I was looking for a dealer that had a 2022 Civic in stock and was available to test drive. I found an ad online that stated Southmotors had a car in stock, so I called them to confirm. The person I spoke with confirmed they had a Hatchback and sedan version of the Civic available to test drive and they would send me a text with their address. When I got their text, I learned the dealer was an hour's drive away. So I asked them to confirm they had the civic and they confirmed that they did indeed have a car.
When I arrived at the dealership, I was greeted by someone that didn't speak English. When I found an English-speaking salesperson, I was told that they didn't have any Civics to test drive, and their most recent one was sold a few days ago. Furthermore, I was told all the incoming stock for the next several weeks, is already purchased.
I was lied to by Miguel Perez and this cost me a two-hour round trip, plus half a tank of gas. The salesperson I spoke with at the dealer, waived off my complaint advising, that their internet staff are always messing up the stock levels. He was both unconcerned and unapologetic for error.
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When I arrived at the dealership, I was greeted by someone that didn't speak English. When I found an English-speaking salesperson, I was told that they didn't have any Civics to test drive, and their most recent one was sold a few days ago. Furthermore, I was told all the incoming stock for the next several weeks, is already purchased.
I was lied to by Miguel Perez and this cost me a two-hour round trip, plus half a tank of gas. The salesperson I spoke with at the dealer, waived off my complaint advising, that their internet staff are always messing up the stock levels. He was both unconcerned and unapologetic for error.