What started off as acquaintances through a little truck club in the PNW became a full-blown authentic friendship. Scott and his team up at Scott's Classic Quality Brake and Muffler Have become family. Any need that we have had for any of our vehicles they have delivered, and at a fair price! We will always make the trip out of our way to go and see them. The way that they take care of not only our vehicles, but us as customers is top notch! Some thing that seems to have been forgotten nowadays is the value of customer service. To name a few Scott, Jennie, Ron, and Katrina are sure to serve any of your auto needs like you are their own family.
I have always received good service @ Classic. Been receiving service from them for 12 yrs now. Scott took good care of my sons van before that. He was quadriplegic with special needs too his van. Thank you
I recently had the pleasure of working with Scott's Quality Brake and Muffler in Bonney Lake to install new shocks, airbags, and an air horn in my 2016 Tundra. I couldn't be happier with the results! From start to finish, the team at Scott's was professional, knowledgeable, and went above and beyond to ensure that everything was done correctly.
The installation process was seamless and efficient, and I was impressed by the attention to detail that the team showed. They took the time to explain everything to me and answered all of my questions, which gave me peace of mind that my truck was in good hands.
The new shocks have made a noticeable difference in the way my truck handles on the road, and the airbags have greatly improved my towing experience. And of course, the air horn is just plain fun! Overall, I highly recommend Scott's Quality Brake and Muffler for any automotive needs. They have earned my trust and my business for life.
Got full true dual exhaust. Headers, cats, borla switch fire xpipe, black widow 250s, and some chrome Chevy tips. All went on. Looks good and sounds good. No rattles or weird knocks so far. On pickup, it wouldn't start. Starter died. They moved it into a parking spot and then when I showed up to pick it up, it wouldn't start. They replaced and ate the cost of the starter and installed it. Rushed the part and wouldn't let me leave without my truck and satisfaction of their work.
Thought we had a rear brake problem - fixed under Warrenty same day
This is not our first time nor will it be our last. They do a great job every time. We love the service. They are always happy to explain what needs doing without the constant up selling.
Super nice crew and had a great experience. They had my exhaust work done in under 3 hours and I was impressed as I thought it would take longer! I will definitely be coming back for future exhaust work I may need.
Received a recommendation from my mother in law. Called extremely last minute…solved the issue quickly. Great communication and value. Highly recommend
Scott's has always been very honest and to the point. I feel that I can trust them to do good work. I have trusted them to do everything from oil changes to a full service on my truck. I take all my vehicles to them because they are way better than the dealerships.
Had a full exhaust done on my jeep that just had a long arm lift installed so it was a lot of bends. They did an amazing job and was done quickly. If you need this type of work done this is the spot!
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Vérifié Client
What started off as acquaintances through a little truck club in the PNW became a full-blown authentic friendship. Scott and his team up at Scott's Classic Quality Brake and Muffler Have become family. Any need that we have had for any of our vehicles they have delivered, and at a fair price! We will always make the trip out of our way to go and see them. The way that they take care of not only our vehicles, but us as customers is top notch! Some thing that seems to have been forgotten nowadays is the value of customer service. To name a few Scott, Jennie, Ron, and Katrina are sure to serve any of your auto needs like you are their own family.