Since 2023, Rocafleet has been dedicated to providing the Watertown, NY area with exceptional service and unmatched automotive knowledge. We have over 115 years of auto repair experience, are experts in fleet services, and we are the only custom spring shop in Watertown. Since 2023, Rocafleet has been dedicated to providing the Watertown, NY area with exceptional service and unmatched automotive knowledge. We have over 115 years of auto repair experience, are experts in fleet services, and we are the only custom spring shop in Watertown.
It's fantastic to hear that you had a smooth and speedy experience with us! We're glad our team could help get those air shock bags sorted out for your truck. Quick service and quality work is what we aim for, and it's great to see that shine through. Safe travels on those wheels!
It's fantastic to hear that you had such a positive experience with the team at Rocafleet! We always aim to provide careful and thoughtful service, and it's great to know our efforts made a difference for you. It sounds like you were in good hands; after all, diagnosing vehicle issues can be like solving a mystery, and we're glad to be your trusty sidekicks in the process. Your recommendation means a lot to us. Here's to many miles of smooth driving ahead!
Good afternoon, John! Firstly, let me say how much we appreciate you taking the time to share your experience with us. It sounds like you’ve really had quite the journey, and we're glad we could play a small part in making things a bit easier for you. Ernie and the team are known for their friendliness, but hearing your experience just reaffirms what we already knew—they’re fantastic! We’re delighted that you received the service we strive to provide. Your health challenges sound tough, but it’s awesome to know you have a solid support system in your best friend Gregory, and we’re honored that you chose us for your vehicle needs. If you need anything, don’t hesitate to reach out—whether it be about your vehicle or just to share a good laugh, we're here for you.
We appreciate you sharing your experience with us! It's great to hear that we could get you in quickly and that our team kept things straightforward without playing any games. We like to think honesty is the best policy, especially in auto care. Rest assured, if there’s ever anything else your truck needs, we're here to help—just as long as it doesn’t involve a surprise dance performance!
We appreciate you taking the time to share your experience. It's great to hear that you found our service both helpful and friendly—just what we aim for around here! If there's anything specific we can do to earn that fifth star in the future, don't hesitate to let us know. We're always looking to improve and keep the good vibes flowing!
We're delighted to hear that you consider us top notch! It sounds like Ernie has made quite the impression with his friendly demeanor – we might have to start calling him “the ambassador of good vibes.” We're committed to getting you sorted in a timely manner, and we're glad to know we're hitting the mark. Your support means a lot to us!
We appreciate you taking the time to share your experience! It sounds like Ernie and the team really hit the mark with their service—talk about a dream team. Great prices combined with amazing service? That's like finding the perfect pizza topping combination. We’re glad you had such a positive experience!
It's fantastic to hear you had such a positive experience with us! We aim to keep the atmosphere professional while being polite and knowledgeable—sounds like we hit the mark! Your recommendation is appreciated and goes a long way in helping others know what to expect. Here's to many more on-time, professional experiences together!
It's wonderful to hear about your experience with us! We're glad the staff could work their magic and get you back on the road in time—because who really enjoys sitting around waiting for car repairs? We appreciate your recommendation and look forward to helping you again. Safe travels!
It’s fantastic to hear about your experience with us at Rocafleet! We strive to make our customers feel safe and cared for, and it sounds like Ernie and Tony hit the mark. We're glad we could help keep your camper bus powered and secure, even if it meant those solar panels took a little vacation. Your safety and satisfaction are what we aim for, and we can’t wait for your next visit. Just promise to share any new adventures your camper goes on!
We're glad to hear that you enjoyed the service! We strive to make every interaction as smooth as a perfectly brewed cup of coffee. Your support truly fuels our efforts to keep delivering top-notch experiences. If there's anything specific you loved, feel free to share!
It was unfortunate that we were unable to do this installation- We were unaware originally that the frame would need to be cut for the installation and that was not something we felt comfortable doing. We do our best to not turn away work, but we truly have the customer in mind (as well as the business) when these situations occur. We'll always be here to perform high quality work that is in the best interests of customers, and if a job is beyond us we won't take it on. And sometimes that is how you best serve your customers. We welcome a second opporunity should it arise Jason.
It sounds like your experience was smoother than a freshly paved road! We're glad we could squeeze you in and take care of that rattling heat shield just in time for your road trip. It's always our pleasure to check out the rest of the car while we’re at it—gotta keep those brakes in top shape. We're also pleased to hear our staff made your visit pleasant. Here's to many more miles of peaceful driving ahead!
We appreciate you taking the time to share your experience! It sounds like our team went into detective mode to get to the bottom of that noise—new engine and all. We're glad to hear they had your truck back on the road in no time and at a price that didn't break the bank. If only fixing our own automobiles was that easy, right? Wishing you many quiet and trouble-free miles ahead!