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Serra Hyundai

Score moyen
Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5Évaluation globale 4,5/5
4,5
(349 Avis)
-100

Détails du score

Tendance des 30 derniers jours

Entreprise inactive

ReScore les Avis

ReScore
Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5Évaluation globale 2,6/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
5
Total des ReScores
2,6
Moyenne de ReScore
-100
Score NPS ®

Détails de l'entreprise

À propos

At Serra Hyundai, our highly qualified technicians are here to provide exceptional service. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service. Allow our staff to demonstrate our commitment to excellence. At Serra Hyundai, our highly qualified technicians are here to provide exceptional service. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service. Allow our staff to demonstrate our commitment to excellence.

Catégories
Concessionnaire Hyundai, Réparation automobile, Entretien de la voiture
Contact
(205) 856-9024

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
1201 Center Point Parkway Birmingham, AL 35215

JD
gravatar
J D.
Gardendale, AL
Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5Évaluation globale 1,0/5
02/24/2020
Dishonesty in advertising
Their website had a vehicle priced for one amount which I thought was a great price. However, when it was time to purchase, they added a fee (besides taxes and doc fees which are standard) in the amount of $1500.00. When I inquired what the fee was for, the salesman told me it is because they had to clean the car, and had previously installed new tires, etc. on the vehicle. I replied those types of cost should have been included in the advertised price to reflect how much the vehicle actually costs. They then attempted to show me another vehicle of the same model and year but with more mileage at a lower price. With this vehicle they didn't include the miscellaneous fee, however they increased the amount of the vehicle from what was advertised on their website by $1500 and then stated the website price was a mistake.
Non recommandé
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.