Called with an urgent problem and was greeted with courteous helpful staff. They fit me into their busy schedule within an hour. Thorough and informative diagnostics by the tech. Didn’t feel or get treated like a burden as is the case with several other establishments when in need of short notice service. Thanks for everything Robert’s.
LN
Larry N.
Colorado Springs, CO
09/25/2022
10
Break down repair!
While on a trip to Branson,MO. My fifth wheel rv broke down. One of my spring shackles broke completely off, allowing the tires to rub each other. This caused the tires to eat each other and caused a lot of smoke. I called On Star and they directed me to them, and they were 4 miles ahead of me. Driving very slowly, I limped into there shop. The manager came out and looked at it and immediately said you need a welder! But it so happens that he knew one and he called him on the spot. When the welder arrived he knew what part he needed. And said he would go and get it. After returning with the part, the shop provided all the jacks and tools that he needed to replace the broken shackle. Now the shackle is replaced. The shop replaced the two bad tires and we there back on the road. This all happened with in about 4 hours. I cannot tell you how this shop went completely out of their way to help us. They did a awesome job. It could not have been better!! I would give them 10 stars, if I could, ⭐️⭐️⭐️⭐️?⭐️⭐️⭐️⭐️⭐️!!!
LN
Larry N.
Colorado Springs, CO
09/25/2022
10
Break down repair!
While on a trip to Branson,MO. My fifth wheel rv broke down. One of my spring shackles broke completely off, allowing the tires to rub each other. This caused the tires to eat each other and caused a lot of smoke. I called On Star and they directed me to them, and they were 4 miles ahead of me. Driving very slowly, I limped into there shop. The manager came out and looked at it and immediately said you need a welder! But it so happens that he knew one and he called him on the spot. When the welder arrived he knew what part he needed. And said he would go and get it. After returning with the part, the shop provided all the jacks and tools that he needed to replace the broken shackle. Now the shackle is replaced. The shop replaced the two bad tires and we there back on the road. This all happened with in about 4 hours. I cannot tell you how this shop went completely out of their way to help us. They did a awesome job. It could not have been better!! I would give them 10 stars, if I could, ⭐️⭐️⭐️⭐️?⭐️⭐️⭐️⭐️⭐️!!!
TA
T. A.
Harrisonville, MO
03/12/2020
They Go Above and Beyond For Customers
This is a family owned business that is very knowledgable and efficient to get you the best service and quality for your $, they are trustworthy and give so much back to the community. We wo go anywhere else for our tires and service for our vehicles.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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