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Reeve-Smith Auto Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 925 Avis)
96
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores™
-
Moyenne de ReScore™
96
Score NPS ®

Détails de l'entreprise

À propos

Reeve-Smith Auto Repair, Volvo and BMW repair specialists, is conveniently located in Raleigh, North Carolina. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Reeve-Smith Auto Repair, Volvo and BMW repair specialists, is conveniently located in Raleigh, North Carolina. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(919) 876-8046
Visiter le site web
Closed
Heures d'ouverture

Heures d'ouverture

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
2617 Discovery Dr Raleigh, NC 27616-1818
Obtenir des directions
Reeve-Smith Auto Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 925 Avis)
Écrire un avis
Avis récents
MK
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MARTIN K.
Raleigh, NC
Volvo XC90
Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5Évaluation globale 4,0/5
04/26/2025
client vérifiéVérifié Client
9
Efficient.
The routine maintenance and pre-trip check were undertaken efficiently. BUT why does the « check engine » light come on?
KM
KEVIN M.
Raleigh, NC
Volvo XC60
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/24/2025
client vérifiéVérifié Client
10
Service was quick excellent
Was ready for my vehicle when arrived. Completed service in a timely manner
DT
DARYL T.
BMW X3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/23/2025
client vérifiéVérifié Client
10
Excellent service.
As always, very reliable, dependable, and timely service. Thanks, Daryl
KB
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KATHERINE B.
Raleigh, NC
Volvo V90
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Amazing Volvo Service!!!
My V90 has been having water issues that the dealership couldn’t even diagnose, and the team at RS is awesome and did it and has even been kind enough to check on it a few times afterwards. They are super informative and honest and great to work with. I wouldn’t take my Volvo anywhere else!
Client vérifié
Raleigh, NC
Volvo XC60
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Volvo XC60
Reeve-Smith has done all the work on the Volvos we’ve owned. They continue to provide efficient and profitable service. I have always highly recommended them to anyone I know who owns a Volvo.
Client vérifié
Raleigh, NC
Volvo S80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Thank you!
Thanks for taking care of my car!
EA
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ELLEN A.
Four Oaks, NC
BMW X3
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
My Car Maintenance Experts
I always find Reeve-Smith very honest and very dependable.
JT
JOHN T.
Volvo C70
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/17/2025
client vérifiéVérifié Client
10
Had an issue with hydraulic hardtop.
As usual, Mark was informative and helpful. He always takes the time to discuss options and explain recommendations. When there’s a problem (rarely), Mark makes every effort to make it right.
Client vérifié
RALEIGH, NC
Volvo XC60
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/15/2025
client vérifiéVérifié Client
10
Excellent service.
Reeve-Smith always provides excellent professional service at a fair cost.
DC
DICK C.
Acura TLX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/14/2025
client vérifiéVérifié Client
10
Got it done right!
Had the car at local dealer ( no names but but sounds like an English toffee bar) 3 time and the all wheel alignment still not corrected. Reeve-Smith got it right 1st tome, thank you Reece-Smith👏👏
LC
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LEE C.
Clayton, NC
Volvo S80
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/13/2025
client vérifiéVérifié Client
10
Service check and new tires
As always the service was quick and affordable.

Thanks for keeping my 20 year old Volvo running so well!
MC
MARVIN C.
Raleigh, NC
Subaru Crosstrek
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Everything was great every time I go there
It’s the only place I can take my car and actually trust the work being done correctly for the right price. That’s all I ever ask.
SH
SCOTT H.
Raleigh, NC
INFINITI QX50
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/09/2025
client vérifiéVérifié Client
10
Vehicle Service
They have been doing routine maintenance/service on my 2019 Infiniti QX50 for a couple of years now. Service was less expensive than the dealer where I bought the car (no surprises there!).

On my latest service, the fasteners for the under car engine cover aged & failed. They tried to fasten them with ties, but the cover actually came loose shortly thereafter. I took it back to them. The owner Mark was exceedingly cordial & professional about the issue. The cover was still usable/functional, so he ordered the fastening hardware (plastic screws really) from the dealer & fixed the problem, plus timely, less than 24 hrs! And then didn't charge me anything, said his guys should have noted the fastening issue & included that in the post-service write/up.

Essentially an honest long-term approach to customer service; not about a few dollars near-term. Great to see people in this business who are reputable, b.c I've had multiple experiences with MANY who are not!
JU
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JAMES U.
Raleigh, NC
Volvo XC90
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
04/03/2025
client vérifiéVérifié Client
0
Re-servicing for the same part
The consumer does not have the money to keep servicing the same part over and over again. Those who work on our cars, they are supposed to be the experts, we don’t know that much about the parts they are putting in our cars. We want to trust them those who work on our cars. I feel like Reeve-Smith has failed us and I want be coming there again.
Mark L. de Reeve-Smith Auto Repair a répondu le 04/07/2025 04:45 AM

I am sorry that you conitinue to have a problem with your car. We have been using an aftermarket catalytic converter at a much lower cost than orignial equipment parts, and have found that they are not up to par. We have offered to install new original equipment converters on your car and only charge you the difference between the parts cost and no labor charge. We feel that this is the best course of action. 

MF
MARTHA F.
Raleigh, NC
Volvo XC60
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/03/2025
client vérifiéVérifié Client
10
Best Service
Reeve Smith was recommended to me by a friend and I have been thoroughly pleased with their service to my car and the great customer service. I highly recommend them for honest, reliable, and thorough service!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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