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Otto Service Of Kansas City

Score moyen
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 019 Avis)
92
Écrire un avis
Prendre Rendez-vous

Détails du score

5 stars
88%
4 stars
7%
3 stars
1%
2 stars
1%
1 star
1%

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis™

ReScore
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
Avis original
Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5Évaluation globale 3,0/5
1
Total des ReScores™
5,0
Moyenne de ReScore™
92
Score NPS ®

Détails de l'entreprise

À propos

Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your vehicle while it’s in the shop. ...more

Catégories
Réparation automobile, Concessionnaire Acura, Vidange
Contact
(816) 358-4454
Visiter le site web
Closing in 14 minutes
Heures d'ouverture

Heures d'ouverture

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure centrale (É.-U. et Canada)
9301 Blue Ridge Blvd Kansas City, MO 64138-3845
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Otto Service Of Kansas City's Avis
Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5Évaluation globale 4,8/5
4,8
(1 019 Avis)
Écrire un avis
Avis récents
ND
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Nikki D.
Kansas City, MO
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/15/2025
client vérifiéVérifié Client
10
Check up and oil change
Thank you for your thoughtfulness doing 12 pt check and Gerald maintenance. You guys rock!
JH
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Jean H.
Lake Lotawana, MO
Toyota RAV4
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/14/2025
client vérifiéVérifié Client
10
Oil and filter change
Our service was provided quickly and the cost was very reasonable. Cody is always efficient, professional and friendly. We have been taking our Honda and Toyota to Otto for several years and have always been happy.
JL
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Joe L.
Kansas City, MO
Acura MDX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
My 2009 Acura MDX
Thank you Cody for taking good care of us.
DN
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Dean N.
Lenexa, KS
Acura TLX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/12/2025
client vérifiéVérifié Client
10
Very pleased with my first visit
Cody was great to work with, appreciated his insight and honesty. When replacing the belts, they found other items that needed attention. They ordered the parts and were able to get all the repairs completed the next day with one trip. Otto did a great job! Thanks again!!!
JJ
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Joan J.
Kansas City, MO
Honda Accord Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Consistently Excellent Service
The customer service is outstanding. Knowledge, attention to detail and trustworthiness is the reason Otto is the only shop I trust with my car.
JL
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Jane L.
Belton, MO
Honda Pilot
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/22/2025
client vérifiéVérifié Client
10
Oil change and headlight
I always appreciate knowing that I can go in and they do exactly what needs to be done at a great price and I don't have to worry about being gouged always courteous and professional.
TM
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Tim M.
Raytown, MO
Acura TLX
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/08/2025
client vérifiéVérifié Client
10
PERSONAL SERVICE
Otto Service is the only shop that touches my car besides myself. Having them work on my car is always very pleasing. It's one of the reasons I drive a Honda, because I want them to be my service center. I hate going to the dealership if I can avoid it. I also like that they provide me with a loaner vehicle so I don't have to wait around or put them in a rush. I can go about my day. Very nice, knowledgeable crew.
Andrew O., Owner de Otto Service Of Kansas City a répondu le 05/14/2025 02:36 PM

Thank you so much for the kind words, Tim! We greatly appreciate your support and truly value having you as part of our auto family! Thank you for choosing us for all of your Honda's needs! We look forward to serving you again when you need us! Until then, stay safe on the road and in life!

SR
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Sharon R.
Kansas City, MO
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/06/2025
client vérifiéVérifié Client
10
Honest Service
I have been going to Otto Service for over 20 years with 2 Honda CRV's. I can always depend on them being honest and the work completed in a timely manner. The communication along the way is very helpful, too. Many thanks for your years of service.
Andrew O., Owner de Otto Service Of Kansas City a répondu le 05/14/2025 02:39 PM

Sharon, we appreciate having you as part of our auto family for over 20 years!! You are truly family to us! Thank you for the kind words and for your support of not only our small business, but our family! We look forward to seeing you next time you need us! Until then, stay safe on the road and in life! We are always here for you. 

LC
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Lori C.
Kansas City, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/29/2025
10
Great Service
Otto is a specialized car repair shop. Because of their expertise I have been to them twice for major repairs. They offer a loaner vehicle as well! Cody is very good at returning phone calls and communicates well! I will likely only use Otto to keep my Honda working properly!
Andrew O., Owner de Otto Service Of Kansas City a répondu le 05/14/2025 02:40 PM

Thank you (again!), Lori, for the kind words! It means so much to our small business to know how our service was to our auto family! Thank you so much for being part of that family! We appreciate you!

LC
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Lori C.
Kansas City, MO
Honda CR-V
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/28/2025
client vérifiéVérifié Client
10
Great Service
I have been to Otto twice for my Honda CR-V repairs. Cody’s communication is clear and my calls have always been returned promptly! Their service is straightforward and because they specialize in Honda’s the confidence I feel going to Otto is higher than with other repair shops who work on all car models. I love that they offer a loaner car at a very modest price and this is a big reason that I use them as I have no family here locally.
They have gone the extra mile for me! The shop is clean and organized.
I highly recommend this team of car experts!
Andrew O., Owner de Otto Service Of Kansas City a répondu le 05/14/2025 02:42 PM

Thank you so much for the kind words, Lori, and thank you for taking the time to let us know how your service was. It means a great deal to not only our small business, but our family as well! We greatly appreciate your support and truly value having you as part of our auto family! Thank you for choosing us for all of your Honda's needs! We look forward to serving you again when you need us! Until then, stay safe on the road and in life!

Client vérifié
Kansas City, MO
Honda Accord Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/25/2025
client vérifiéVérifié Client
10
Great work.
As always, Otto Service did a great job with our older Honda. It now drives like a new car again.
Andrew O., Owner de Otto Service Of Kansas City a répondu le 05/14/2025 02:43 PM

So wonderful to hear your Honda is driving like a new car again! That is music to our ears and such a wonderful feeling! We are honored to be able to help! Thank you for being a valued member of our auto family! We are always here when you need us!

DS
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Deborah S.
Independence, MO
Honda Ridgeline
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/21/2025
client vérifiéVérifié Client
10
Great experience
Very professional and knowledgeable staff
Andrew O., Owner de Otto Service Of Kansas City a répondu le 05/14/2025 02:45 PM

Thank you very much, Sidney, for the kind words! Thank you for choosing our small business as your auto family. It means so much to our family! We value having you as part of the family!

Andrew O., Owner de Otto Service Of Kansas City a répondu le 05/14/2025 02:48 PM

Ooops! Mrs. Sidney! Would not let me go back in and edit after replying. My apologies! 

KM
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Karam M.
Kansas City, MO
Honda Accord Cpe
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Fixed oil leak
Job done professionally and on time
Andrew O., Owner de Otto Service Of Kansas City a répondu le 05/14/2025 02:49 PM

Thank you so much for letting us know how your service was, Karam! We appreciate having you as part of our auto family! We are always here when you need us! Until then, stay safe on the road and in life!

Client vérifié
Kansas City, MO
Toyota Camry
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/18/2025
client vérifiéVérifié Client
10
Ongoing professional service
Otto's provides consistent, reliable service. You can trust their expertise and honesty.
Andrew O., Owner de Otto Service Of Kansas City a répondu le 05/14/2025 02:50 PM

Thank you very much for the kind words and support! It means so much to our small business and our family! We are always here when you need us. Until then, stay safe on the road and in life!

JP
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Jeri P.
Lone Jack, MO
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
04/08/2025
10
Simply THE best!
Such good information given by Cody to me about my repairs and services. Not all auto shops speak so kindly and patiently to women, especially senior women. This shop is just the opposite and it is much appreciated.
Andrew O., Owner de Otto Service Of Kansas City a répondu le 05/14/2025 02:52 PM

Awe! Thank you so much, Jeri, for the kind words! We are thankful to have you as part of our auto family! Thank you for choosing our small business for your vehicle. It means so much to our family! As always, we are here when you need us! Until then, stay safe on the road and in life!

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