I had a Thursday appointment but wasn’t going to be able to drop it off so I called Tuesday and asked to drop it off early. Although they have limited lot space, they agreed without hesitation. I dealt with Caleb as the service writer and he was great, very knowledgeable and didn’t try any upsells on services. My Tuscon was serviced early and they completed everything I had asked plus a recent ignition recall. Caleb and his coworkers were pleasant and professional to deal with plus the overall communication was prompt and courteous. They have an outstanding team at Rowe Hyundai.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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