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SureCritic / Carrosserie / Avondale Collision and Repair
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Avondale Collision and Repair

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(2 709 Avis)
-100
Écrire un avis

Détails du score

5 stars
76%
4 stars
14%
3 stars
4%
2 stars
1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
-100
Score NPS ®

Détails de l'entreprise

À propos

Avondale Collision and Repair is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Avondale Collision and Repair is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Mercedes-Benz, Jaguar, McLaren, Land Rover, Porsche, Volvo, and Nissan GTR, and an Authorized Dealer Auto Body repairer for Lexus, Maserati and Smart. Contact us now for a free estimate. ...more

Catégories
Carrosserie, Atelier de carrosserie, Réparation de collision
Contact
(833) 650-5838
Visiter le site web
Aucune heure d'ouverture fournie

Heures d'ouverture

* Heure centrale (É.-U. et Canada)
1300 Texan Trail Grapevine, TX 76051
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Avondale Collision and Repair's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(2 709 Avis)
Écrire un avis
Avis récents
SM
Santos M.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/12/2025
client vérifiéVérifié Client
Catégorie : Collision
Santos said he trusted them to do quality work.
Recommandé
JH
Jerry H.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/27/2025
client vérifiéVérifié Client
Catégorie : Collision
Jerry said they did really, really good. Al was awesome. He chose this facility because they were certified to work on his vehicle.
Recommandé
SH
Sherman H.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
Catégorie : Collision
Sherman said he chose this facility because they were one of the few places around that were certified to work on his type of vehicle.
Recommandé
PJ
Prince J.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
Catégorie : Collision
Prince said he noticed some white marking on the bumper and wasn't sure what that was about.
Recommandé
BD
Bart D.
Texas
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
02/13/2025
client vérifiéVérifié Client
Catégorie : Collision
Bart said the door on his vehicle isn't closing correctly and they told him it was the rubber molding that needed to set for awhile. A wheel was also supposed to be replaced but was not, and he is still waiting on that. When he dropped off his vehicle, they told him it would take a couple of weeks before the insurance provider would get to it and so he asked them to bring his vehicle over to the service department for servicing in the meantime. They told him they would but they didn't bring it there until after the repair was done. The whole way they handled things like how they wanted him to pay and sign off on a list of things was not like any other interaction he'd had there before at that location. There was a lot of back and forth, and they were not helpful in solving the issues with the insurance provider. His vehicle wasn't ready when he went to pick it up, they still needed to wash it so he had to sit and wait for it. Things drug on and on. He chose this facility because he's done business with them for a long time and he knows some people in repairs and on the sales floor.
Non recommandé
DW
Douglas W.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
Catégorie : Collision
Douglas said Cal was great.
Recommandé
SM
Sam M.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2025
client vérifiéVérifié Client
Catégorie : Collision
Sam said he chose this facility because they were the closest place to him and he also has a good contact there who he's had a relationship with regarding service for over a decade.
Recommandé
TF
Trava F.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/29/2025
client vérifiéVérifié Client
Catégorie : Collision
Trava said that was the best communication with the vehicle, didn't have to call or pester anyone.
Recommandé
RB
Rick B.
Texas
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
01/23/2025
client vérifiéVérifié Client
Catégorie : Collision
Rick said there was more damage to her vehicle, they pulled the glovebox and damaged it, there is overspray on the vehicle, they never fixed the tire. They said they want to replace it and when they went to check around, he was told they would send it to have it buffed. The vehicle was returned filthy inside and out, it had grease fingerprints wherever someone had touched, Raul did good, treated them fine. There was a misunderstanding, they took the vehicle in for insurance work only and were told all 4 tires need replaced, they assumed this was the insurance work and it took 6 weeks to find out it was not. They were not interested paying $7,000 for four tires, they didn't do the insurance work, the vehicle had had a decal on the back and when it was returned, part of it had been scraped off with razor and had to be replaced. They didn't say don't do the work, they just said don't do the tires because they didn't want to have to pay so much.
Non recommandé
IY
Ivan Y.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
Catégorie : Collision
Ivan said they did a good job, and the customer service was great.
Recommandé
TL
Thomas L.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/23/2025
client vérifiéVérifié Client
Catégorie : Collision
Thomas said the staff kept him updated and AJ was great.
Recommandé
SD
Sherry D.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/21/2025
client vérifiéVérifié Client
Catégorie : Collision
Sherry said she had to go back to have them buff out scuff marks on the side of her vehicle. There was a problem getting a window from the manufacturer.
Recommandé
RC
Rick Charles C.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/17/2025
client vérifiéVérifié Client
Catégorie : Collision
Rick said they are the premier of all Mercedes services.
Recommandé
JB
John B.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/10/2025
client vérifiéVérifié Client
Catégorie : Collision
Spoke with Lisa. She said they did a great job and everything went smoothly.
Recommandé
HT
Harshita T.
Texas
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/03/2025
client vérifiéVérifié Client
Catégorie : Collision
Harshita said they were really quick, especially during the holidays.
Recommandé
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