Charlie and the entire crew at TC Automotive did an outstanding job on my 2005 classic Chinook — a motorhome often described in the RV world as the “sports car of motorhomes,” and my favorite possession.
This was no ordinary repair. TC completed a major Ford V10 engine replacement along with a new A/C compressor, alternator, starter, water pump, thermostat, plugs and more.
What impressed me most wasn't just the finished job. It was the entire process. Charlie communicated with me, answered my questions, kept me informed and made sure the job was done right from beginning to end.
When you're handing someone the keys to your favorite possession for major surgery, trust matters.
TC Automotive earned mine.
The Chinook has its new heart, runs beautifully, and we're ready for the road again.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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This was no ordinary repair. TC completed a major Ford V10 engine replacement along with a new A/C compressor, alternator, starter, water pump, thermostat, plugs and more.
What impressed me most wasn't just the finished job. It was the entire process. Charlie communicated with me, answered my questions, kept me informed and made sure the job was done right from beginning to end.
When you're handing someone the keys to your favorite possession for major surgery, trust matters.
TC Automotive earned mine.
The Chinook has its new heart, runs beautifully, and we're ready for the road again.
Five stars aren't enough. 10 stars from me.
Thank you, Charlie and crew!
Billy Carmen