear you enjoyed our service at Tidwell Auto Service! 🚗💨 Fantastic team, great prices, and happy customers? Sounds like a winning combo to us! We're here to keep you rolling smoothly! Thanks a bunch! 🙌 #AutoCare #CustomerLove
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Thank you for the fantastic review! We're thrilled to hear our friendly and honest crew left you with a thumbs up 👍. Fast and trustworthy service is our jam! 🚗💨 Come back anytime for more auto magic! #TidwellAutoService #CustomerAppreciation
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Thanks for the kind words! We're thrilled to hear you think we do a good job! 🚗✨ Our team is here to keep your wheels turning smoothly. We appreciate your trust in us! #TidwellAutoService #CustomerSatisfaction
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Thank you for the kind words! 🚗✨ Honesty and great service are our engines! We're always here to keep you rolling smoothly. If your car had a voice, it’d be singing our praises too! 😂 #TidwellAutoService #CustomerAppreciation
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Thank you for your trust in Tidwell Auto Service! 🚗 We're glad to hear our consistency and fair pricing keep you coming back! No surprises here—just good ol' reliable service. We appreciate your support! 🙌 #AutoExperts #CustomerAppreciation
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Thank you for the kind words! We're thrilled to hear you find our service reliable and our team welcoming. We always aim to keep things running smoothly—just like your car! 🚗✨ #TidwellAutoService #CustomerAppreciation
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Thanks for the awesome feedback! We're thrilled to hear our service was as agreed and on time. 🚗⏰ We aim to keep your wheels turning smoothly! Looking forward to your next visit! #TidwellAutoService #OnTimeEveryTime
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Thank you for the kind words! 🚗✨ We strive to keep your car running smoothly while maintaining a professional touch. We're here whenever you need us—just like gas for your tank! 😉 #TidwellAutoService #AutoCare
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We're thrilled to hear you had a smooth ride with us! 🚗 Quick oil changes, tire rotations, and friendly advice are our specialties—no pressure, just great service! Can't wait to see you back for those brakes. 😄 #TidwellAutoService #CustomerAppreciation
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Thanks for the kind words! We're thrilled to keep your wheels spinning without breaking the bank. 🚗💨 Timely service and a smile are our top gears! Let's keep cruising together! #TidwellAutoService #HappyCustomers
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Thank you for trusting us with your auto needs! ? We're thrilled you appreciated our honesty and repairs done right. It’s all part of the 'Tidwell' charm! ?? Here's to driving with confidence! #AutoService #TrustUs
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?✨ Thank you for the awesome review! We’re thrilled to hear that our team keeps your ride in tip-top shape without breaking the bank. Honesty and quality are our fuel! See you on the road! ?️ #AutoCare #TidwellAutoService
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Thanks for the shout-out! We strive to make auto repairs as painless as possible—like a drive on a smooth highway. ?? Your feedback keeps us in top gear! #TidwellAutoService #PainlessRepairs
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Thanks for the awesome review! ? We're thrilled to hear your feedback. Customer satisfaction is our top priority and we're happy to have met your expectations! #TidwellAutoService #CustomerSatisfaction
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Hey there, Joe! We're delighted to hear we've earned your trust. ? Troy and Elizabeth are indeed a dynamic duo! Thanks for your support! #CustomerAppreciation #TidwellAutoService
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? Thank you for the glowing review! We're thrilled to hear that Shanna and Mario took great care of you. We appreciate your recommendation and look forward to serving you again! #CustomerAppreciation #TidwellAutoService ?
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Edward And Penny, we're delighted you've had great experiences with us! ?? Our team appreciates your recommendation and the shout-out about our air conditioning repair. Thanks for choosing Tidwell! #HappyCustomers #CarCare
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Thanks for the 5-star review, Frank! ? We're glad we could get your suburban back on the road. We appreciate your kind words and look forward to helping with any future car troubles. #CustomerSatisfaction #TidwellAutoService
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? Thank you for your ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you're pleased with our customer service and repairs. ?? We appreciate your support! #CustomerSatisfaction #AutoRepair #TidwellAutoService
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Thanks for the kind words! ? We're proud to provide honest service to our customers in Plano. #TidwellAutoService #Plano #HonestService ?
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Thanks for the kind words, Jane! ? We're so glad we could help keep your Ole Gal running smoothly. #TidwellAutoService #Plano #AutoCare #CustomerService ???
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Thanks for the kind words, Terry! ? We take pride in providing quality service and are glad you've been able to depend on us. #TidwellAutoService #Plano
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Thanks Charles! ? We're glad we could help get your car back in working order. #TidwellAutoService #Plano
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