Perla said she gave the two because the work was not good quality. The dents were repaired but the paint was not good. She said it looks dull and she wanted metallic black but that is not what she got. When she first went in for an estimate she was told she was buying the top of the line package but when the vehicle was finished, she told them it did not look as good as they told her it would look. Chris or Mike told her if she wanted better quality she should have gone to a professional shop. Because of this work she would not recommend them to others.
Non recommandé
Cet avis a été collecté par entretien téléphonique par Customer Research Inc.
Kevin I. de Sprayglo Fort Walton Beach a répondu le 05/18/2011 09:16 PM
I spoke with Perla and scheduled her a time to bring her vehicle back so that we could correct her issues. We allowed her to pick a different color because of her issue with the first color. Also, her paint was dull due to "Orange Peel" in her old primer on some old bodywork. We reworked these spots since we should have seen them the firsty time and let her know. We repainted the entire vehicle and she was completely satisfied when she saw it.
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