The dealership was chaos. Horrible communication across teams. The salesman (Philipp) was sweet and not a typical sleezy salesman. But he was uninformed about the correct processes in buying a car. The finance office was also sadly uninformed about the buying process.
They were obviously not used to people buying in cash. And we were penalized for doing so.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
The dealership was chaos. Horrible communication across teams. The salesman (Philipp) was sweet and not a typical sleezy salesman. But he was uninformed about the correct processes in buying a car. The finance office was also sadly uninformed about the buying process.
They were obviously not used to people buying in cash. And we were penalized for doing so.