business image

Sunroad Collision Center

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(12 Avis)
66

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
66
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(858) 715-3425
Aucune heure d'ouverture fournie

Heures d'ouverture

* Aucun Fuseau Horaire Fourni
7303 Clairemont Mesa Blvd San Diego, CA 92111-1101
Sunroad Collision Center's Avis
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(12 Avis)

CK
gravatar
Christopher K.
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
10/04/2024
client vérifiéVérifié Client
0
Not the greatest. Took way too long.
Overall the repairs took much too long and exceeded the 30 day rental we were granted from insurance. This out a big stress on my family due to the fact we had 2 full time workers and a child in preschool.
Stephen P. de Sunroad Collision Center a répondu le 10/14/2024 12:57 PM

We appreciate you sharing your experience with us. It sounds like the waiting game really tested your patience and possibly even your family's love for board games. We completely understand how stressful it can be when repairs take longer than expected, especially with a busy household. Your feedback is important, and we'll be looking into ways to improve our timelines to help avoid this kind of situation in the future. If there’s anything more you’d like to discuss, please reach out. We’re here to help.

Stephen P. de Sunroad Collision Center a répondu le 10/14/2024 12:59 PM

Sorry about the color match. Glad we could make it right. 

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.