Rich has been my mechanic for years (since he was actually on 'State' street) and I can't say enough about his honesty, caring nature and mechanical ability. This is the type of mechanic every car owner wishes he could find. I never have to question the need for a part or wonder if the work was really necessary; total trust! Prices are fair and he stands by his work. Thanks, Rich!
Broke down on the street. Phoned Rich. Instructed me that I could drive the vehicle to his shop and then he found the best deal on a replacement drive shaft saving me like $400! Would never go anywhere else....
My 2005 Toyota had an issue with the brakes and with persistence, Rich was able to correct the problem. He even consulted with the Toyota dealer regarding the issue before he released my car. I knew that the brakes was correct when he called me because he shared with me the process he had exhausted to explore the issue with the car. Kudos to Rich. Margaret, customer for 13 years.
Connie said Rich is a super nice guy. She heard of him through a dear friend of hers, who stated he is as honest as the day is long, and she trusts her. They are not far from him now, and she is very pleased with him. The staff at this business is very nice. It was super busy but they managed to get the vehicle fixed. She would definitely take their vehicle back. She has another vehicle she will be taking to them to look over and check if there are any problems with it. They are very trustworthy and good people.
Valle said she had a wonderful experience with this business. She has found that they are very caring and kind people who do not try to rip her off and because of this she has found that they always go above and beyond.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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