I took 2 cars back to back for minor body damage. Both cars took longer than estimated and had things wrong that were not wrong when I dropped them off. I live in area and was told to drop off Monday before 9:00 a.m. I found the car sitting in the lot Tuesday evening after close with the lights on. When I stopped to investigate why I found the car unlocked and the keys in the ignition. I took the keys home with me and returned them the next morning. They said the mechanic moved the car to parking lot to work on another car but I saw several empty spots inside so that did not seem logical. I was tempted to drive it home and keep it too see if they would notice but I had a feeling they would not. I against my better judgment, let them finish the work and I wish I had not since the inside compartment door came back broken and the gas door still did not work properly. I would be too afraid to take it back to have them fix these problems because I would live the nightmare all over again, with the same results and possibly more problems. I will never drive into their parking lot again
Non recommandé
KE
Karl E.
Louisville, KY
07/08/2015
worthless
I would not take a car to them again if they paid me. Horrible. Two trips back with car and still not right. I'm really getting tired of taking car back and them not getting it right.
Non recommandé
HW
Henry W.
Prospect, KY
02/05/2015
Experienced friendly and professional.
Great communication ,work done on time and to my satisfaction.
Recommandé
JH
Joseph H.
Kia
12/11/2014
Vérifié Client
Catégorie : Collision
They took care of all my problems immediately!
Recommandé
This review was collected via phone interview by CSi Complete
MR
Michelle R.
Ford
11/12/2014
Vérifié Client
Catégorie : Collision
They did everything well, they gave me updates and they took care of everything!
Recommandé
This review was collected via phone interview by CSi Complete
DK
David K.
Hyundai
11/12/2014
Vérifié Client
Catégorie : Collision
They were very attentive and gave me my car when they said they would!
Recommandé
This review was collected via phone interview by CSi Complete
KN
Kelly N.
Honda
11/03/2014
Vérifié Client
Catégorie : Collision
They were friendly, did what they said they were going to do and the repair was great!
Recommandé
This review was collected via phone interview by CSi Complete
KH
Kim H.
Hyundai
11/03/2014
Vérifié Client
Catégorie : Collision
They made sure everything was done right and they put me in a rental vehicle because the bumper was delayed! They really took care of me!
Recommandé
This review was collected via phone interview by CSi Complete
TM
Tyler M.
Honda
11/03/2014
Vérifié Client
Catégorie : Collision
They communicated with me, gave me an estimate up front and everyone was very friendly!
Recommandé
This review was collected via phone interview by CSi Complete
DN
Dennis N.
Ford
11/03/2014
Vérifié Client
Catégorie : Collision
I have taken cars there and my friends have gone there also! The cars always come out perfect!
Recommandé
This review was collected via phone interview by CSi Complete
BS
Bonnie S.
Mercedes
11/03/2014
Vérifié Client
Catégorie : Collision
They did what they said they would do and the car looks great!
Recommandé
This review was collected via phone interview by CSi Complete
FM
Francis M.
Mitsubishi
11/03/2014
Vérifié Client
Catégorie : Collision
I did not have any issues! It was ready in a few days and the repairs were good!
Recommandé
This review was collected via phone interview by CSi Complete
CS
Carol S.
Toyota
11/03/2014
Vérifié Client
Catégorie : Collision
They did a very nice job on the repair and it was done on time!
Recommandé
This review was collected via phone interview by CSi Complete
TM
Trudy M.
Toyota
10/29/2014
Vérifié Client
Catégorie : Collision
They did what they said they would do!
Recommandé
This review was collected via phone interview by CSi Complete
MC
Mark C.
Toyota
10/29/2014
Vérifié Client
Catégorie : Collision
They treated me well and completed the repairs early!
Recommandé
This review was collected via phone interview by CSi Complete
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