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The Toy Shop

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(638 Avis)
96
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

À propos

We value honesty, integrity and efficiency, we'll do your repairs right the first time. Locally owned and operated, servicing Torrance for over 30 years, The Toy Shop has offered comprehensive repair services to Toyota, Lexus and Scion vehicles in Torrance, CA and the surrounding areas. We won't recommend parts or services that you don't We value honesty, integrity and efficiency, we'll do your repairs right the first time. Locally owned and operated, servicing Torrance for over 30 years, The Toy Shop has offered comprehensive repair services to Toyota, Lexus and Scion vehicles in Torrance, CA and the surrounding areas. We won't recommend parts or services that you don't need, and we'll have you safely back in your car on your schedule. If you're looking for dealer quality without the dealer price tag, schedule an appointment with us today. You won't be disappointed. ...more

Catégories
Réparation automobile, Entretien de la voiture, Atelier de réparation
Contact
(310) 534-8428

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1617 W Sepulveda Blvd Ste 11 Torrance, CA 90501
The Toy Shop's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(638 Avis)

KT
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KAI T.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2025
client vérifiéVérifié Client
10
Reliable and honest service provider
I have been bringing my cars for service for the last 18 years and will continue to do so.
Jeremiah S. de The Toy Shop a répondu le 05/04/2025 09:37 AM

It’s wonderful to hear that you’ve been a loyal customer for such a long time! Eighteen years is practically a lifetime in the world of toy cars and service. We truly appreciate your dedication and trust in us, and we’re happy to keep those little engines running smoothly for you. Here’s to many more years of toy car adventures together!


RI
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RICHARD I.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
Maintenance
They provided excellent service as usual which is why I continue to bring my cars to be serviced by Rene and Jeremiah
Jeremiah S. de The Toy Shop a répondu le 05/03/2025 09:38 AM

It's fantastic to hear that our service team continues to impress! Rene and Jeremiah must be running a secret superhero training program because they really know how to make the car servicing experience a breeze. We're glad to be your go-to spot for all your car needs. Let's keep those wheels turning smoothly!


KR
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KEITH R.
Harbor City, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2025
client vérifiéVérifié Client
10
Change my PCV valve
Rene the best. If you have a Japanese car I suggest you go see the Toy Shop. Jerimiah and Rene are the best mechanics I’ve dealt with since going to the shop over 20 years.
Jeremiah S. de The Toy Shop a répondu le 05/03/2025 09:38 AM

It's fantastic to hear that you've had such a great experience at The Toy Shop! Rene and Jerimiah certainly know their way around a Japanese car - they must have a secret handbook or something. Your loyalty over the years means a lot to us, and we are happy to have you as part of our community. If cars could talk, we're pretty sure they'd sing their praises too!


Client vérifié
Lomita, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
9
Great work!
Did a great job on what you did. Just wish I had come in on a day when you had time to finish the other things
Jeremiah S. de The Toy Shop a répondu le 04/26/2025 09:37 AM

We're glad to hear that you were pleased with the work we did. We understand the feeling of wanting the whole shebang wrapped up in one go; it's like ordering a delicious pizza and having to wait for the toppings to arrive separately! Rest assured, we'll do our best to make sure your next visit is even smoother and offers a chance to tackle everything on your list. Looking forward to seeing you again!


RC
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ROBERT C.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Great place
Glad I found this place. Very good employees and good work. Satisfied with the work they did.
Jeremiah S. de The Toy Shop a répondu le 04/13/2025 09:38 AM

We're pleased to hear that you found us! Our team takes great pride in their work, and it's fantastic to know that their efforts made an impression on you. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Here’s to more great finds in your toy adventures!


FG
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FRED G.
Carson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Excellent Service
Had an early morning for my scheduled oil change. Left the keyes walked over to the restaurant roll next to the shop, had breakfast and the service and inspection was done in minutes
Jeremiah S. de The Toy Shop a répondu le 04/13/2025 09:37 AM

We appreciate you sharing your experience with us! It sounds like you had the perfect morning routine—oil change and breakfast, all in a jiffy! We're glad our team could get you back on the road faster than you can say "pancakes." If only every errand could include a side of coffee! We look forward to seeing you for your next maintenance stop.


PM
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PAUL M.
Redondo Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/10/2025
client vérifiéVérifié Client
10
Excellent service
Rene was very efficient and professional when taking care of our Lexus. We love the Toy Shop and take both our vehicles to them for great service.
Jeremiah S. de The Toy Shop a répondu le 04/13/2025 09:37 AM

We're delighted to hear that Rene provided efficient and professional service for your Lexus! It's fantastic to know that The Toy Shop is your go-to place for both your vehicles. We’re always aiming for that high score in vehicle care, just like a well-executed pit stop! Looking forward to keeping those wheels rolling smoothly for you.


KM
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KENDALL M.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/04/2025
client vérifiéVérifié Client
10
Great place to bring your car!
I have been going there for years and Jeremiah and Rene are the best. Fair prices and great service is what describes the Toy Shop. Thanks!
Jeremiah S. de The Toy Shop a répondu le 04/07/2025 09:36 AM

It's fantastic to hear that you've been a loyal visitor for years. We're glad to have Jeremiah and Rene on our team, making the toy shopping experience feel like a joyful treasure hunt. Fair prices and great service are our favorite combination, just like peanut butter and jelly! Your support means a lot to us, and we look forward to many more fun-filled visits.


CQ
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Charlotte Q.
San Pedro, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/01/2025
10
Oil change and all around check
Have been going to The Toy Shop for many years. Both Jeremiah and Renee are friendly besides giving good service. When someone tells me they need car service; The Toy Shop is the one we recommend.
Jeremiah S. de The Toy Shop a répondu le 04/04/2025 09:37 AM

It's fantastic to hear you’ve been part of The Toy Shop family for so long! Jeremiah and Renee will certainly appreciate your kind words about their friendly service. We’re glad to know that our little shop has become your go-to for recommendations. After all, nothing says "I trust you" like sending friends to their next favorite spot! Your ongoing support means a lot to us, and we’re here ready to serve you whenever you need us next.


JM
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Joseph M.
San Pedro, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/29/2025
10
Excellent service.
The mechanics at the Toy Shop have always given honest detailed thorough service to all my cars. Since they were recommended to me years ago by another satisfied customer they've never disappointed.
Jeremiah S. de The Toy Shop a répondu le 04/01/2025 09:35 AM

We're glad to hear that our team has been hitting all the right notes when it comes to servicing your vehicles! It's no small feat to maintain that level of trust, and we're delighted to be your go-to choice over the years. Honest and thorough service is what we strive for, and it's reassuring to know that our efforts have made a lasting impression. If you ever need advice or assistance, we're just a call or a short drive away!


CD
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Cynthia D.
Carson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
10
Always there when i needed them!!
I have been going here for many years and they have treated me like family, even staying open late to fix my car !! Thanks guys!!
Jeremiah S. de The Toy Shop a répondu le 03/28/2025 09:37 AM

It’s wonderful to hear that you feel like part of the family at The Toy Shop! We pride ourselves on being here for our customers, even if that means burning the midnight oil to keep your wheels turning. Your loyalty means the world to us, and we’re always ready to lend a hand (or a wrench!). We appreciate you sharing your experience and look forward to many more years of keeping you on the road.


RI
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RICHARD I.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/25/2025
client vérifiéVérifié Client
10
Resolved whirling sound
As usual Jeremiah / Rene found and resolved the whirling sound…they always provide the greatest serviceg
Jeremiah S. de The Toy Shop a répondu le 03/28/2025 09:37 AM

We appreciate you taking the time to leave such a glowing review! It sounds like Jeremiah and Rene have once again worked their magic to make the whirling sound disappear. Their ability to tackle those tricky issues is definitely impressive. We're lucky to have such skilled and attentive team members on our side. It's great to know that we're delivering the kind of service that keeps you coming back for more. Your support means a lot!


CT
CINDY T.
Honda Accord
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/21/2025
client vérifiéVérifié Client
10
Renee and Jeremiah have been Wonderful
My friend recommended The Toy shop, they are very efficient they do the work and provide very Good customer service. I recommend the Toy shop for your car, They treat you with a lot of respect
Jeremiah S. de The Toy Shop a répondu le 03/24/2025 09:35 AM

It's fantastic to hear that your friend pointed you in our direction! We pride ourselves on being efficient and delivering top-notch customer service, so it's wonderful to know we made a great impression. Respect is a two-way street, and we always aim to ensure our customers feel valued. We hope your car is running as smoothly as a toy on Christmas morning! Your recommendation means a lot to us.


JS
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JOSEPH S.
Carson, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/19/2025
client vérifiéVérifié Client
10
Excellent service
Once again I received excellent service from the Toy Shop. I will return again when I have a need, I know I can count on the mechanics there.
Jeremiah S. de The Toy Shop a répondu le 03/22/2025 09:36 AM

We appreciate your feedback and are glad to hear you had another positive experience at The Toy Shop. It's great to know that our team of mechanics made a lasting impression. You can always count on us for the toys and treats that keep the fun rolling. Looking forward to your next visit!


JH
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Jerline H.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/18/2025
10
Will be back!
Jeremiah and Rene are fantastic. Called in the morning and was able to snag a spot later in the day. They were efficient, professional, and friendly. I was able to get my car back quickly and get their fair assessment on what was happening with my car. Recommend!
Jeremiah S. de The Toy Shop a répondu le 03/21/2025 09:37 AM

We appreciate you taking the time to share your experience! It's great to hear that Jeremiah and Rene hit the jackpot in providing such stellar service. Their efficiency and friendliness are truly top-notch, and we're glad you were able to get your car back in a jiffy. It seems like your car is in good hands, and your recommendation is the cherry on top! Thank you for choosing us to help with your automotive needs.

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.