business image

Local Heroes Auto Care

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 382 Avis)
96
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
Avis original
Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5Évaluation globale 1,5/5
2
Total des ReScores
3,0
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

À propos

NEW: We now offer CA DMV Registration, Title, Sticker Services while you wait! At Local Heroes Auto Care we specialize in scheduled maintenance, service and repairs on all makes and models, foreign and domestic. We have 3 convenient locations, 2 in Petaluma, one at 278 Corona Rd and the other at 1769 Bodega ave. We also have our newest NEW: We now offer CA DMV Registration, Title, Sticker Services while you wait! At Local Heroes Auto Care we specialize in scheduled maintenance, service and repairs on all makes and models, foreign and domestic. We have 3 convenient locations, 2 in Petaluma, one at 278 Corona Rd and the other at 1769 Bodega ave. We also have our newest location in Santa Rosa at 1610 Piner Rd. We offer free estimates and have a convenient local shuttle service. We are a Napa Auto care Center at all of our locations and all our technicians are ASE trained professional technicians who will perform diagnostic tests and make any necessary repairs. We offer 36mo./36K warranties on all repairs. We offer fair prices and work done with Honesty and Integrity. Try us out.

Check engine light on? Need brake service? We can help reduce your future breakdowns with routine maintenance including tune-ups, transmission service, computer diagnostic testing, and oil changes.

Need New Tires- We carry all brands at the best prices in the Petaluma area.

Make sure your car is safe on the road.

Diesel Full Service and Repairs
Air conditioning
Brakes
Electrical work
Computer diagnostics
Maintenance
New Tires, Wheel Balance, Alignments
Oil Changes
full engine and Transmission Replacements and Repairs
Smog Tests and Smog Repairs- STAR Certified
and more

Benefit from over 35 years of experience

We have decades of experience in the automotive repair business and want to give you the best service available. We have technicians that are factory trained.

Ford
Chevrolet
GM
Buick
Toyota
Nissan
Mazda
Lexus
Subaru
Hyundai
Honda
BMW
Mercedes
Classic Restoration and Repairs

Get all the right tests done

You won't have to worry about failing a smog inspection when our team works on your car.

STAR certified
Smog checks
Smog repairs
...more

Catégories
Réparation automobile, Vente et réparation de pneus, Smog
Contact
(707) 791-7309

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
1610 Piner Road Santa Rosa, CA 95403
Local Heroes Auto Care's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 382 Avis)

KH
KIRK H.
Sebastopol, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Best customer care
Greatest Customer Care service,
the mechanics are well-versed and have a great car side manners,
You can have your car smog and then go next-door on the same property and do the DMV paperwork effortlessly.
Fred B., Owner de Local Heroes Auto Care a répondu le 06/06/2025 01:21 PM

Thank you for such a great review Kirk. We are so glad to be able to be your one stop shop for auto care and registration services. We look forward to seeing you in the future for any auto care needs you may have.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

SJ
SLOAN J.
Santa Rosa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
excellent service
very efficient friendly staff I'm happy happy
Fred B., Owner de Local Heroes Auto Care a répondu le 06/06/2025 01:23 PM

Hi Sloan. thank you for choosing us for your auto care needs. 

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

Client vérifié
Santa Rosa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
10
Great job
thank you so much
Fred B., Owner de Local Heroes Auto Care a répondu le 06/06/2025 01:24 PM

Thank you for your review. We hope to see you in the future for any other auto care needs you may have.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

WH
William H.
Sebastopol, CA
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/04/2025
client vérifiéVérifié Client
Catégorie : Service
William said they are perfect at the business, he has been going for years now and he won't go anywhere else.
Recommandé
Fred B., Owner de Local Heroes Auto Care a répondu le 06/06/2025 01:26 PM

Hi William thank you for taking the time to leave us a review. We appreciate your continued loyalty and look forward to serving you for many years in the future.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

Client vérifié
Santa Rosa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2025
client vérifiéVérifié Client
10
Fast, friendly and easy to work with.
Kathy was able to help me with my with no problems and had me on my out
Fred B., Owner de Local Heroes Auto Care a répondu le 05/30/2025 02:51 PM

Hello, Thank you for choosing our Dmv services. We are happy to help. We appreciate you and your business. Looking forward to seeing you in the future when needed. 

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

DB
gravatar
DAVID B.
Santa Rosa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/25/2025
client vérifiéVérifié Client
10
Great Service
I have been taking my truck to Local Heroes on Piner Road for service and repairs since I bought it. It is still on the road and running strong. The service is excellent and the staff are real pros. Melissa, Toni, Lance, and Doug have been taking great care of their customers for years. The whole staff is top notch. I recommend this business to anyone looking for quality service at a good price.
Fred B., Owner de Local Heroes Auto Care a répondu le 05/27/2025 03:13 PM

Hi David, thank you for such a nice review. We appreciate your continued trust in us with your truck and your recommendation of us to others. We look forward to seeing you at your next service.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

KW
KURTIS W.
Santa Rosa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Great Servíce, Reasonably Priced!
I’ve taken my car to Local Heroes twice since moving here in November, 2024. Both times, they’ve provided great service at a reasonable price. No surprises on the cost. And the staff are friendly and efficient.
Fred B., Owner de Local Heroes Auto Care a répondu le 05/22/2025 03:39 PM

Hi Kurtis, thank you for your review, we are glad to hear that you have been happy with our service since choosing Local Heroes as your automotive care provider. 

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

SS
SAMUEL S.
Santa Rosa, CA
Chevrolet Pickup
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Smog and title transfer
Local Heroes was an enjoyable experience. The staff is friendly and efficient. They made my experience painless and easy. I highly recomend them.
Fred B., Owner de Local Heroes Auto Care a répondu le 05/22/2025 03:43 PM

Thanks for the great review Samuel! We are grateful for your patronage and that you recommend us to others. We strive to continue making your experiences with us as enjoyable as at your recent visit.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

CW
gravatar
CORY W.
Santa Rosa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2025
client vérifiéVérifié Client
10
Car finished and good time. Very experienced at there job
Car was fix to my satisfaction
Fred B., Owner de Local Heroes Auto Care a répondu le 05/22/2025 03:44 PM

Hi Cory, thank you for your review. We look forward to seeing you at your next service. 

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

MR
MARIA R.
Rohnert Park, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/13/2025
client vérifiéVérifié Client
10
Friendly Service
Took in my 2016 Jeep Wrangler for an overheating concern. Highly recommend friendly service. Also accepted my AUL extended warranty.
Fred B., Owner de Local Heroes Auto Care a répondu le 05/23/2025 02:50 PM

Hi Maria, thank you for leaving us a review. We are so glad we could help with your overheating concern and happily accept extended warranties. We look forward to helping you with your future services. 

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

RH
RACHEL H.
Santa Rosa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/12/2025
client vérifiéVérifié Client
10
Dashboard Fix
I went to Hero's for a problem on my dashboard. A very nice gentleman, named Doug, addressed my concerns and was able to remedy the problem right away. I was totally happy with the friendly customer service.
Rachel Hickey
Fred B., Owner de Local Heroes Auto Care a répondu le 05/23/2025 02:55 PM

Thank you Rachel for your review and for trusting us with your vehicle. We are glad to hear that Doug was able to remedy the problem for you quickly. We look forward to seeing you for any future auto care needs you may have.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

Client vérifié
Santa Rosa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
8
Thanks for the great service
Thanks for the great service
Fred B., Owner de Local Heroes Auto Care a répondu le 05/23/2025 02:56 PM

Thank you for your review. We are glad that we were able to provide you with great service. 

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

JC
gravatar
JAMES C.
Sebastopol, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Got a new car?
I just picked up a used vehicle And they quickly got me in so they could check out the car and let me know if the brakes were about to fail. What could I say I couldn't survive without these guys. Super polite and helpful they are the best place to go for car repairs and maintenance.
Fred B., Owner de Local Heroes Auto Care a répondu le 05/27/2025 03:18 PM

Thank you for your review James. We are glad that we were able to get you in quickly to help you be sure your new vehicle was safe for you. 

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

MS
MARY S.
Santa Rosa, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
great service!
Quick friendly service. Well worth the fee! Thank you
Fred B., Owner de Local Heroes Auto Care a répondu le 05/27/2025 03:19 PM

Hi Mary, thank you for your review. We look forward to helping you with any future auto care needs you may have.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

LV
LINDA V.
Santa Rosa, CA
Mercedes-Benz E320
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
smog
"Thank You guys were very nice and helped me get started on getting my car Smogged"
Fred B., Owner de Local Heroes Auto Care a répondu le 05/21/2025 11:42 AM

Hi Linda, So happy we could help. We look foward to seeing you and the Mercedes Benz in the future as needed for services. 

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.