business image

Thomas Hyundai

Score moyen
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(855 Avis)
76

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 3,9/5Évaluation globale 3,9/5Évaluation globale 3,9/5Évaluation globale 3,9/5Évaluation globale 3,9/5
Avis original
Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5Évaluation globale 2,3/5
16
Total des ReScores
3,9
Moyenne de ReScore
76
Score NPS ®

Détails de l'entreprise

À propos

Thomas Hyundai in Cumberland, MD. is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance. Thomas Hyundai in Cumberland, MD. is staffed with expert technicians who provide the highest quality Hyundai repair and maintenance.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(301) 724-6310

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
10325 Mt Savage Road Cumberland, MD 21502
Service après-vente's Avis
Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5Évaluation globale 4,7/5
4,7
(855 Avis)

JP
gravatar
James P.
Westernport, MD
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/25/2024
0
Catégorie : Service
Total Failure
Let me start by saying, I have purchased all kinds of vehicles in my life to include, Ford, Chevy, Toyota, Nissan, Volvo, Audi Kia and unfortunately Hyundai. I have purchased from a multitude of dealerships.

My Hyundai Santa Fe that is less than 2 months old and has 8000 miles on it had to be towed to Thomas of Cumberland. Thomas evaluated the vehicle and advised the radiator had a pinhole leak in the radiator that was caused from outside influence. There is no damage to the grill, the underneath of the vehicle or anywhere for that matter. Apparently the vehicle is so poorly designed that normal driving can cause a puncture in the radiator. Thomas was willing to do nothing to help me, other than to be condescending towards me and to try to charge me nearly $1400 for a repair. I did not purchase the vehicle at Thomas or I am sure this would have been handled differently. Unfortunately, Hyundai would only tow it to the closest dealership and not where I bought it from. Do not buy Hyunda and at all costs, do not deal with Thomas Hyundai
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.