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Sport Durst Hyundai

Score moyen
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(2 942 Avis)
51
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
Avis original
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
257
Total des ReScores
4,8
Moyenne de ReScore
51
Score NPS ®

Détails de l'entreprise

À propos

Sport Durst Hyundai is conveniently located in Durham, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Sport Durst Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Sport Durst Hyundai is conveniently located in Durham, NC. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Sport Durst Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(919) 489-6531

Heures d'ouverture

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Heure de l'Est (É.-U. et Canada)
4511 Durham-Chapel Hill Blvd Durham, NC 27707
Service après-vente's Avis
Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5Évaluation globale 4,6/5
4,6
(2 942 Avis)

MP
gravatar
Mauricio P.
Mount Pleasant, SC
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
03/06/2025
0
Catégorie : Service
STAY AWAY TERRIBLE EXPERIENCE
I had and am having a terrible experience regarding the purchase of a 2017 Kia Optima from Sport Durst Hyundai. The vehicle was sold to me with several undisclosed issues that didn't reflect on the test drive because of the short duration of it, and the dealership has failed to address my concerns despite multiple attempts to resolve them.

Key Issues:

Check Engine Light: During the inspection, the vehicle had no check engine light. However, immediately after signing the contract and getting the car, the check engine light turned on as seen by the salesman, technician, indicating an engine misfire on cylinder 1. This happened in the dealership's parking lot, right when I was picking it up after purchase. The dealerships repair involved only moving the cables without replacing the spark plugs and coils. The check engine light reappeared the next day, and the car idled roughly. I had to cover the repair costs myself by replacing and paying for labor for bad spark plugs. It was told to the dealership the amount spent and sent proof of the condition of the previous spark plugs.

Excessive Oil Consumption: The car burns 2-3 quarts of oil every three weeks, despite low commute usage. This issue, along with the spark plug and engine problems, was reported to the dealership, but no action has been taken.

License Plate Registration: I purchased the car out of my state of residency (SC), and the dealership failed to register my license plates. I am now facing difficulties getting reimbursed for the license plate and administrative fees.

The dealership's lack of response and failure to address these significant mechanical issues not disclosed at the time of sale is unacceptable. It has been my worst experience in purchasing a vehicle. They do not answer your emails, or calls for simple updates. I recommend everyone to stay away from this dealership, unless you want to have a terrible post sales experience and lack of support.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.