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Robby's Auto Service & Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 878 Avis)
95
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
2
Total des ReScores
2,0
Moyenne de ReScore
95
Score NPS ®

Détails de l'entreprise

À propos

Here at Robby's Auto Service & Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair Poway offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Here at Robby's Auto Service & Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair Poway offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(858) 748-6672

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
13919 Poway Rd # E Poway, CA 92064-4860
Robby's Auto Service & Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 878 Avis)

GD
Gary D.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/11/2025
client vérifiéVérifié Client
10
Great experience!
First time with these folk and we’ll be using them exclusively from now on. Helped us get an older car running good again and we couldn’t be happier. Nice people to deal with as well.

VL
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Valerie L.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/10/2025
client vérifiéVérifié Client
10
Would not take my car anywhere else!!
Helpful, kind, competent 👍
The Team de Robby's Auto Service & Repair a répondu le 03/13/2025 09:38 AM

We appreciate you taking the time to share your experience! It’s great to hear that our team could lend a helping hand while keeping things friendly and professional. We always aim to have the right mix of kindness and competence. If your vehicle ever needs anything else, you know where to find us!


DP
Dean P.
Ramona, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/06/2025
client vérifiéVérifié Client
10
Love coming here
I scheduled oil change ahead of time as I had to wait. In and out so quick. I never hesitate coming because they are always so nice and I know my car is in good hands.
The Team de Robby's Auto Service & Repair a répondu le 03/09/2025 10:38 AM

It’s fantastic to hear that your oil change was as quick as a rabbit on roller skates! We aim to keep things running smoothly and make your wait as pleasant as possible. Knowing that you feel your car is in good hands is the ultimate compliment for us. We appreciate you choosing us for your car care needs and look forward to keeping you and your vehicle happy on the road!


BL
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Bonnie L.
San Diego, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
03/04/2025
client vérifiéVérifié Client
10
Robbys Service
Manny was so helpful to my husband and I. The service is outstanding.
The Team de Robby's Auto Service & Repair a répondu le 03/04/2025 04:35 PM

We're delighted to hear that you and your husband had such a positive experience! Manny definitely knows how to provide top-notch service, and it sounds like he was in his element. We appreciate your kind words and your trust in us for your auto service needs. It's customers like you that keep us rolling!


AL
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Andrea L.
San Diego, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/28/2025
client vérifiéVérifié Client
10
Great customer Servise
Once again Robby's did a fantastic job with checking me in and completing my service request. It was fast service, it was good service. I always enjoy visiting this location for car service
The Team de Robby's Auto Service & Repair a répondu le 03/03/2025 09:36 AM

It's great to hear that your experience at Robby's Auto Service & Repair hit all the right notes! Fast and good service is the sweet spot we aim for, and we're glad you seem to think so too. It sounds like your car is living its best life after a visit with us. We're always here to keep those wheels turning smoothly.


PG
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Patty G.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
10
Great service
Another great job by the crew at Robby’s. We are so fortunate to have them here in Poway. Honest, reliable, and very professional. They are the best!
The Team de Robby's Auto Service & Repair a répondu le 03/01/2025 09:40 AM

We truly appreciate your kind words about our team! It's fantastic to know that you consider us honest, reliable, and professional—it’s what we aim for every day. We're glad to be a part of the Poway community and to provide you with service that keeps your vehicle running smoothly. Here’s to more great jobs in the future!


CF
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Chris F.
San Diego, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/26/2025
client vérifiéVérifié Client
9
Best auto repair in the area.
Thank you, Manny and team for quickly identifying my problem and getting my car back out to me at a reasonable cost.
The Team de Robby's Auto Service & Repair a répondu le 03/01/2025 09:40 AM

We appreciate your positive feedback! It's fantastic to hear that our team was able to quickly pinpoint the issue with your car and get it back to you without breaking the bank. Our mission is to keep you rolling without the roadblocks. If your car ever decides to play coy again, you know where to find us. Wishing you smooth travels ahead!


DG
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Deb G.
San Diego, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
Remarkable business
This place is excellent for taking care of all your mechanical needs. Fast, friendly service with a wealth of experience. Very reasonable rates. Manny took the time to investigate all my concerns and charged me the minimal amount even though I am quite sure it took him longer to diagnose. You will not be disappointed. Truly a remarkable business!
The Team de Robby's Auto Service & Repair a répondu le 02/24/2025 09:38 AM

We're glad to hear that you had a fantastic experience with us! It's always our goal to make sure our customers drive away happy and with a little more knowledge about their vehicles. Manny certainly has a knack for turning car troubles into car tales, and we're pleased you found our rates reasonable, especially after all that expert detective work! Thanks for being a remarkable customer yourself; we appreciate your trust in us!


MM
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Myron M.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/21/2025
client vérifiéVérifié Client
10
Great Service (as usual)
I’ve been taking my car to Robby’s for many years. I like the friendly atmosphere and the excellent service. I started taking my car there because I was not happy with the dealership’s high prices for maintenance and the recommendations for service that I didn’t need. Robby’s is honest and the people there are helpful.
The Team de Robby's Auto Service & Repair a répondu le 02/24/2025 09:38 AM

It's wonderful to hear that you've found a home for your car with us over the years. We like to think of ourselves as the friendly neighbor in the auto service neighborhood—always ready to lend a helping hand without any surprise visits to your wallet. Honesty and helpfulness are the fuel that drives us, and it's great to know we've been hitting the mark for you. Here’s to many more miles together on the road ahead!


PG
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Patty G.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
Excellent Service
Great job as always. Work was done on time and the cost was as given.
The Team de Robby's Auto Service & Repair a répondu le 02/22/2025 09:38 AM

It's always great to hear that we hit the mark! We're glad the work was done on time and that our pricing didn't leave you in the dust. It's our mission to keep things running smoothly, just like your vehicle! If there's anything else we can assist you with, we're just a phone call away.


KD
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Karen D.
Escondido, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/19/2025
client vérifiéVérifié Client
10
They treated my car like the princess she is!!!
I’ll keep going back for the way she got it recently!!!! Perfect customer service and they actually know what to do to keep her running. Robbie’s will forever be my go-to. REAL TECHS take care of the cars. Do NOT believe the “wanna be” techs anywhere else.
The Team de Robby's Auto Service & Repair a répondu le 02/22/2025 09:38 AM

We're absolutely delighted to hear that you had such a fantastic experience with us! It’s wonderful to know that our team of real tech superheroes was able to give your vehicle the TLC it deserves. We pride ourselves on knowing our stuff and ensuring that every car leaves in tip-top shape. Your loyalty means the world, and we promise to keep being your go-to pit stop – no capes required!


JB
Justin B.
San Diego, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/14/2025
client vérifiéVérifié Client
Catégorie : Service
Justin stated the business was very communicative and asked all the right questions.
Recommandé
The Team de Robby's Auto Service & Repair a répondu le 02/20/2025 09:40 AM

We appreciate your feedback and are glad to hear that our communication hit the mark! Asking the right questions is key to fixing things up just the way you need. It sounds like we might have missed our calling as detectives—solving auto mysteries one question at a time. Thanks for taking the time to share your experience!


JM
Jessica M.
San Marcos, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/13/2025
client vérifiéVérifié Client
10
Best service
This was my second time having my car worked on and both times have been great. Quick, reasonably priced, and friendly service.
The Team de Robby's Auto Service & Repair a répondu le 02/16/2025 09:38 AM

We appreciate you taking the time to share your experience! It sounds like we’ve hit the sweet spot with our quick, friendly service and reasonable prices. Who knew car repairs could be such a pleasant affair? We're glad to be your go-to pit stop! Your car must feel like it’s getting VIP treatment. We look forward to more smooth rides ahead!


LB
Larry B.
San Diego, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/12/2025
client vérifiéVérifié Client
10
The new owner is doing a great job maintaining the longtime excellent reputation of this business.
Without hesitation I recommend Robby’s in Poway for automotive maintenance. Service is exceptional and pricing is very reasonable. The new owner is doing a great job maintaining the longtime excellent reputation of this business. Thank you.
The Team de Robby's Auto Service & Repair a répondu le 02/13/2025 11:34 AM

We're glad to hear that you had a fantastic experience at Robby's Auto Service & Repair! It sounds like we're keeping the engines running smoothly both literally and reputation-wise. Our team always aims to provide top-notch service without breaking the bank, so your recommendation really fuels our passion for what we do. Here’s to keeping things rolling and making sure every visit is a five-star experience!


DZ
Drake Z.
San Diego, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
02/11/2025
client vérifiéVérifié Client
10
Honest and organized
I was told by another shop (OEM) that my rotor and pads needed to be replaced very soon. It has been about three months, so I decided to venture away from my typical OEM shop and give Robby’s a shot. Robby’s told me that my brakes are all in good shape, so I only replaced my oil. Don’t believe that an OEM shop is trustworthy because of the logo as most service advisors are compensated on total monthly sales. I am very happy with Robby’s and will be coming back!
The Team de Robby's Auto Service & Repair a répondu le 02/13/2025 11:34 AM

We appreciate you taking a chance on us, especially after your experience at the other shop! It seems your brakes weren’t calling for emergency service after all—just needed a little TLC and a fresh oil change instead. It’s always great to keep an eye on the gauges and make sure you’re not hitting the brakes too hard on your wallet. We're here to keep your vehicle happy and healthy, so we look forward to your next visit!

Bons de services et publications
Thanks for the kind words! 😄 We're thrilled to hear you had a smooth ride with us, even after that pesky tire trouble! 🚗💨 Manny is dedicated to keeping the good vibes rolling. We’re here for all your auto needs! #RobbysAutoService #TrustTheExperts
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Thanks for the shoutout! 🚗💨 We're thrilled you enjoyed our service! We aim to keep your ride running smoother than your Monday morning coffee. ☕️ Ready when you are for your next visit! #CarCare #HappyCustomers
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Thanks for the kind words! At Robby's, we believe every car deserves a spa day. ?✨ No matter the issue, we’re here to make sure you’re back on the road with a smile! #AutoCare #RobbysService
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Thank you for the glowing review! ? We're thrilled to hear our family tradition continues. Honesty is our policy (and it’s not just for show)! We're here to keep your ride safe. See you next time! ? #TrustworthyService #FamilyTradition
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Thanks for the trust, and cheers to many more miles together! ?? #Grateful #FiveStars
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Thanks for the trust, Paul! Our mission is to provide top-notch service without the upsell pressure. We're thrilled to be your go-to auto mechanic for 30 years! ?? #CustomerSatisfaction #RobbyAutoService
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Thanks for the awesome review, Leonard! ⭐️ We're glad to hear you're happy with our prompt and thorough service. ?? Looking forward to seeing you again! #HappyCustomer #Robby'sAuto
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We're thrilled to have been your trusted mechanic for 29 years! ? Thank you for the kind words, and we're committed to keeping your car in top shape! ? #CustomerAppreciation #Robby'sAutoService
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? We're so glad we could help you out, and we're thrilled to hear that you felt like part of the family! Thanks, Colleen, for the rave review! We'll always be here to lend a hand. #CustomerAppreciation #RavingReview
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? We're thrilled to hear that you've been pleased with our service, Mary Ann! ? Your confidence means so much to us. Thank you for choosing Robby's Auto Service & Repair! #CustomerSatisfaction #AutoRepair
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?? Thank you for your kind words! We're thrilled to have earned your trust for 20 years. Here's to many more years of keeping your family safe on the road! #CustomerService #CarCare
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Thanks for giving us a try, Lisa! We're glad we could help alleviate your car service anxiety. We're here to give you peace of mind with top-notch service! ?? #CustomerSatisfaction #RobbyRocks
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Thank you for your ⭐⭐⭐⭐⭐ review! We appreciate your kind words and continued support ?? #CustomerAppreciation #RobbyAutoService #Poway
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? Thank you for the kind words! ? We're glad you trust us with all your cars ??, from vintage beauties to modern rides. ⚙️ Fast turn around and reasonable prices are what we strive for. ? We appreciate your support! ? #Robby'sAutoService #
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????? Thank you for your amazing review! We're thrilled to have earned your trust with our honest service. ? It's our pleasure to go above and beyond for you, even if it means saving you money. We're here to make sure your car gets the best care possible
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Thanks for the kind words, Richard! ? We're glad you had a great experience with us. #RobbyAutoService #Poway #Honest #Fair
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Thanks for the kind words, Gayle! ? We're so glad you trust us with your car and that you're so loyal. We appreciate your referrals too! #RobbyAuto #Poway #AutoRepair #HonestService
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Thank you, Dona! ? We are so glad you trust us with your car care. We strive to provide excellent service and quality work. #RobbyAuto #Poway #FamilyAtmosphere #QualityService
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We're so glad you had a great experience with us, Jessica! ? We take pride in providing excellent service and customer care. Thanks for recommending us! #RobbyAuto #Poway #CarCare
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Thank you for your kind words, Barb! ? We are so glad you had a great experience with us at Robby's Auto Service & Repair. #RobbyAuto #Poway #AutoRepair #HappyCustomer
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Thanks, Daniel! ? We're glad you're happy with the work we did. #RobbyAutoService #Poway #AutoRepair ?
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We're so glad to hear that you had a great experience with us! ? We strive to provide excellent service every time and are happy to hear that we achieved that. #RobbyAutoRepair #Poway
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Thanks for your loyalty, Yuri! We're so glad you've been satisfied with our service for years. ? #RobbyAutoService #Poway
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Thanks for the kind words, Daniel! ? We're glad you're happy with our work! #RobbyAutoService #Poway
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Thanks for the great review, Richard! We appreciate your kind words and are glad you had a great experience with us. #RobbyAutoService #Poway #?????
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Thanks for the great review, Lisa! We're so glad you had a great experience with us at Robby's Auto Service & Repair. ?? #Poway #AutoRepair #CustomerSatisfaction
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Thanks for the kind words, Kelly! We take pride in being honest and reliable. #RobbyAuto #Poway
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Thanks for the kind words, Larry! ? We're so glad you've been happy with our service and repair. #RobbyAutoService #Poway
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Thanks for the kind words, Jennifer! We're so glad you've been coming to us since you moved to #Poway. We strive to provide honest, fair, and quick service with stellar customer service. ? #RobbyAutoService #AutoRepair #Poway
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Thanks for the kind words, Kyle! We're proud to be the best in the West ??? #Poway #RobbyAutoService #AutoRepair
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Thanks for the kind words, Cristofer! ? We're glad we could save you money over the years. #RobbyAutoService #Poway
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Thanks for the kind words, Bill! We're glad you had a great experience at Robby's Auto Service & Repair. ?? #Poway #AutoRepair #CustomerSatisfaction
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Thanks for the kind words, Tracy! We're glad you had a great experience at Robby's Auto Service & Repair. ?? #Poway #AutoRepair #CustomerService
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Thanks for the kind words, William! ?We're so glad you had a great experience at Robby's Auto Service & Repair! #Poway #RobbyAutoService #HappyCustomer
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?? #Robby's #Poway "Robby's = ?? care/service! #Robby's #Poway"
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Thanks for your loyalty, David! We're proud to have served you for 30 years. ?? #RobbyAutoService #Poway
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Thanks for the great review, Kasey! We appreciate your kind words and are glad you enjoyed the fast service ? #RobbyAutoService #Poway
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Thanks for the great review, Debra! We're glad you had an excellent experience with us at Robby's Auto Service & Repair. ? #Poway #AutoService #Repair
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Thanks for the awesome review, Melissa! ? We're so glad you trust us and appreciate the kind words. #RobbysAutoService #Poway
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Thanks for the great review, Evan! We're so glad you trust us to take care of your family's vehicles. #RobbyAutoService #Poway ???
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Thanks for the great review! ? We're so glad you had a great experience at Robby's Auto Service & Repair. We look forward to seeing you again soon! #RobbyAuto #Poway
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