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Nelson's Automotive

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(383 Avis)
87
Écrire un avis
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Détails du score

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
87
Score NPS ®

Détails de l'entreprise

À propos

Here at Steve's Import Auto Service Inc we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Sandpoint offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our Here at Steve's Import Auto Service Inc we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Sandpoint offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Sandpoint, we are totally confident that Steve's Import Auto Service Inc is the best option in town! ...more

Catégories
Entretien de la voiture, Réparation automobile, Pneus
Contact
(208) 263-4911
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
1111 Michigan St Sandpoint, ID 83864-1727
Obtenir des directions
Nelson's Automotive 's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(383 Avis)
Écrire un avis
Avis récents
GR
gravatar
Garret R.
Kootenai, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/07/2024
0
Taken Advantage of
My wife called to schedule an appointment to have her car looked at for a slipping transmission under the impression that they would take a quick complimentary look at it for her. They drove the vehicle around the block and told her that they could not get the transmission to act up and said "Yeah you will need a new transmission". Upon arrival to pick up the car she was hit with a $110 bill with "hazmat fees" and "Shop supply fees" included for doing a test drive??? This is the kind of place that sees a woman come in and sees an easy target to throw a bill at. Very disappointing and I would highly recommend other options before taking your vehicle here.
GR
gravatar
Garret R.
Kootenai, ID
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
10/07/2024
0
Taken Advantage of
My wife called to schedule an appointment to have her car looked at for a slipping transmission under the impression that they would take a quick complimentary look at it for her. They drove the vehicle around the block and told her that they could not get the transmission to act up and said "Yeah you will need a new transmission". Upon arrival to pick up the car she was hit with a $110 bill with "hazmat fees" and "Shop supply fees" included for doing a test drive??? This is the kind of place that sees a woman come in and sees an easy target to throw a bill at. Very disappointing and I would highly recommend other options before taking your vehicle here.
LS
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Lindsay S.
Sandpoint, ID
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/22/2022
10
Thank you!
Another job well done!
JO
gravatar
JACQUI O.
Sandpoint, ID
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/28/2022
client vérifiéVérifié Client
10
Change oil etc
Brought my Subaru Forrester in for its yearly oil change and maintenance. I appreciated and was delighted that they saw corrosion on my battery and saved me from a potential hazard. Great team. Thank you. .
SM
gravatar
SARA M.
Cocolalla, ID
Toyota Tacoma
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2022
client vérifiéVérifié Client
10
Friendly and fast!!
They took care of my truck so quickly, and made sure I was updated on what else it would need. Friendly and knowledgeable staff.
Bob N., Owner de Nelson's Automotive a répondu le 05/25/2022 08:06 AM

Thanks Sara, it was nice meeting and working with you.

DM
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DOSIE M.
Bonners Ferry, ID
Toyota Corolla
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/24/2022
client vérifiéVérifié Client
10
Feedback
Bob and his crew are great, they take great care of my car! Thank you!
Bob N., Owner de Nelson's Automotive a répondu le 05/24/2022 12:30 PM

Thank you Dosie

AM
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AL M.
Cocolalla, ID
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/20/2022
client vérifiéVérifié Client
9
Repair
All Good
Bob N., Owner de Nelson's Automotive a répondu le 05/23/2022 08:10 AM

Thanks Al

DC
gravatar
DICK C.
Sandpoint, ID
Volvo V50
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/15/2022
client vérifiéVérifié Client
10
Oil change, rotor replacement
Thanks for the quick service on the rotors; not having to replace the brake pads was a nice bonus.
Bob N., Owner de Nelson's Automotive a répondu le 05/16/2022 08:06 AM

You're welcome, thanks for your patience.

RA
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RICH A.
Newport, WA
MINI Cooper Hardtop
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/14/2022
client vérifiéVérifié Client
10
Mini Cooper Service
Bob and his staff were very professional and handled our concerns professionally. The only other qualified Mini repair shop is over 55 miles from our home so Nelson's is more convenient. I would recommend using Nelson's for your Mini repairs.
Bob N., Owner de Nelson's Automotive a répondu le 05/16/2022 08:05 AM

Thank you Rich!

AH
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ANNIE H.
Hope, ID
BMW X3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/10/2022
client vérifiéVérifié Client
10
great service
Bob provided me with great service and communication. He kept me informed on the repairs of my car and was spot on with his estimates. I am relieved to have found a mechanic I can trust.
Thank you Nelson's Auto!
Bob N., Owner de Nelson's Automotive a répondu le 05/10/2022 12:30 PM

Thank you Annie, we are glad to take care of your vehicle.

BB
gravatar
BEV B.
Trout Creek, MT
Nissan Rogue
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2022
client vérifiéVérifié Client
10
Great service
Saved me 150 miles by immediately fixing an unexpected maintenance problem. I feel that advice given to me by Bob is worth following. Friendly too.!
Bob N., Owner de Nelson's Automotive a répondu le 05/06/2022 06:57 PM

Thank you Bev!

Client vérifié
Athol, ID
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/01/2022
client vérifiéVérifié Client
10
Great service
Nelson’s Automotive always takes great care of my car.
Bob N., Owner de Nelson's Automotive a répondu le 05/06/2022 06:57 PM

Thank you Cindy!

MC
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MARK C.
Sandpoint, ID
Audi A4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/26/2022
client vérifiéVérifié Client
8
Wheel bearing
Done on time
Bob N., Owner de Nelson's Automotive a répondu le 04/26/2022 07:53 AM

Thank you Mark.

Client vérifié
Sandpoint, ID
MINI Cooper Coupe
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/23/2022
client vérifiéVérifié Client
7
Will return
Great customer care… one of two issues resolved…mostly happy with outcome. They went above to make sure I was satisfied. The one unresolved issue was above their knowledge or equipment capability. I’ll return for future car care
Bob N., Owner de Nelson's Automotive a répondu le 04/23/2022 01:18 PM

Thanks Jim.

NB
gravatar
NORMA B.
Sagle, ID
BMW X5
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2022
client vérifiéVérifié Client
10
New to me
My first visit with this mechanic’s shop.
Friendly staff. Speaking with the service team helped me understand the repairs and the cost. Also, It was easy to make arrangements to pick up my car outside of business hours!
I had my rear brakes done on my BMW. I’m confident with a repair job done right!
Bob N., Owner de Nelson's Automotive a répondu le 04/18/2022 09:48 AM

Thank you Norma, it was very nice working with you.

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