Family owned and operated since 2009 offering dealer quality service and repair at a fraction of the cost.Family owned and operated since 2009 offering dealer quality service and repair at a fraction of the cost.
I have been a customer with Rocco's for over 10 years and the reason why is because of their courtesy and customer service. This week I inadvertently stopped by the shop toward the end of the day to see if someone could take a quick look at my Range Rover. One of the cameras was detached from its mounting bracket inside the front bumper. The garage was packed with cars and it was a busy time. I spoke to Daniel the garage manager and Chase the advisor and they glady took a look at the vehicle and immediately put it in the garage to see what could be done. In 15 minutes they had the camera fixed and gave me a thumbs up and sent me on my way back home. You can't ask for better attention and more importantly the willingness to please a customer. Thank you again for your continued great service and courtesy.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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