Spoke with Amy. She said the mechanic has always done whatever she asked. They are helpful with the problems with her vehicle and they have given her advice free of charge.
Carl said the service provided by this business was well done.
Recommandé
SM
SANDY M.
Saint Thomas, PA
Chevrolet Astro
03/21/2017
Vérifié Client
Relatively Quick Service for Emergencies
I needed to get a flat tire fixed and did not have an appointment. The wait was not that lengthy, thankfully due to a scheduled appointment cancellation. The only complaint is that after repairs the spare tire was not stowed away in its proper location under the van. This would have been easy while the van was on the lift. I had to crawl under my van when I got home in order to do this. I was glad to have my flat tire repaired, but it would have been even better had the spare tire been stowed properly instead of given to me to complete the job.
Went to Scott's with a $19 coupon for an oil change/filter. When I received the bill, it was for $63.60. They explained (after the fact) that my RAV4 needed 0W-20 synthetic oil with a special filter. The cost of such an oil change was $83 (really !!) and that the $19 coupon had been deducted - leaving a balance due of $63.60 after tax. The work had already been completed, so I had to pay the amount due. If it had been explained to me before the work was started, I would have elected to not have the oil change/filter done for that price. I called two auto parts stores later and was told that I could buy both the synthetic oil and filter that was used by Scott's for a total of $25 plus tax. They charged $15 labor for the oil change, so I will have the next oil change completed by a garage for a total of $40 plus tax. I had planned to purchase tires and maybe wheels at Scott's in the future, but after the experience yesterday - I'm sure that I will never be going back there again.
I consistently have gotten great service from Scott's Tire Service. This visit I just got an oil change. Scott's sent me a coupon for an oil change and it saved me over $10. I always come back to Scott's Tire Service!
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