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The Toy Shop

Score moyen
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(649 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

We value honesty, integrity and efficiency, we'll do your repairs right the first time. Locally owned and operated, servicing Torrance for over 30 years, The Toy Shop has offered comprehensive repair services to Toyota, Lexus and Scion vehicles in Torrance, CA and the surrounding areas. We won't recommend parts or services that you don't We value honesty, integrity and efficiency, we'll do your repairs right the first time. Locally owned and operated, servicing Torrance for over 30 years, The Toy Shop has offered comprehensive repair services to Toyota, Lexus and Scion vehicles in Torrance, CA and the surrounding areas. We won't recommend parts or services that you don't need, and we'll have you safely back in your car on your schedule. If you're looking for dealer quality without the dealer price tag, schedule an appointment with us today. You won't be disappointed. ...more

Catégories
Réparation automobile, Entretien de la voiture, Atelier de réparation
Contact
(310) 534-8428

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1617 W Sepulveda Blvd Ste 11 Torrance, CA 90501
The Toy Shop's Avis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
5,0
(649 Avis)

EC
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ERON C.
Harbor City, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Needed water pump replaced
Needed my water pump replaced, already had the part and they were able to put it in and also fix other issues needed. Quick, fast and reasonable price

JM
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JOSEPH M.
Compton, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Great experience.
Great service hands down. Been going there for a number of years and will continue to take our vehicles there.
Jeremiah S. de The Toy Shop a répondu le 06/02/2025 09:34 AM

We're pleased to hear that you've enjoyed our service and chosen us for so many years. It's wonderful to have loyal customers like you who keep coming back for more. We're dedicated to making sure your experience remains top-notch; after all, we aim to be your favorite pit stop for all things toy-related, minus the grease and rubber tires! We appreciate your continued support.


CT
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CESAR T.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Very good service every time I go. 💯
Friendly service and fair prices. Definitely a shop that you can trust.
Jeremiah S. de The Toy Shop a répondu le 06/02/2025 09:34 AM

It's great to hear that you had a positive experience with our friendly service and fair prices! Trust is important, especially when it comes to toys, and we're excited to be a shop you can rely on. If you're ever in the mood for some toy talk or need help finding the perfect gift, we're here to help. Happy shopping!


Client vérifié
Rancho Palos Verdes, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
9
Oil change
Great service, been going there for several years and will continue going for all my cars. Have recommended them to multiple friends and they’ve also gone, and we’re very pleased with the service on their cars.
Jeremiah S. de The Toy Shop a répondu le 05/25/2025 09:38 AM

It's fantastic to hear that you’ve been consistently pleased with our service over the years! We always aim to keep your cars running like well-oiled machines. And recommending us to your friends? Well, that’s like giving us a little extra fuel to keep going! If there's anything else we can do to keep your automotive adventures smooth, let us know. Happy driving!


CR
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CLAIRE R.
Redondo Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Excellent work and service!
Great job!
Jeremiah S. de The Toy Shop a répondu le 05/22/2025 09:36 AM

We're delighted to hear that you think we did a great job! Your support means the world to us. We strive to keep the fun flowing around here, so it's always nice to know we're hitting the mark. If there's anything specific that stood out to you, we'd love to hear more about it!


DW
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DEREK W.
Rancho Palos Verdes, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/19/2025
client vérifiéVérifié Client
10
Jerimiah and Rene are great.
These guys care about your time and provides great service
Jeremiah S. de The Toy Shop a répondu le 05/22/2025 09:36 AM

We really appreciate your thoughts! Caring about our customers’ time is what we strive for—because we know playtime is too precious to waste. It's great to hear you had a positive experience with us, and we look forward to bringing even more joy to your next visit. Keep the fun alive!


MF
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MARK F.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/16/2025
client vérifiéVérifié Client
10
TWO THUMBS UP!!!
First time customer - after today, I’m turning into a long term customer! Great communication with the work performed (including pix) and what is required in the future on the car. Met their time commitment. I appreciate their professionalism and courtesy, and the coffee shop across the street! I will definitely recommend The Toy Shop to my friends and family!
Jeremiah S. de The Toy Shop a répondu le 05/19/2025 09:36 AM

We’re delighted to hear you enjoyed your first visit with us! It sounds like you had a top-notch experience, complete with pictures and a side of coffee. If only every car maintenance visit came with a latte, right? We're glad our communication and professionalism made a difference for you. Your recommendation to friends and family is like a cherry on top of an already great sundae. Looking forward to keeping your car in tip-top shape for many trips to come!


MD
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MARK D.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Great service
The Toy Shop never fails to take good care of us and our vehicles.
Jeremiah S. de The Toy Shop a répondu le 05/16/2025 09:37 AM

We appreciate your feedback and are glad to hear that The Toy Shop is always on the ball when it comes to taking care of you and your vehicles. It’s our mission to give you the best service possible—kind of like being the superhero of toys! Your trust in us means a lot, and we're here to keep things rolling smoothly for you.


AF
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ARACELI F.
Gardena, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/11/2025
client vérifiéVérifié Client
0
Great service
Great Service
Jeremiah S. de The Toy Shop a répondu le 05/14/2025 09:36 AM

We're glad you experienced great service! It’s our mission to provide an experience as fun as playing with our toys. If our team made your day a little brighter, we consider that mission accomplished. Happy toy shopping, and remember, playtime is essential, even for the adults!


RI
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RICHARD I.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/07/2025
client vérifiéVérifié Client
10
Great service
Jeremiah and Rene are a great team that I always count on to maintain my cars and provide great service
Jeremiah S. de The Toy Shop a répondu le 05/10/2025 09:38 AM

It's fantastic to hear that Jeremiah and Rene have hit the nail on the head with their service! It's always a win when you have a team you can rely on for keeping your cars in tip-top shape. They must think they're in a pit stop during a race, ensuring everything runs smoothly. We appreciate your business and look forward to keeping those wheels turning for you!


LS
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LUKE S.
Harbor City, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/05/2025
client vérifiéVérifié Client
10
Fast efficient and very reasonable!
Fast efficient and very reasonable!
Jeremiah S. de The Toy Shop a répondu le 05/08/2025 09:37 AM

We appreciate you taking the time to share your experience. Fast and efficient really is our game, and when it comes with reasonable prices, it's like hitting the jackpot in the toy world! Your support makes our day brighter, and we’re glad you found what you needed with us.


KT
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KAI T.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Reliable and honest service provider
I have been bringing my cars for service for the last 18 years and will continue to do so.
Jeremiah S. de The Toy Shop a répondu le 05/04/2025 09:37 AM

It’s wonderful to hear that you’ve been a loyal customer for such a long time! Eighteen years is practically a lifetime in the world of toy cars and service. We truly appreciate your dedication and trust in us, and we’re happy to keep those little engines running smoothly for you. Here’s to many more years of toy car adventures together!


RI
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RICHARD I.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
Maintenance
They provided excellent service as usual which is why I continue to bring my cars to be serviced by Rene and Jeremiah
Jeremiah S. de The Toy Shop a répondu le 05/03/2025 09:38 AM

It's fantastic to hear that our service team continues to impress! Rene and Jeremiah must be running a secret superhero training program because they really know how to make the car servicing experience a breeze. We're glad to be your go-to spot for all your car needs. Let's keep those wheels turning smoothly!


KR
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KEITH R.
Harbor City, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
Change my PCV valve
Rene the best. If you have a Japanese car I suggest you go see the Toy Shop. Jerimiah and Rene are the best mechanics I’ve dealt with since going to the shop over 20 years.
Jeremiah S. de The Toy Shop a répondu le 05/03/2025 09:38 AM

It's fantastic to hear that you've had such a great experience at The Toy Shop! Rene and Jerimiah certainly know their way around a Japanese car - they must have a secret handbook or something. Your loyalty over the years means a lot to us, and we are happy to have you as part of our community. If cars could talk, we're pretty sure they'd sing their praises too!


Client vérifié
Lomita, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
9
Great work!
Did a great job on what you did. Just wish I had come in on a day when you had time to finish the other things
Jeremiah S. de The Toy Shop a répondu le 04/26/2025 09:37 AM

We're glad to hear that you were pleased with the work we did. We understand the feeling of wanting the whole shebang wrapped up in one go; it's like ordering a delicious pizza and having to wait for the toppings to arrive separately! Rest assured, we'll do our best to make sure your next visit is even smoother and offers a chance to tackle everything on your list. Looking forward to seeing you again!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.