Robert said he was happy with his service and had nothing to complain about.
Recommandé
MG
Matt G.
Austin, TX
11/07/2011
Vérifié Client
Catégorie : Service
Matt said this is the most honest automotive business he has ever been to and that is rare for BMW owners. Terry and his crew do a great job. They have always done right by him and he appreciates it.
Recommandé
PB
Paola B.
Austin, TX
11/07/2011
Vérifié Client
Catégorie : Service
Paola said the service she received was fantastic.
Recommandé
KY
Karen Y.
Austin, TX
11/03/2011
Vérifié Client
Catégorie : Service
Karen said the man she dealt with was very courteous and was able to answer all her questions and it is just very good service over all.
Recommandé
LM
Laura M.
Austin, TX
11/03/2011
Vérifié Client
Catégorie : Service
Laura said she has already recommend this business for service.
Recommandé
MC
Michael C.
Austin, TX
11/02/2011
Vérifié Client
Catégorie : Service
Michael that this business always has excellent service.
Recommandé
LH
Lauri H.
Austin, TX
11/02/2011
Vérifié Client
Catégorie : Service
Lauri said this business had a pretty quick turn around and she likes the people that work at this business.
Recommandé
ML
Marissa L.
Austin, TX
10/24/2011
Vérifié Client
Catégorie : Service
Marissa said the business was very honest and efficient.
Recommandé
AP
Andy P.
Austin, TX
10/21/2011
Vérifié Client
Catégorie : Service
Spoke with Andy's wife. She said it's not difficult to schedule an appointment with this business, but this business is always too busy. She chose not to offer additional details. Her husband always recommends this business for service.
Recommandé
DM
Denise M.
Austin, TX
10/19/2011
Vérifié Client
Catégorie : Service
Denise said this business has done a really good job for her and she appreciates them.
Recommandé
GR
George R.
Austin, TX
10/18/2011
Vérifié Client
Fixed my MINI
They fixed a coolant leak. I will be back for brakes and power steering hose they let me know needed fixing. These guys are the best.
Recommandé
GW
Greig W.
Austin, TX
10/18/2011
Vérifié Client
Catégorie : Service
Greig said the service he received was great although it was a little pricey.
Recommandé
AC
Alex C.
Austin, TX
10/18/2011
Vérifié Client
Catégorie : Service
Alex said he does business with them all the time.
Recommandé
RL
Raymond L.
Austin, TX
10/18/2011
Vérifié Client
Catégorie : Service
Raymond said this business did a great job on his BMW.
Recommandé
EG
ernest g.
Austin, TX
09/27/2011
Affordability?
A whiner !!! I guess having to come back to your shop over and over again for the same problem is considered whining !!!Wow, really, you actually call out customers and opinion whether or not they can afford to deal with you? And when challenged you just brush them off ? True colors are showing!!!!
Non recommandé
TERRY S. de Terry Sayther Automotive a répondu le 09/28/2011 08:57 AM
Whining sounds like whining, what can I say? It hasn't stopped yet. I gave you your money back, what more can I do? Apologize? I'm sorry you're unhappy. I'm sorry to lose a customer. I'm sorry your car has problems. I'm sorry you usually have to pay for your gasoline. I'm sorry we had to fire you as a customer.
But I'm not sorry that we won't be seeing you again, because your "True colors are showing!!!"
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.