Went in to get the clock spring/pin replaced in my steering wheel
I came in to have the clock spring/pin replace in my steering wheel that controls the airbag, horn, radio controls, and blue tooth functions. I ended up leaving with the horn working and the radio controls working but not able to use the blue tooth function still. Also there is now a problem with the wipers turning on on there own for no reason and also have another service light on that was not on when I brought the vehicle in. I have been coming to Carpenters since 2011 and this is the first time that I have been so deeply disappointed in the work that was done. I called the business on 6/4/2018 to bring in my car to see by these issues were happening and was told to bring it in the next morning between 8am and 9am. I showed up the next morning only to find out that I would have to pay for them to run a diagnostics test for them them to see what was causing the issue and also that I may not have my car back that day. For this reason I will not be coming back. You guys have let me down.
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