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South Coast Subaru

Score moyen
Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5
3,8
(10 Avis)
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore

Détails de l'entreprise

À propos

South Coast Subaru has been in business for over 14 years!

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. We have great customer service and really make the car buying experience easy. We have had many customers come in, purchase a car, and be finished with the entire
South Coast Subaru has been in business for over 14 years!

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. We have great customer service and really make the car buying experience easy. We have had many customers come in, purchase a car, and be finished with the entire process feeling happy in under an hour!

Located in Costa Mesa, California, the staff at South Coast Subaru will help you find the Subaru vehicle you want. At South Coast Subaru we offer a searchable online inventory of new Subaru cars in Costa Mesa including the Outback, Forester, Impreza, Legacy or Tribeca, along with well-maintained used cars in Costa Mesa by today's top manufacturers. Come on in and take a test drive!

For years, the financial staff at South Coast Subaru has offered expert advice for those seeking an affordable auto financing. Our service doesn't just stop there. Costa Mesa customers can come in and take advantage of our knowledgeable service & maintenance technicians and a fully-stocked inventory of Subaru parts.

Whether you are looking for a Subaru, or a pre-owned car or truck, South Coast Subaru is here to help.

Please call us and speak with our friendly sales staff so we can help answer any questions you may have. We are conveniently located at 2927 Harbor Blvd. You can also reach South Coast Subaru any time by filling out our contact form or calling us. The entire staff at South Coast Subaru looks forward to serving you!
...more

Catégories
Concessionnaire de voitures neuves, Concessionnaire automobile, Entretien de la voiture
Contact
(877) 217-3623
Closing in 19 minutes
Heures d'ouverture

Heures d'ouverture

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
2927 A Harbor Ave Costa Mesa, CA 92626

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore

Détails de l'entreprise

À propos

South Coast Subaru has been in business for over 14 years!

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. We have great customer service and really make the car buying experience easy. We have had many customers come in, purchase a car, and be finished with the entire
South Coast Subaru has been in business for over 14 years!

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. We have great customer service and really make the car buying experience easy. We have had many customers come in, purchase a car, and be finished with the entire process feeling happy in under an hour!

Located in Costa Mesa, California, the staff at South Coast Subaru will help you find the Subaru vehicle you want. At South Coast Subaru we offer a searchable online inventory of new Subaru cars in Costa Mesa including the Outback, Forester, Impreza, Legacy or Tribeca, along with well-maintained used cars in Costa Mesa by today's top manufacturers. Come on in and take a test drive!

For years, the financial staff at South Coast Subaru has offered expert advice for those seeking an affordable auto financing. Our service doesn't just stop there. Costa Mesa customers can come in and take advantage of our knowledgeable service & maintenance technicians and a fully-stocked inventory of Subaru parts.

Whether you are looking for a Subaru, or a pre-owned car or truck, South Coast Subaru is here to help.

Please call us and speak with our friendly sales staff so we can help answer any questions you may have. We are conveniently located at 2927 Harbor Blvd. You can also reach South Coast Subaru any time by filling out our contact form or calling us. The entire staff at South Coast Subaru looks forward to serving you!
...more

Catégories
Concessionnaire de voitures neuves, Concessionnaire automobile, Entretien de la voiture
Contact
(877) 217-3623
Closing in 19 minutes
Heures d'ouverture

Heures d'ouverture

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
2927 A Harbor Ave Costa Mesa, CA 92626

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore

Détails de l'entreprise

À propos

South Coast Subaru has been in business for over 14 years!

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. We have great customer service and really make the car buying experience easy. We have had many customers come in, purchase a car, and be finished with the entire
South Coast Subaru has been in business for over 14 years!

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. We have great customer service and really make the car buying experience easy. We have had many customers come in, purchase a car, and be finished with the entire process feeling happy in under an hour!

Located in Costa Mesa, California, the staff at South Coast Subaru will help you find the Subaru vehicle you want. At South Coast Subaru we offer a searchable online inventory of new Subaru cars in Costa Mesa including the Outback, Forester, Impreza, Legacy or Tribeca, along with well-maintained used cars in Costa Mesa by today's top manufacturers. Come on in and take a test drive!

For years, the financial staff at South Coast Subaru has offered expert advice for those seeking an affordable auto financing. Our service doesn't just stop there. Costa Mesa customers can come in and take advantage of our knowledgeable service & maintenance technicians and a fully-stocked inventory of Subaru parts.

Whether you are looking for a Subaru, or a pre-owned car or truck, South Coast Subaru is here to help.

Please call us and speak with our friendly sales staff so we can help answer any questions you may have. We are conveniently located at 2927 Harbor Blvd. You can also reach South Coast Subaru any time by filling out our contact form or calling us. The entire staff at South Coast Subaru looks forward to serving you!
...more

Catégories
Concessionnaire de voitures neuves, Concessionnaire automobile, Entretien de la voiture
Contact
(877) 217-3623
Closing in 19 minutes
Heures d'ouverture

Heures d'ouverture

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 8:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 8:00 PM
Fri
9:00 AM - 8:00 PM
Sat
9:00 AM - 8:00 PM
Sun
10:00 AM - 6:00 PM
* Heure du Pacifique (É.-U. et Canada)
2927 A Harbor Ave Costa Mesa, CA 92626
Tous les départements' Avis
Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5Évaluation globale 3,8/5
3,8
(10 Avis)

RG
gravatar
Raul G.
Santa Ana, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
08/29/2016
HORRIBLE SERVICE
AVOID THIS PLACE LIKE THE PLAGUE!!!!!!!! I recently purchased a new 2016 Subaru Outback from South Coast Subaru. Their sales staff was nice and accommodating. Overall I felt that the process ran smoothly. However, now that I was looking to get an oil change done for the first time, I began calling their service department. When I would call, I would be connected to the receptionist that would then transfer my call. Every time I tried to reach the service department the phone would just ring and ring and never be answered. I had the same experience for 2 weeks. I then thought I would test them out and see if I could reach them through another means by calling their sales department (cause you KNOW they’ll pick up) and sure enough I got a person who could then only offer to transfer me to service. So even though the sales room is within 20 ft of their service dept (which has no walls separating them) I couldn’t get anyone on the line. I then so happened to be in the area, but short on time, and decided to walk in and see what the problem was. I walk in and see the service guys sitting there with some customers and I ask them why they don’t pick up their phone when someone calls and that I need an oil change. The guy just says “oh ok” and continues to ignore me. Since I didn’t have the time to sit and wait, I just left and called looked up their GM. I called both the GM’s and President’s direct number listed on their website and sure enough I get the damn receptionist again. All I could do was leave a voicemail requesting a call back…that never happened. Issues like this can be resolved privately, but since you don’t even pick up your phone, they need to be dealt with publically.
Non recommandé

AS
gravatar
Anthony S.
Torrance, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/14/2015
Catégorie : Sales
Very dishonest.
I purchased 2 cars from South Coast in 2015. Both were great experiences. Today, however, I learned some information that certainly has cut the life on my car and will ensure I never visit this dealership again.
When bringing in my used 2013 Impreza STi for service at a closer dealership, it was casually mentioned by the service rep that I'd had my short block (engine) replaced. This was news to me, but I'd only owned the car for 4 months. I inquired as to when that was performed and learned that the short block was replaced a mere 7 days, and around 40 odometer miles prior to my purchasing it! This was never mentioned on the test drive, or in the 3 hour paperwork exercise to purchase the car. I was not warned to break the motor in properly (after all, the car had 43k miles on it). I'm not upset that I have a new engine, I am however LIVID that nobody informed me of this, and I was not warned to perform the proper and gentle engine break in for a few thousand miles. I am now extremely paranoid about the long term health of my engine.
Non recommandé

JL
gravatar
Jason L.
Garden Grove, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
12/10/2015
client vérifiéVérifié Client
Catégorie : Service
wrx 2015
fast polite and comfortable
Recommandé

AS
gravatar
Anthony S.
Torrance, CA
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
12/03/2015
Catégorie : Sales
Incredibly dishonest.
I purchased 2 cars from South Coast in 2015. Both were great experiences. Today, however, I learned some information that certainly has cut the life on my car and will ensure I never visit this dealership again.

When bringing in my used 2013 Impreza STi for service at a closer dealership, it was casually mentioned by the service rep that I'd had my short block (engine) replaced. This was news to me, but I'd only owned the car for 4 months. I inquired as to when that was performed and learned that the short block was replaced a mere 7 days, and around 40 odometer miles prior to my purchasing it! This was never mentioned on the test drive, or in the 3 hour paperwork exercise to purchase the car. I was not warned to break the motor in properly (after all, the car had 43k miles on it). I'm not upset that I have a new engine, I am however LIVID that nobody informed me of this, and nobody warned me to perform the proper and gentle engine break in for a few thousand miles. I am now extremely paranoid about the long term health of my engine.
Non recommandé

KN
gravatar
Kimberly N.
Garden Grove, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/21/2015
client vérifiéVérifié Client
Catégorie : Service
Thank you
Great customer service
Recommandé

AR
gravatar
Adrianne R.
Long Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2015
client vérifiéVérifié Client
Catégorie : Service
in and out and satisfied
Always goo service
Recommandé

DS
gravatar
Donna Marie S.
Torrance, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2015
client vérifiéVérifié Client
Catégorie : Sales
What a great experience!
We went in looking for a late model used Outback, and came home with a new one for just a few dollars more. Hanh is one of the most accommodating and friendly people we have ever met. She was awesome to work with, and Arthur took excellent care us as well. We recommend them both highly!
Recommandé

GN
gravatar
Gary N.
Orange, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/19/2015
client vérifiéVérifié Client
Catégorie : Service
Fast, friendly service.
Staff was friendly and the service was fast. My car was done even before it had been promised.
Recommandé

GB
gravatar
Gary B.
Anaheim, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2015
client vérifiéVérifié Client
Catégorie : Service
Will listen to you and always try to accommodate customer needs
Excellent
Recommandé

SZ
gravatar
Susana Z.
Fountain Valley, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2015
client vérifiéVérifié Client
Catégorie : Service
Great service
Friendly and always helpful, thanks!
Recommandé

NM
gravatar
Nancy M.
La Habra, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2015
client vérifiéVérifié Client
Catégorie : Sales
Friendly. Helpful. Non-pressure sales.
I bought my Forester through the Costco car pricing. The salesman and the rest of the staff were knowledgable and very helpful. They bent over backwards to answer all my questions and make the car buying process a good one. The facility is small and bustling. It looks like they could use more space.
Recommandé

ER
gravatar
Elizabeth R.
Huntington Beach, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/17/2015
client vérifiéVérifié Client
Catégorie : Service
Minor Service for my Outback
Great customer service. Very friendly staff.
Recommandé

SL
gravatar
Stephen L.
Dana Point, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2015
client vérifiéVérifié Client
Catégorie : Service
Brake Job
Wow! Another great job done by South Coast Subaru. The tech Mike did the work and Dave in the service dept. made it all come
together. Everything turned out absolutely perfect. Ferdie as usual was instrumental in giving me the best price and service possible.
Recommandé

CT
gravatar
Carlo T.
Ladera Ranch, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2015
client vérifiéVérifié Client
Catégorie : Sales
Excellent Customer Service
I was in the market for a Subaru WRX. The salesperson (Taylor) and the Finance Manager (Phillip) at South Coast Subaru were very helpful and straightforward. I did my due diligence and shopped around and found the other two nearby dealerships to be unhelpful and their lease rates were not at all competitive. Once I decided to purchase the vehicle from South Coast, Taylor and Phillip graciously accommodate my work schedule and had everything I needed ready to go. The car is great and the team at South Coast Subaru made it is easy to purchase this car. If not for them, I probably would have selected a different make and model. Overall, I am very happy with the experience and have already recommended this dealership to my friends.
Recommandé

EG
gravatar
Eric G.
Santa Ana, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
10/16/2015
client vérifiéVérifié Client
Catégorie : Service
Piece of mind
Buying my car from this particular dealership has been one of the best parts about owning a Subaru. Always friendly, efficient, and the free car washes are just the icing on the cake. Look forward to every scheduled maintenance knowing my vehicle will be in the best of hands,
Recommandé
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Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.