Sacramento Hyundai is located in Sacramento, CA. The Hyundai certified service technicians at our dealership are here to help you stay safe while protecting your investment. Call us today to schedule your next visit, or check us out online! Sacramento Hyundai is located in Sacramento, CA. The Hyundai certified service technicians at our dealership are here to help you stay safe while protecting your investment. Call us today to schedule your next visit, or check us out online!
Hi Joy,
I am going to have my Service Director Heath Gsell contact you when he gets back from Vacation on Friday 8th. This is definitely something he will need to go over with you. I understand your frustration, but please know it was Jerry that was able to get Hyundai to cover your rental vehicle when your insurance would not. We would like to address all your concerns and answer any questions that you may have.
Thank you,
Hello,
Thank you so much for taking the time to speak with me this morning. I appreciate you letting me address your concerns, and try to make this right for you. I hope you have a wonderful day! Please remember, If you need anything in the future, do not hesitate to reach out to me!
Take Care,
Hi Janice,
Thank you for taking the time to fill out our service review. We understand the facility is old and outdated. We have built a beautiful New store in the Elk Grove Automall. We are all very happy to be relocating to a New and Clean place.
We should be moving in by next month. Thank you for your 4 stars. We hope to earn 5 at your next visit!
Have a great week!
Hi!
Thank you so much for your 5 Stars! We appreciate your business, and look forward to helping you in the future!
Have a great day!
Hello,
We appreciate your 5 stars, and your kind words for our Service Department. Thank you for your continued business and we look forward to helping you in the future!
Have a wonderful day!
Hi Louis,
I am sorry to hear of your last service experience.
My Service Manager would like to go over your review with you. We would like to opportunity to make this right. Would you mind reaching out to my Service Manager Jerry Eastman directly so that we may answer any remaining questions you have, and find a resolution together. He will be calling you shortly as well.
Jerry #916.427.1234 or text at 916.459.1279
Hi Louis,
My Service Manager, or myself would like to go over your review with you. We would like to opportunity to make this right. Would you mind reaching out to myself, or the Service Manager Jerry Eastman directly so that we may answer any remaining questions you have, and find a resolution together. Jerry has been trying to contact you, with no luck.
Jerry #916.427.1234 or text at 916.459.1279
Hi Louis,
Thank you so much for speaking with me this morning. I appreciate you letting me address your concerns and make this right. I apologize for your last service appointment and I appreciate you giving us another chance to make this up to you. I hope you have a wonderful day and please do not hesitate to reach out to me with any questions you may have in the future! I will send my resolution rescore you you directly after this email.
Enjoy your Monday!
** called customer to fill out** Said he will this evening
Heather LangstonHi Ken,
Thank you for taking the time to fill out our service review. I apologize for your last visit to our service department. I would like for my Service Manager Jerry Eastman reach out to you. Just in case you need it, here is his direct contact information. He will reach out soon.
Text 916.459.1279
Call 916.427.1234
Thank you,
Ken,
Thank you for taking the time to chat with me today. I really appreciate the detailed feedback and we will do our best to fix these issue moving forward. Please do not hesitate to contact me directly in the future.
Jerry
Hi Ken,
I just wanted to make sure Jerry reached out to you and addressed your questions and concerns. If you feel like our resolution was acceptable would you mind filling out a rescore for Jerry? This goes a long way with our corporate office to show we do take customer reviews very seriously. This will not replace your original review, it will simply attach to it for Jerry. If you have any remaining questions, please do not hesitate to reach out to me.
Thank you,
** Customer does not want to do rescore** Trying to see what i can do to help him change his mind
Heather LangstonHello,
We appreciate your 5 stars, and your kind words for our Service Department. Thank you for your continued business and we look forward to helping you in the future! I apologize for the car wash, the state has mandated our water due to the drought, we are hoping to be able to wash all customers vehicles soon!
Have a wonderful day!
Hi Monica!
Thank you for taking the time to fill out our service review. We appreciate all your kind words for our staff, and we hope to ear your 5 stars in the future! Please feel free to reach out to us of there are any questions or concerns we may help you with.
Have a great day!
Hi Tammy!
We appreciate your 5 stars, and your kind words for our Service Department. Thank you for your continued business and we look forward to helping you in the future!
Have a wonderful day!
Hello,
Thank you for taking the time to fill out our survey. Your feedback is very valuable to our dealership! When our customers leave here happy, that makes us happy! We look forward to helping you in the future!
Have a great day!
Hi Tammy!
We appreciate your 5 stars, and your kind words for our Service Department. Thank you for your continued business and we look forward to helping you in the future!
Have a great day!
Hi Senon,
I apologize for your last service visit. I have spoken to your advisor and the Service Manager. They are going to reach out to you today. We would like to find a resolution for you and make this right. Thank you for your feedback, we take customer service very seriously, and would like to keep you as a loyal customer to us. They will reach out soon.
Thank you,
Thank you for taking the time to fill out our review. We have been trying to reach you to discuss this matter. Please call me any time so we can see how we can resolve this for you. Thanks!
Jerry EastmanHi Senon,
My Service Manager Jerry Eastman is trying to contact you. When you get a moment, would you mind reaching back out to him? His main number is 916.427.1234 or you can text him at 916.459.1279
We look forward to hearing from you.
Thank you,
Hi Charles!
We appreciate your 5 stars, and your kind words for our Service Department. Thank you for your continued business and we look forward to helping you in the future!
Have a great weekend!
Hi Chynah!
We appreciate your 5 stars, and your kind words for our Service Department. Thank you for your continued business and we look forward to helping you in the future!
Have a wonderful day!