business image

The Automotive Connection

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(295 Avis)
88
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
88
Score NPS ®

Détails de l'entreprise

À propos

The Automotive Connection have nearly 25 years of experience maintaining and repairing all makes and models of cars, SUVs and trucks, both foreign and domestic. We are a Certified Napa Auto Care Center that is committed to your satisfaction and your car's longevity. The Automotive Connection have nearly 25 years of experience maintaining and repairing all makes and models of cars, SUVs and trucks, both foreign and domestic. We are a Certified Napa Auto Care Center that is committed to your satisfaction and your car's longevity.

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(860) 223-3465

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
175 Newington Ave New Britain, CT 06051-2118
The Automotive Connection's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(295 Avis)

JK
John K.
Newington, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Wheel alignment
Had a front end alignment. Car feels and drives better. Staff is friendly and helpful. Have a friend that goes there and has the same review.

HE
gravatar
Helen E.
Newington, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Headlight and Oil change
I only go to Automotive Connection except for emissions. And have done so for many years. I always refer them to others.

SS
gravatar
Syliva S.
New Britain, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/05/2025
client vérifiéVérifié Client
10
great service
great and timely customer service
Elizabeth R. de The Automotive Connection a répondu le 04/08/2025 05:44 AM

Thank you so much Sylvia! We appreciate your review!!


MB
gravatar
Mark B.
New Britain, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Fixded under carriage
The staff promptly repaired my plastic under carriage. Their solution was very much appreciated and was out in a short amount of time.
We always expect the best from Automotive Connection and they deliver every time.
Elizabeth R. de The Automotive Connection a répondu le 04/08/2025 05:39 AM

Thank you for your nice review!! It's always a good day when the repair is quick and easy. See you next time! :)


RM
gravatar
Richard M.
New Britain, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/20/2025
client vérifiéVérifié Client
10
Quick and reliable shop and guaranty
I know that shop for over 20 years still the best and customer service goes about and beyond
Elizabeth R. de The Automotive Connection a répondu le 04/08/2025 05:37 AM

Thank you Richard!! We appreciate your review and business. Here's to looking forward to more years working together!


GR
gravatar
GORDON R.
West Hartford, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/13/2025
client vérifiéVérifié Client
10
great service all around
Fast service and the best friendly person answering the phone
Elizbeth is a lovely young lady and the extra touch of having a chocolate
made my day.
I love your service.
Elizabeth R. de The Automotive Connection a répondu le 04/08/2025 05:36 AM

Thank you so much for your heartfelt words! I am so glad I was able to brighten your day and you have just brightened mine! (: See you next time! 


Client vérifié
New Britain, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
10
Thanks for the peace of mind.
Thanks for your advice and good work. I was particularly impressed that the tech even set the dash clock to display DST!
Elizabeth R. de The Automotive Connection a répondu le 04/08/2025 05:34 AM

Thank you very much for your lovely review! We do our best to always impress and keep you safe. We look forward to working with you again in the future! :)


ST
gravatar
Sherwin T.
Newington, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/22/2025
client vérifiéVérifié Client
10
Quik service
Good service nice people Great job
Elizabeth R. de The Automotive Connection a répondu le 04/08/2025 05:32 AM

Thank you for the great review Sherwin!!


RA
gravatar
Rick A.
New Britain, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
10
Knowledgeable friendly helpful
Been going here for years. Tried a few others...big mistake! Elizabeth and the mechanics are A1.
Elizabeth R. de The Automotive Connection a répondu le 04/08/2025 05:31 AM

Thank you so much Rick! We appreciate your kind words (:


TT
Tom T.
New Britain, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
10
always the best
accommodating and professional
Elizabeth R. de The Automotive Connection a répondu le 01/24/2025 05:03 AM

Thank you for the sweet review Tom!! :)


MB
gravatar
MATTHEW B.
New Britain, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2025
client vérifiéVérifié Client
10
Tire patch
The staff here is so pleasant and accommodating. Patched up my tire and caught a burned out tail light and fixed that too. 10 out of 10
Elizabeth R. de The Automotive Connection a répondu le 01/24/2025 05:02 AM

Thank you Matthew!! I will pass along your compliment to the rest of our staff; we really appreciate it (: Stay warm and enjoy the day! 


SV
gravatar
Sharon V.
New Britain, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2025
client vérifiéVérifié Client
10
Very professional
I took my Mother's car in for an oil change. I was told 8 :00, I dropped the car off at 7:30 before the shop opened. I received a call within the hour that the car was ready for pickup. They did not try and sell me anything extra like most shops. The experience was hassle free. Ii plan to definitely use this shop in the future
Elizabeth R. de The Automotive Connection a répondu le 01/24/2025 05:00 AM

Thank you so much Sharon! It was lovely to meet you, and I am so delighted to hear you had a great first experience with us. I look forward to working with you in the future! :)


TZ
gravatar
Tracey Z.
New Britain, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/14/2025
client vérifiéVérifié Client
10
New battery
I always have a great experience. Very efficient Elizabeth is a great help and very friendly. I have referred a couple of friends and they love the garage as much as I do.
Elizabeth R. de The Automotive Connection a répondu le 01/24/2025 04:59 AM

Thank you very much Tracey! For both your lovely review and referrals to your friends. We are so happy you and your family are part of our Automotive Connection family :) Stay warm and see you next time! 


DZ
David Z.
New Britain, CT
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2025
client vérifiéVérifié Client
10
Super friendly.
Elizabeth is great, and got me right in for some unexpected service. I’ve been going to Automotive Connection for awhile and they are fantastic! Thanks again!
Elizabeth R. de The Automotive Connection a répondu le 01/24/2025 04:53 AM

Thank you so much David!! (: I am glad the timing and repair worked out so well. See you next time!


Client vérifié
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/28/2024
client vérifiéVérifié Client
10
Trunk would not close and gas cap wouldn't open
Very courteous...reasonably priced ...overall a wonderful experience...
Elizabeth R. de The Automotive Connection a répondu le 12/30/2024 05:36 AM

Thank you for the 5 stars and your warm review! Enjoy the season! 


1-15 sur 295 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.