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Fairborn CARSTAR

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(11 Avis)
90
Écrire un avis

Détails du score

5 stars
94%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
2%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
90
Score NPS ®

Détails de l'entreprise

À propos

C&H CARSTAR Auto Body Repair has been locally owned & operated since 1973. Holding memberships in the Fairborn area Chamber of Commerce as well as the BBB- Miami Valley/Dayton. We are proud to share that since our 1995 induction into the BBB we have maintained and A+ Rating and have been nominated for the BBB Integrity Award on two C&H CARSTAR Auto Body Repair has been locally owned & operated since 1973. Holding memberships in the Fairborn area Chamber of Commerce as well as the BBB- Miami Valley/Dayton. We are proud to share that since our 1995 induction into the BBB we have maintained and A+ Rating and have been nominated for the BBB Integrity Award on two separate occasions. ...more

Catégories
Carrosserie, Atelier de carrosserie, Réparation de collision
Contact
(937) 878-1962
Visiter le site web
Open
Heures d'ouverture

Heures d'ouverture

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
701 N Broad St Fairborn, OH 45324-5263
Obtenir des directions
Fairborn CARSTAR's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(11 Avis)
Écrire un avis
Avis récents
RB
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Robert B.
SUBA Outback Limited XT w/Continuously Variable Transmi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/04/2024
client vérifiéVérifié Client
10
Fast and efficient with excellent communication
They helped us through a difficult time, including handling the return of the rental. I would highly recommend.
Doni C. de Fairborn CARSTAR a répondu le 12/23/2024 10:40 AM

We really appreciate you taking the time to share your experience. Navigating a tough situation can feel like trying to find a needle in a haystack, but we’re glad we could help you through it. Handling rental returns might not sound exciting, but we like to think of it as a secret mission—successfully completed! Your recommendation means a lot to us, and we are here if you need anything else in the future.

Doni C. de Fairborn CARSTAR a répondu le 01/02/2025 07:59 AM

Robert, thank you for taking a moment to share your positive experience; accidents can be difficult and happy to hear we were able to help you through this difficult timew.  We appreciate the recommendation; be safe out there!

PM
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Pricilla M.
SUBA Impreza Wagon w/Continuously Variable Transmission
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/08/2024
client vérifiéVérifié Client
10
Very professional on all levels
Easy to work with and gave daily update messages.. Very knowledgeable about Subaru. Final product was like new. I am confident in their service and quality of work. Thankful that I chose them.
Doni C. de Fairborn CARSTAR a répondu le 04/26/2024 05:08 AM

We're thrilled to hear that you found our team easy to work with and that you appreciated the daily updates. We take pride in our knowledge of Subaru vehicles and are delighted to know that you are confident in our service and the quality of our work. Thank you for choosing Fairborn CARSTAR C&H for your automotive needs!

DD
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David D.
SUBA Outback Limited w/Continuously Variable Transmissi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
01/15/2024
client vérifiéVérifié Client
10
Made the entire process very easy
That handled everything. Estimate, insurance, scheduling. Very easy and painless
Doni C. de Fairborn CARSTAR a répondu le 01/15/2024 05:42 PM

Thank you for choosing CARSTAR Fairborn C & H for your automotive needs! We're glad to hear that our team made the process easy and painless for you. We appreciate your positive feedback, be safe!

CH
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Christopher H.
SUBA Crosstrek Sport w/Continuously Variable Transmissi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/07/2023
client vérifiéVérifié Client
10
Highly recommend
Great customer service and all around repair work! Very knowledgeable on Subaru and helpful throughout process.
Doni C. de Fairborn CARSTAR a répondu le 11/08/2023 07:55 AM

Christopher, it was our pleasure to repair your Subaru back to pre-accident condition.  We couldn't be happier that you thought your experience was EXCELLENT!  Thank you for sharing and be safe!

KF
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Kamar F.
SUBA Impreza Premium w/Continuously Variable Transmissi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/03/2023
client vérifiéVérifié Client
10
great work and Commnication
i was always up to date on where the status of my vehicle was and the job they did was top notch
CR
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Christopher R.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/30/2023
client vérifiéVérifié Client
10
Excellent customer service and quality work on a Subaru Crosstrek
C&H made this about as easy as possible, initial estimate took 15 min, drop-off and pick-up maybe 5. Very pleased with the quality of work they did on my '22 Subaru Crosstrek. Communication throughout the process was excellent. They are busy so it took several weeks before they could get started and they are very conservative on the estimated repair timelines (which I appreciated).
Doni C. de Fairborn CARSTAR a répondu le 05/01/2023 07:29 AM

Christopher, thank you for taking the time to respond with such positive feedback for our team.  We train and strive for expierences just like yours.  Thank you for choosing us to return your Subaru back to pre-accident condition.  Be safe!

DR
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Dale R.
SUBA Forester Premium w/Continuously Variable Transmiss
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/06/2023
client vérifiéVérifié Client
10
Good work done quickly
Work was done well ahead of the estimated completion date. Excellent customer service.
GG
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Gabriel G.
SUBA Legacy Premium
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/30/2022
client vérifiéVérifié Client
10
Great work and customer service
The communication was fantastic and I always knew the progress being done on my car.
Doni C. de Fairborn CARSTAR a répondu le 11/30/2022 10:51 AM

Gabriel,  thanks youn for choosing us to repair your Subaru back to pre-accident condition and for letting us know you appreciated the communiction during the repairs.  Thanks again and be safe!

HR
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H R.
SUBA Outback Premium w/Continuously Variable Transmissi
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
11/28/2022
client vérifiéVérifié Client
10
Great work and customer service
My Subaru had extensive scrapes on the passenger side and minor scrapes on the driver side.
Customer service kept me informed in the entire duration.
The car looks like it just came off the showroom floor.
Doni C. de Fairborn CARSTAR a répondu le 11/28/2022 01:47 PM

Thank you for sharing your 5 star review!  Our team will be thrilled to hear you appreciate the quality repairs done to your Subaru.  Thank you for your continued trust in C&H CARSTAR, be safe!

JP
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James J P.
SUBA Outback R Limited
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
09/29/2022
client vérifiéVérifié Client
10
Excellent service
It was great. Car looks like new.
JC
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Jerry C.
SUBA Forester Touring w/Continuously Variable Transmiss
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2022
client vérifiéVérifié Client
10
Wonderful
I have had another Subaru taken to C&H for hail damage. There was no doubt that my 2020 Subaru Forester would be going there for repair when someone hit the rear of my vehicle. Everyone is friendly and very helpful. They also text or call every couple of days with updates. I feel comfortable taking my vehicle there since they are a certified Subaru Collision Center. I know my vehicle will be repaired to Subaru standards. I now have my Subaru back looking like new. It was even returned to me a day earlier than expected.
Doni C. de Fairborn CARSTAR a répondu le 04/14/2022 06:59 PM

Jerry, thank you for taking the time to share the details of your experience while we repaired your Subaru back to pre-accident condition.  We hate to hear you have had to use us more than once but love to see you return as a happy customer.  Be safe out there and know we are here if you need us!

11 sur 11 résultats
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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