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SureCritic / Bates Collision
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Bates Collision

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(16 Avis)
100
Écrire un avis

Détails du score

5 stars
92%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
100
Score NPS ®

Détails de l'entreprise

Catégories
Contact
(814) 899-7766
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Aucun Fuseau Horaire Fourni
5100 Buffalo Rd Erie, PA 16510
Obtenir des directions
Bates Collision's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(16 Avis)
Écrire un avis
Avis récents
RS
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Richard S.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/23/2024
client vérifiéVérifié Client
10
Satisfied customer
Bates Collision did a great job repairing my vehicle! The representative was professional and made the process easy by working with my insurance company. Repairs were completed in a timely manner with beautiful results!
LB
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Lawrence B.
Subaru Impreza
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/06/2023
client vérifiéVérifié Client
10
Pleasant and helpful.
They seemed very knowledgeable when discussing the work to be done, and the description of what they subsequently did.
Cindy L. de Bates Collision a répondu le 12/13/2023 08:54 AM

Thank you Lawrence! We do our best to make your situation as easy as possible.

SK
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Sharyn K.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2023
client vérifiéVérifié Client
10
Best service in town!
The repairs to my Outback were completed faster than I anticipated, you would never know that they had to replace most of the front end due to deer damage. I was very pleased with the whole process and with the professionalism of the staff. I hope to never need them again, but I can honestly say that they have made me a lifelong customer. Thank you!
Cindy L. de Bates Collision a répondu le 08/29/2023 01:22 PM

Thank you Sharyn for your kind words about our staff! We thank you for allowing us to repair your vehicle!

DR
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Donna Lee R.
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/20/2023
client vérifiéVérifié Client
10
Repairs
Repairs were done in timely manner and completed ahead of time. Communications were great. Car was thoroughly cleaned when I got it back.
Cindy L. de Bates Collision a répondu le 08/24/2023 07:56 AM

Thank you Donna!

SB
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Sistersoferiein B.
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/11/2023
client vérifiéVérifié Client
10
Car repair after an accident
Repairs were completed well and in a timely manner.
Communication was excellent.
Cindy L. de Bates Collision a répondu le 08/24/2023 07:56 AM

You're Welcome! Thank you for choosing us!

RW
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Ryan W.
Subaru WRX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/09/2023
client vérifiéVérifié Client
10
Awesome work!
My car had significant hail damage, when I got it back you couldn't even tell that anything happened. They did an amazing job repairing all the dents. I will definitely yourself Bates again.
Cindy L. de Bates Collision a répondu le 08/24/2023 07:55 AM

Thank you Ryan! We appreciate it!

DT
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Danielle T.
Subaru WRX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/05/2023
client vérifiéVérifié Client
10
Collision repair
Very professional, polite and helpful. They took care of everything for me and it was quick and seamless. Repair time completed faster than projected!!!
AW
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Andrina W.
Subaru Impreza
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/17/2023
client vérifiéVérifié Client
10
Easy Button
This was like hitting the easy button dealing with repairing my vehicle. I regret not being a customer sooner, it would have saved me so many headaches.
Cindy L. de Bates Collision a répondu le 02/20/2023 08:55 AM

Thank you Andrina! We appreciate your business!

JJ
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Joseph J.
Subaru Ascent
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/16/2022
client vérifiéVérifié Client
10
Bates collision is awesome
Bates collision is a professional company that cares about you and your vehicle.
It is completely detailed and they handle all the rental car arrangements!

Support local
SP
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Smsgt Brian P.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/11/2022
client vérifiéVérifié Client
10
Provided full disclosure, streamlined service
Rental car was waiting for us as we turned in our vehicle
JR
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John R.
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
08/29/2022
client vérifiéVérifié Client
10
Very please with quality of repair
Very please with quality of repair
ME
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Melody E.
Subaru Forester
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2022
client vérifiéVérifié Client
10
Good
I was told I would get car back on the 17 and then they said no we told you the 21. So my car was locked up for 2 weekends which they don't work on sat or sun. Then they drove my car around and with gas at $5 dollars a gallon I brought to there attention and they gave me a $10 gas card which was nice.
LN
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Linda N.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2022
client vérifiéVérifié Client
10
Great job
Everyone at Bates is very professional and easy to deal with. They do a great repair job and make it so easy to pick up the rental and return it.
RC
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Richard C.
Subaru Outback
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/18/2022
client vérifiéVérifié Client
10
Great
Bates is a class act. They did a nice job keeping us informed. Can't thank them enough.
EA
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Elizabeth A.
Subaru Impreza
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/23/2022
client vérifiéVérifié Client
10
WONDERFUL!
Bates did a great job handling our repair work. The person we dealt with, David, did a terrific job answering our all questions and allaying our fears. Shop did a great job with the repairs and we got the car back two days early. We copuld not be happier with the service.
1-15 sur 16 résultats
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