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Tidwell Auto Service

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(654 Avis)
85
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
Avis original
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
1
Total des ReScores
1,0
Moyenne de ReScore
85
Score NPS ®

Détails de l'entreprise

À propos

If you’re looking for auto repair in Plano, TX, you’ve found us. Here at Tidwell Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Plano car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined
If you’re looking for auto repair in Plano, TX, you’ve found us. Here at Tidwell Auto Service we work hard to earn your trust and loyalty. We know how important it is to find a Plano car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Plano, we are totally confident that Tidwell Auto Service is the best option in town!
...more

Catégories
Réparation automobile, Entretien de la voiture, Réparation automobile européenne
Contact
(972) 612-1963

Heures d'ouverture

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
3283 Independence Pkwy Plano, TX 75075-9145
Tidwell Auto Service's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(654 Avis)

AW
AMANDA W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/28/2025
client vérifiéVérifié Client
10
Great service!
I have always been pleased with the work and all of the services they have provided! They work efficiently and that is appreciated! Definitely will use them again!
Troy T., Owner de Tidwell Auto Service a répondu le 03/31/2025 09:33 AM

We truly appreciate your feedback and are glad to hear you've been pleased with our services! Efficient work is our middle name—well, maybe not literally, but you get the point. Your loyalty means the world to us, and we're here whenever you need us next!


MS
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M S.
Frisco, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
10
Reliable service at a reasonable price
Been coming here for many years. I trust their honest, professional and friendly service.
Troy T., Owner de Tidwell Auto Service a répondu le 03/24/2025 09:32 AM

We truly appreciate your loyalty over the years. It’s great to hear that you find our service both honest and friendly—like a warm cup of coffee on a cold morning. We aim to keep our customers happy and their vehicles running smoothly. Looking forward to continuing to serve you!


PT
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PAT & DON T.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/15/2025
client vérifiéVérifié Client
10
Fair Pricing and Good Work
Been going to Tidwell around 20 yrs for brakes, A/C, transmission work and general maintenance on my vehicles. Highly recommended!
Troy T., Owner de Tidwell Auto Service a répondu le 03/18/2025 09:33 AM

We appreciate your loyalty over the years! It sounds like your vehicles have been in good hands with us, and we're glad to hear that you've found our services reliable for everything from brakes to transmission work. If your car could talk, what stories it would tell after two decades! We're delighted to have earned your recommendation and look forward to keeping your rides safe and sound for many more miles.


TR
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Tanis R.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
10
Car repair
I have been going to Tidwell for over 20 years. Each time the work on my car has been excellent and at a very good price. I have a 2004 Toyota Highlander and even though it’s 20 years old, it still runs well because Tidwell keeps it in good working condition.
Troy T., Owner de Tidwell Auto Service a répondu le 03/17/2025 06:29 AM

It’s fantastic to hear that your 2004 Toyota Highlander is still cruising smoothly after all these years! It seems like it’s not just a car; it’s a cherished companion. Here at Tidwell, we believe in keeping the classics on the road, and we're glad to have been part of your Highlander's journey. We appreciate your loyalty over the past two decades—here's to many more miles ahead! Keep on rolling.

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com
Troy T., Owner de Tidwell Auto Service a répondu le 03/17/2025 06:30 AM

Thanks Tanis.  We appreciate your business very much and hope you will continue to spread the word about our shop. Thanks!!

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com

HF
HARRY F.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/14/2025
client vérifiéVérifié Client
10
Suspension repair
Diagnosed issue, offered fair quote, completed work as promised. Nice to work with “old school” company.
Troy T., Owner de Tidwell Auto Service a répondu le 03/17/2025 06:26 AM

We appreciate your positive feedback and are delighted to hear that you found our service trustworthy and efficient. There's something special about that “old school” charm, isn’t there? It's all about clear communication and reliable work from start to finish. If you ever find yourself in need of more service—or just want to chat about the joys of classic cars—we're here!

Thank you, Harry.  We appreciate your business very much and hope you will spread the word about us. Thanks!

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com

LC
Le C.
Plano, TX
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
03/12/2025
client vérifiéVérifié Client
Catégorie : Service
Le said he had an oil change done, usually they would attach a tack that shows the next service date. They usually print it out but this time they wrote it out and it is not clear to see the service date. They are always okay, their work is always okay.
Recommandé
Troy T., Owner de Tidwell Auto Service a répondu le 03/15/2025 09:34 AM

We appreciate your feedback! It sounds like we might have missed the mark with our oil change reminder this time—our bad! It’s like trying to read a doctor's handwriting—sometimes it doesn’t quite work out the way we intended. We'll make sure to clarify those details next time so you can see the service date as clearly as a bright sunny day. Your continued support means a lot to us, and we’re always here to keep your vehicle running smoothly!


RR
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RICK R.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2025
client vérifiéVérifié Client
10
Pleasant and prompt as always.
Staff competent and friendly. Kept us informed of status. Early completion. My go-to for four vehicles. Top drawer.
Troy T., Owner de Tidwell Auto Service a répondu le 03/10/2025 07:13 AM

It's wonderful to hear that our team at Tidwell Auto Service made such a positive impression! Keeping you informed and getting the job done ahead of schedule is what we aim for. We’re glad to be your go-to for all four of your vehicles — that's more than enough to keep us on our toes! We look forward to continuing to provide top-notch service that won't leave you in the slow lane.

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com

JF
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JOE F.
Dallas, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
10
Repair front end and steering
Troy and Elizabeth always provide a detailed explanation of any needed repair work with specific cost estimate for repairs. The service is always completed in a timely manner. Highly recommend!
Troy T., Owner de Tidwell Auto Service a répondu le 03/07/2025 09:15 AM

We appreciate your endorsement and are glad to hear that Troy and Elizabeth are delivering top-notch service with clarity and efficiency. It sounds like they might have a secret recipe for making auto repairs as enjoyable as they can be! Your recommendation means a lot to us, and we’re here anytime you need us to keep your ride running smoothly.


PH
Philip H.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Philip said they were timely and did what he wanted to do.
Recommandé
Troy T., Owner de Tidwell Auto Service a répondu le 03/11/2025 06:34 AM

We appreciate your feedback! It sounds like we hit the nail on the head with both our timing and the work you needed done. At Tidwell Auto Service, we pride ourselves on making sure your car gets the attention it deserves—efficiently and effectively. If your ride ever needs another tune-up or a bit of TLC, you know where to find us!


HP
Hector P.
Frisco, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/07/2025
client vérifiéVérifié Client
Catégorie : Service
Hector said they have always had fair pricing and honest work. He was satisfied with the service.
Recommandé
Troy T., Owner de Tidwell Auto Service a répondu le 03/10/2025 09:33 AM

We appreciate you taking the time to share your experience. It's great to hear that you found our pricing fair and our work honest. We aim to keep things transparent around here, almost as clear as our favorite windshield! Your satisfaction is what keeps us going, so thanks for being part of the Tidwell Auto Service family.


KE
KIM E.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
Reliable, Efficient, and Top-Quality Service Every Time
I’ve been using this garage for a while now, and they never disappoint! Recently, they replaced my brakes, and as always, the service was top-notch. The team is professional, fast, and always gives me a fair price for the work. They really know their stuff and always get me in and out without any hassle. I trust them completely with my car, knowing I’ll get great work without any unnecessary upselling. If you're looking for an honest, skilled, and reliable place to take your car, this is the spot! Highly recommend!
Troy T., Owner de Tidwell Auto Service a répondu le 02/21/2025 12:28 PM

We're delighted to hear about your positive experiences with us! It's always a win-win when you find a garage that keeps your car in top shape without emptying your wallet in the process. We're proud of our team for delivering fast, professional service and for keeping those brake replacements hassle-free. Trust is key when it comes to car care, and we're glad to know you feel confident leaving your car in our hands. Your recommendation is worth its weight in gold, and we appreciate you sharing it with others who may be searching for a reliable spot. Here's to smoother rides ahead!
Blah, blah, blah.  hehe.  that is an automatic response.  Kim, we really appreciate your business and thank you so much for the very kind review. Please spread the word about our shop.  Thanks!!

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com

JM
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
02/21/2025
client vérifiéVérifié Client
8
auto repairs
I was very pleased with the work and customer service. however, I thought the cost of the parts and labor was a little bit high. when I compared their parts price to AutoZone, O’Reillys, etc. the parts they listed was significantly higher higher.
Troy T., Owner de Tidwell Auto Service a répondu le 02/21/2025 12:36 PM

We appreciate your feedback and are glad to hear that you were pleased with our work and customer service. It sounds like our team made a solid impression. As for the cost of parts, we strive to use high-quality materials and provide reliable service, which can sometimes lead to a difference in price compared to those big retail stores. Think of it as investing in your vehicle's health rather than just the parts. If you ever have questions about pricing or need clarification, don’t hesitate to reach out to us directly. We believe in keeping our customers informed and feeling confident about every service. Happy driving!

Also, I think my landlord charges too much too.  Same with utilities.  Not to mention how much my staff has to make.

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com

CW
CHRIS W.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Great Automotive Shop
Friendly, Fast Service.
Troy T., Owner de Tidwell Auto Service a répondu le 02/11/2025 08:25 AM

We appreciate you taking the time to share your experience with us. It's great to hear that you found our service friendly and fast. After all, who wants to wait around while their car gets pampered? We're here to keep you moving swiftly!


KS
KYLE S.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/07/2025
client vérifiéVérifié Client
10
Oil leak repair done right!
Oil was leaking and had it checked out by Tidwell. Day after I got it back oil was leaking again. Tidwell fixed it back up at no additional cost. They even covered the tow. Love this shop. ❤️
Troy T., Owner de Tidwell Auto Service a répondu le 02/10/2025 09:33 AM

It's great to hear that we could give your car the TLC it needed! We understand how frustrating it can be to deal with leaks, but we're glad our team was able to step in and fix the issue without adding to your stress. It’s essential to us that you leave our shop feeling confident in your ride. If your car ever resembles a fountain again, just know we’ve got your back and an umbrella ready. Safe driving out there!


BL
Betty L.
Plano, TX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/05/2025
client vérifiéVérifié Client
Catégorie : Service
Betty said they are always very good, helpful and reasonable. She likes them a lot. Betty added she is always very pleased with the business and always recommends them highly.
Recommandé
Troy T., Owner de Tidwell Auto Service a répondu le 02/06/2025 12:16 PM

We appreciate your feedback and are delighted to hear that our team has consistently left a positive impression on you. It sounds like we might be earning a spot on your “Most Recommended” list – a prestigious honor! Your support means a lot to us, and we’ll keep working hard to ensure your experiences remain top-notch. We’re here whenever you need us!

Troy Tidwell
Tidwell Auto Service
972-612-1963
soxtroy@yahoo.com
www.tidwellautoservice.com
Bons de services et publications

We're thrilled to hear you had a smooth ride with us! 🚗 Quick oil changes, tire rotations, and friendly advice are our specialties—no pressure, just great service! Can't wait to see you back for those brakes. 😄 #TidwellAutoService #CustomerAppreciation
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Thanks for the kind words! We're thrilled to keep your wheels spinning without breaking the bank. 🚗💨 Timely service and a smile are our top gears! Let's keep cruising together! #TidwellAutoService #HappyCustomers
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Thank you for trusting us with your auto needs! ? We're thrilled you appreciated our honesty and repairs done right. It’s all part of the 'Tidwell' charm! ?? Here's to driving with confidence! #AutoService #TrustUs
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?✨ Thank you for the awesome review! We’re thrilled to hear that our team keeps your ride in tip-top shape without breaking the bank. Honesty and quality are our fuel! See you on the road! ?️ #AutoCare #TidwellAutoService
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Thanks for the shout-out! We strive to make auto repairs as painless as possible—like a drive on a smooth highway. ?? Your feedback keeps us in top gear! #TidwellAutoService #PainlessRepairs
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Thanks for the awesome review! ? We're thrilled to hear your feedback. Customer satisfaction is our top priority and we're happy to have met your expectations! #TidwellAutoService #CustomerSatisfaction
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Hey there, Joe! We're delighted to hear we've earned your trust. ? Troy and Elizabeth are indeed a dynamic duo! Thanks for your support! #CustomerAppreciation #TidwellAutoService
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? Thank you for the glowing review! We're thrilled to hear that Shanna and Mario took great care of you. We appreciate your recommendation and look forward to serving you again! #CustomerAppreciation #TidwellAutoService ?
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Edward And Penny, we're delighted you've had great experiences with us! ?? Our team appreciates your recommendation and the shout-out about our air conditioning repair. Thanks for choosing Tidwell! #HappyCustomers #CarCare
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Thanks for the 5-star review, Frank! ? We're glad we could get your suburban back on the road. We appreciate your kind words and look forward to helping with any future car troubles. #CustomerSatisfaction #TidwellAutoService
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? Thank you for your ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you're pleased with our customer service and repairs. ?? We appreciate your support! #CustomerSatisfaction #AutoRepair #TidwellAutoService
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Thanks for the kind words! ? We're proud to provide honest service to our customers in Plano. #TidwellAutoService #Plano #HonestService ?
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Thanks for the kind words, Jane! ? We're so glad we could help keep your Ole Gal running smoothly. #TidwellAutoService #Plano #AutoCare #CustomerService ???
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Thanks for the kind words, Terry! ? We take pride in providing quality service and are glad you've been able to depend on us. #TidwellAutoService #Plano
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Thanks Charles! ? We're glad we could help get your car back in working order. #TidwellAutoService #Plano
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