DO NOT DO BUSINESS HERE...
THESE 2 LOW DOWN DIRTY SHAME MEN TOOK ADVANTAGE OF MY DAUGHTER WHO IS MENTALLY ILL.
THE JOB THEY CLAIMED WAS DONE DID NOT FIX THE ISSUE AND TRIED TO SAY ITS A NEW ISSUE WHICH THE ONLY ISSUE WAS THE ONE SHE CAME IN FOR AND ITS STILL NOT FIXED SO THEY MUST be crazy thinking they fixed an issue when clearly they did not and won't even try to rectify it.
Non recommandé
LI
Lauren I.
Plainville, CT
08/28/2018
Pleasantly Surprised
I always cringe waiting for the mechanic to give me price I hope I can afford. It's even more nerve-wracking to be waiting for a quote from someone you've never used. Today I unexpectedly found my car "dead" as I was leaving for work. Having heard the Car Doctor has a loaner program, I called, despite being nervous about never having used them. I used the store in Plainville on Hayden Ave. I got a loaner and within an hour of having left the garage, Jay called me and gave me the price of the repair. The sigh of relief was, I'm sure, audible through my office door. The Car Doctor in Plainville surpassed my expectations. They got me to work with a loaner vehicle, fixed my car, and made my day with a reasonable price. I will absolutely go back to them in the future and I'll be sure to tell everyone I know to give them a try.
Recommandé
PT
Peter T.
Plantsville, CT
05/11/2015
Unjust
Not only were the parts outrageous I had to buy a guarantee that wasn't even honored. And the loaner car even had to be towed. Take my word people unless your rich enough to just throw away money and think shooting pool is worth it avoid this place by any means
Non recommandé
RK
Robin K.
Bristol, CT
10/20/2014
Surpassed my Expectations
I bought a 2003 Dodge Caravan from Mike & Jay. Of course I was a little hesitant of all used car dealers as many of us are and had a couple of bad experiences myself. But Jay and Mike Filipek of The Car Doctor are different. When I bought my car it was on a Friday afternoon and they needed to put a new muffler on my car but didn't have one in stock and I wanted the car that day. So they put a muffler on it and had me return the following week for the correct muffler. When I returned for the new muffler I mentioned that I wasn't used to driving such a big car because when I went around corners I felt like I was on a bike, leaning. Oh I said by the way, my blinker(signal) switch isn't working. And I held my breath wondering how much this was going to cost me. Dan gave me a ride to my house instead of waiting their for 3hrs. and I came back for my car at 4:30.Saying to my husband now that we bought the car they'll fix it up and charge us just like the others did that we went to yrs. ago. That was NOT THE CASE. They put a new muffler on fixed the blinker switch and the Sway bar.I didn't know there was a sway bar! And belive it or not they didn't charge me one cent. Just said I was all set. They told me if there was any other issues to come back. Of course, I did. Today it was shifting hard. Low tranny fluid. But there still here for me. I have found The Car Doctor to be honest and reliable. Jay is wonderful and they have both surpassed my expectations of any used car dealership in Connecticut. Thanks Guys, you're the Best!
Recommandé
CD
Christina D.
Mercedes-Benz C240
03/04/2013
Vérifié Client
Catégorie : Service
Christina said she is happy with the service because they fixed her tire.
The personnel were happy to answer questions and address any concerns.
100% positive on my satisfaction!
I had already recommended after first repairs and will continue to do so.
i like the oile change and the car wash but when i brought my car in this time, the person who drove it and washed the inside messed up my interior seats. i guess he had grease or oil all over him and now my seats are ruined. so now i am not a happy person at all. my car is not an old car it is a new car with no dents or scratches and now the inside looks like crap. plus i found cigerette butts in the backseat and i mean on the back seat and i don't even smoke so i am assuming it was stuck to his shoe.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Vérifié Client
THESE 2 LOW DOWN DIRTY SHAME MEN TOOK ADVANTAGE OF MY DAUGHTER WHO IS MENTALLY ILL.
THE JOB THEY CLAIMED WAS DONE DID NOT FIX THE ISSUE AND TRIED TO SAY ITS A NEW ISSUE WHICH THE ONLY ISSUE WAS THE ONE SHE CAME IN FOR AND ITS STILL NOT FIXED SO THEY MUST be crazy thinking they fixed an issue when clearly they did not and won't even try to rectify it.