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Duval's Service Center

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 157 Avis)
95
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Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
Avis original
Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5Évaluation globale 0,0/5
0
Total des ReScores
-
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

Since 1985, Duval’s Service Center has been providing trusted auto service and tires to customers in Portland ME, South Portland ME, Westbrook ME, Cape Elizabeth ME, and the surrounding areas throughout Cumberland County. Our auto repairs include: brakes, belts & hoses, oil changes, transmission work, glass repair, painting and auto body Since 1985, Duval’s Service Center has been providing trusted auto service and tires to customers in Portland ME, South Portland ME, Westbrook ME, Cape Elizabeth ME, and the surrounding areas throughout Cumberland County. Our auto repairs include: brakes, belts & hoses, oil changes, transmission work, glass repair, painting and auto body service. Our auto shop uses NAPA parts, giving you the peace of mind you need! We offer competitively priced tires from name brands like: ...more

Catégories
Entretien de la voiture, Réparation automobile, Atelier de réparation
Contact
(207) 799-7314

Heures d'ouverture

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure de l'Est (É.-U. et Canada)
20 Park Ave South Portland, ME 04106-5609
Duval's Service Center's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 157 Avis)

AP
gravatar
ALEX P.
Cape Elizabeth, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2025
client vérifiéVérifié Client
10
Always great service, never any issues
The guys always do right by me and are always quick to call with an update. Great auto shop!
Erik L. de Duval's Service Center a répondu le 07/01/2025 09:30 AM

We appreciate your high praise! It seems our team's communication skills might rival that of a weather announcer—always keeping you updated without the chance of rain. We're glad to hear you're happy with our service. If there’s anything else we can do to keep those wheels turning smoothly, just let us know!


Client vérifié
South Portland, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
10
Efficient and friendly
Great job getting me in and out on my annual inspection
Erik L. de Duval's Service Center a répondu le 06/30/2025 09:31 AM

We appreciate your feedback and are pleased to hear you had a smooth experience during your annual inspection. We aim to keep things quick and efficient—like a well-oiled machine! If you ever need anything else, we're just a pit stop away. Safe travels ahead!


JW
JESSICA W.
Falmouth, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/27/2025
client vérifiéVérifié Client
10
Always can rely on Duvals!
Knowledgeable, friendly, and reliable! Duvals has always been fantastic - from my yearly inspection to a recent repair, I know I’ll never go anywhere else with my vehicle.
Erik L. de Duval's Service Center a répondu le 06/30/2025 09:31 AM

We appreciate you sharing your experience with us! It sounds like we've managed to hit the trifecta: knowledgeable, friendly, and reliable. Whether it's your annual inspection or a surprise repair, we’re glad we could keep your vehicle in tip-top shape. Every car deserves a place that treats it like royalty, and we're happy to be that spot for you!


JM
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JAMES M.
Portland, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
10
Duval’s to the rescue!
Always they do excellent work at reasonable cost. My family entrusts the care of three vehicles to them and we are always happy with their services.
Erik L. de Duval's Service Center a répondu le 06/29/2025 09:31 AM

We really appreciate your trust in us for the care of your vehicles. It's great to hear that our combination of excellent work and reasonable costs is keeping your family happy. After all, car care shouldn't break the bank, right? We look forward to continuing to serve your automotive needs!


CP
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CYNDE P.
Peaks Island, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
10
Great care
They are always sensitive to my differing needs for my different vehicles.
Erik L. de Duval's Service Center a répondu le 06/28/2025 09:31 AM

We're glad to hear that we can cater to the unique needs of all your vehicles. It's like having multiple kids and making sure each one has their favorite ice cream flavor—it's a delicate balance, but we love it! Your trust in us means a lot, and we’re here for all your vehicle adventures, no matter how many flavors you have.


NL
NORMAN L.
Bridgton, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/21/2025
client vérifiéVérifié Client
10
Fast and excellent service.
Staff was friendly, fast and efficient.
Erik L. de Duval's Service Center a répondu le 06/24/2025 09:31 AM

We appreciate you taking the time to share your experience! It’s great to hear that our team made a positive impression with their friendly and efficient service. We aim to keep things moving faster than a squirrel on espresso! Looking forward to your next visit where we’ll keep that momentum going.


Client vérifié
South Portland, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/20/2025
client vérifiéVérifié Client
10
Good timely service.
Duval’s is a reputable and reliable repair shop. You can trust that they will do the job right and treat you fairly.
Erik L. de Duval's Service Center a répondu le 06/23/2025 09:30 AM

We appreciate your feedback! It’s always reassuring to hear that our commitment to quality and fairness is recognized. Our team works hard to ensure that every repair is done right, and we're glad you felt valued during your experience. Here’s to keeping everything running smoothly—may your car purr like a kitten after every visit!


GH
GARY H.
Scarborough, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/19/2025
client vérifiéVérifié Client
10
Duval never disappoints.
Duval has taken care of 3 cars for me. Their work is excellent, appointments are always honored and work is completed quickly. Prices are very competitive with no surprises. Trustworthy...
Erik L. de Duval's Service Center a répondu le 06/22/2025 09:30 AM

We appreciate you taking the time to share your experience. It's great to hear that we've earned your trust with all three cars. We strive to keep things smooth and transparent, just like your ride! If you ever need anything else, we’re here and ready to keep those wheels turning. Here’s to more quick and trustworthy service in the future.


DH
DARRYL H.
Hollis Center, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Duval’s is awesome!
Eric and Tony and Team are always awesome — honest, helpful, good communications — and they do great work that is reliable and doesn’t need to get done again. Reasonable pricing, with great service too.

The only “issue” is they’re “so good”, the wait to get in for service is longer than it used to be…. (Gee, maybe that’s from all the positive reviews myself and many others have left.)

Darryl H
Erik L. de Duval's Service Center a répondu le 06/21/2025 09:31 AM

We genuinely appreciate your feedback! It's fantastic to hear that Eric, Tony, and the team consistently deliver honest and reliable service—sounds like they are truly the A-Team of auto repair. It's not every day you find a place where the work doesn’t need a repeat performance. As for the wait time, we promise it’s a sign of our growing fan club rather than a lack of efficiency. We’re thrilled to have so many folks in for service, and we appreciate your patience as we keep things rolling smoothly. Here's to hoping the only waiting you do is for your car to be ready and not for our chairs!


Client vérifié
Portland, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/17/2025
client vérifiéVérifié Client
10
Amazing service
Friendly and Amazing service - TJ great !!!
Erik L. de Duval's Service Center a répondu le 06/20/2025 09:31 AM

We appreciate your feedback! It's always a delight to hear about our friendly team making your experience enjoyable. We're glad you found our service amazing—TJ is certainly one of our shining stars. If we could clone him, we would! Looking forward to assisting you again in the future.


Client vérifié
South Portland, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/16/2025
client vérifiéVérifié Client
10
Wonderful as always!
Always the most friendly and helpful!!
Erik L. de Duval's Service Center a répondu le 06/19/2025 09:30 AM

We appreciate your feedback! It’s great to hear that our team is hitting the mark with friendliness and helpfulness. At Duval's Service Center, we believe that a little bit of kindness goes a long way—kind of like a well-oiled machine! We look forward to keeping that friendly momentum rolling for all your future visits.


Client vérifié
Portland, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Auto service
GREAT SERVICE!
Erik L. de Duval's Service Center a répondu le 06/14/2025 09:31 AM

We're glad to hear you had a great experience with us! Our team always aims to deliver top-notch service, and it's nice to know we hit the mark for you. If there's anything else we can do for you in the future, just give us a shout. Happy driving!


MR
MARLIES R.
Portland, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Check up, mirror repair
As always, great professional job!
Erik L. de Duval's Service Center a répondu le 06/14/2025 09:31 AM

We appreciate you taking the time to share your experience. It's fantastic to know that our team's professional touch keeps you coming back. Remember, we’re always here to ensure your vehicle runs smoother than a freshly paved road. Looking forward to our next pit stop together!


Client vérifié
South Portland, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Great service always!
Great service any time I've taken my vehicle there. I always recommend Duvals.
Erik L. de Duval's Service Center a répondu le 06/13/2025 09:31 AM

It's fantastic to hear that you've had consistent great experiences with us. Your recommendations are the highest compliment we can receive. We strive to keep things running smoothly—both for your vehicle and your trust in us. Here’s to many more trips under the hood!


Client vérifié
Cape Elizabeth, ME
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/10/2025
client vérifiéVérifié Client
10
Friendly, helpful, took extra steps to ensure a positive outcome
I went in for an inspection sticker, they gave me a list of essential repairs that ran into the thousands. When I told them of my limited means, they offered suggestions for effecting the repairs within my budget. It took a little longer, but I now have a valid inspection sticker. Then, I had asked them to put it in the center, behind the rearview mirror, but the mechanic had stuck it where the old one had been in the lower left corner (where my dump sticker has to go). They put a new one on where I had requested, no fuss, no big deal. A small accomodation, perhaps, but it makes my life easier. That's what service is
Erik L. de Duval's Service Center a répondu le 06/13/2025 09:30 AM

We truly appreciate your understanding and patience with the inspection process. It sounds like your vehicle got the royal treatment, with that extensive list of repairs—almost like a spa day for cars, albeit a little pricier! We're glad our team could help tailor a plan that suits your budget and made sure you left with a valid inspection sticker, even if it took a little extra time.As for the sticker placement, we're delighted to have taken care of that for you without any fuss. Sometimes, it's the little details that make the biggest difference. If you ever need more help or advice, don’t hesitate to reach out. Your vehicle's spa experience can continue whenever you need it!

Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.