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Robby's Auto Service & Repair

Score moyen
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 908 Avis)
96
Écrire un avis

Détails du score

Tendance des 30 derniers jours

Entreprise active

ReScore les Avis

ReScore
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
Avis original
Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5Évaluation globale 2,0/5
2
Total des ReScores
2,0
Moyenne de ReScore
96
Score NPS ®

Détails de l'entreprise

À propos

Here at Robby's Auto Service & Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair Poway offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Here at Robby's Auto Service & Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair Poway offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Catégories
Réparation automobile, Entretien de la voiture, Entretien de la voiture
Contact
(858) 748-6672

Heures d'ouverture

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Heure du Pacifique (É.-U. et Canada)
13919 Poway Rd # E Poway, CA 92064-4860
Robby's Auto Service & Repair's Avis
Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5Évaluation globale 4,9/5
4,9
(1 908 Avis)

RH
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Russell H.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/04/2025
client vérifiéVérifié Client
10
I trust my mechanic
this company has earned my trust over the last 10 years. the individual mechanics may change over time but thier willingness to accurately diagnose, offer estimates, perform the repairs in a timely manner, at a very reasonable cost has stayed the same. Recommend this garage to everyone who is looking for reliable professionals.

Client vérifié
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
07/01/2025
client vérifiéVérifié Client
10
Honest, nice folks
Nice folks. They make room to squeeze you in in an emergency. Always good at the task.
The Team de Robby's Auto Service & Repair a répondu le 07/04/2025 09:40 AM

We really appreciate your kind words! It's great to hear that our team was able to accommodate you in an emergency—it's like a superhero move but without the capes. We strive to ensure that every task is handled with care and precision. Your support means a lot to us!


SM
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Steve M.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/28/2025
client vérifiéVérifié Client
10
Smog clearance
Always dependable and honest. They can do it all!
The Team de Robby's Auto Service & Repair a répondu le 07/01/2025 09:37 AM

We appreciate you taking the time to share your experience! Reliable service is our motto, and we're delighted to hear that you find us dependable and honest. From oil changes to more complex repairs, we aim to tackle it all while keeping your trust intact. Cheers to smooth rides ahead!


KM
Krystle M.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/26/2025
client vérifiéVérifié Client
Catégorie : Service
Krystle said they were quick and they did a good job.
Recommandé
The Team de Robby's Auto Service & Repair a répondu le 06/29/2025 09:39 AM

We appreciate you taking the time to share your experience. It's great to hear that our team was quick and delivered a job well done. We pride ourselves on keeping things running smoothly—both for your vehicle and for your day. If you have any other auto needs in the future, we'll be here, ready to help!


BN
Brian N.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/25/2025
client vérifiéVérifié Client
Catégorie : Service
Brian said they always go above and beyond, and are willing to give him all the information on his vehicle. They make sure he is not spending too much and talk to him before they do the work.
Recommandé
The Team de Robby's Auto Service & Repair a répondu le 06/28/2025 09:41 AM

We appreciate your feedback about our team going the extra mile—it's like our superpower around here! It's great to hear that you feel informed about your vehicle and the work being done. After all, nobody likes surprises when it comes to their car repairs, unless it's your birthday cake! We're committed to making sure our customers are well-informed and not digging too deep into their pockets. Your trust means a lot to us. Keep cruising with confidence!


Client vérifié
Vista, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Always helpful.
I commute into Poway for work. I don’t expect car trouble on my commute but when I do I always get excellent service from Robby’s. They’ve always helped me out and have my vehicle ready for me at the end of the day so I can get home. I appreciate your help and friendly service. Thank you
The Team de Robby's Auto Service & Repair a répondu le 06/21/2025 09:39 AM

We're glad to hear that your commute is still bearable, even with the occasional car hiccup! It sounds like we’ve become your trusty pit stop on the way to work. We strive to keep your vehicle in tip-top shape, and we're happy to ensure it's ready to hit the road when you need it. Your kind words about our service motivate us to keep our friendly game strong. We’re just a wrench turn away whenever you need us!


Client vérifié
San Diego, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Start to finish, amazing
I don’t do well with mechanics, it’s always frustrating. From the moment I walked in to Robby’s to the moment I left, incredible service. Respectful, friendly, kind, knowledgeable, professional, quick, helpful. From the office, to the mechanic himself, what wonderful people! I am so happy to have found a place I trust. Thank you thank you thank you!!!
The Team de Robby's Auto Service & Repair a répondu le 06/21/2025 09:39 AM

We guarantee you’re not alone in the “mechanical anxiety” club, but it sounds like you hit the jackpot with us! We’re glad to hear our team made the experience smooth, friendly, and even enjoyable. Finding a trustworthy repair shop is like finding gold in your sock drawer—totally unexpected but absolutely priceless. Your words will keep us motivated to keep our service shining bright. Here’s to many more frictionless visits!


Client vérifié
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/18/2025
client vérifiéVérifié Client
10
Tundra pre-road trip oil change / safety check
Heading up to the Sierras for two weeks and wanted to get an oil change, fluid top-off, and belt/hose/brake check since there will be a lot of mountain driving and a heavy load. Everyone at Robby’s is personable, professional, honest, and communicative. Take all of our vehicles there for repairs/maintenance with great peace of mind!
The Team de Robby's Auto Service & Repair a répondu le 06/21/2025 09:39 AM

We're glad to hear you found us to be a friendly bunch, and we're all about giving your vehicles the TLC they need—especially before a big trip like yours! It's like we always say, "A well-maintained car is the happiest car!" Your peace of mind is our top priority, so we’re happy to be your go-to for repairs and maintenance. Drive safe in those Sierras and enjoy every moment of that mountain adventure!


RT
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Ryan T.
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/13/2025
client vérifiéVérifié Client
10
Fast and friendly
Fast and friendly service as always. Dropped my car off, said they would “fit it in”. My service was completed in about an hour.
The Team de Robby's Auto Service & Repair a répondu le 06/16/2025 09:38 AM

We appreciate you taking the time to share your experience! It’s great to hear that we could “fit it in” for you and get you back on the road in no time. Speedy service and a friendly smile are what we're all about—like a pit stop, but without the race cars! If your car needs more pampering, you know where to find us.


HC
Hector C.
Escondido, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Good service
Very nice people and honest and straightfoward answer
The Team de Robby's Auto Service & Repair a répondu le 06/14/2025 09:40 AM

We appreciate your feedback and are glad to hear that our team made a positive impression with their honesty and straightforwardness. We believe that good communication is the oil that keeps the wheels turning smoothly! If you have any more auto service needs, we're here and ready to help.


GH
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Greg H.
San Diego, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/11/2025
client vérifiéVérifié Client
10
Excellent service
Excellent service
The Team de Robby's Auto Service & Repair a répondu le 06/14/2025 09:40 AM

We're delighted to hear you had an excellent experience with us! It’s always our goal to provide top-notch service, and it seems we hit the mark. Keep those wheels turning, and remember, we’re here whenever you need a little auto TLC.


Client vérifié
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
06/06/2025
client vérifiéVérifié Client
10
Great Local Shop
I've been bringing my car here for 5 years.
The Team de Robby's Auto Service & Repair a répondu le 06/09/2025 09:37 AM

It sounds like you've really made Robby's Auto Service & Repair your car's second home over the past five years. We’re excited to have earned your trust all this time! Whether it’s for routine maintenance or those surprise check-ups, it’s great to know we’ve got your back (and your wheels). Here’s to many more years of keeping your car in top shape!


LP
Lex P.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/30/2025
client vérifiéVérifié Client
10
Another Family Car Fixed
Once again Robby's helps out and takes care of another family car.
Did little drive cycle run after picking up. Today we go get smogged and review the expired registration.
I want to thank the Robby's gang (Family) for their work and dedication.
Manny, Terri, Toby, Andrew and Robert. You guys and gal are the bomb
Lex Palmer
The Team de Robby's Auto Service & Repair a répondu le 06/02/2025 09:36 AM

We appreciate you taking the time to share your experience! It's always great to hear that our team is hitting all the right notes when it comes to keeping family cars in top shape. The drive cycle sounds like it was a success, and good luck with the smog check and expired registration—hopefully, it's a breeze! The crew always loves the love, and it's just as good to see your family extending their gratitude. You're right; they are quite the dream team! Here’s to many more smooth rides down the road.


BV
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Bruce V.
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/29/2025
client vérifiéVérifié Client
9
Great job
Always easy and friendly to work with
The Team de Robby's Auto Service & Repair a répondu le 06/01/2025 09:38 AM

We're glad to hear that your experience with us has been smooth and friendly. It sounds like our team is hitting all the right notes! We strive to create a welcoming atmosphere, and it's always nice to know that our efforts are paying off. Drive safely, and we look forward to helping you again in the future!


Client vérifié
Poway, CA
Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5Évaluation globale 5,0/5
05/27/2025
client vérifiéVérifié Client
10
Timely repairs, fair pricing
Good quality workmanship at a fair ptice
The Team de Robby's Auto Service & Repair a répondu le 05/30/2025 09:37 AM

We appreciate you taking the time to share your experience. It sounds like we hit the nail on the head with both quality and pricing—no shoddy craftsmanship or hidden fees here! If you ever need assistance again, you know where to find us. Safe travels!

Bons de services et publications
We’re revved up to hear such great feedback! 🚗💨 20 years of happy customers? That deserves a round of applause! 🎉 Thank you for being part of the Robby's family! Here’s to many more years of service and smiles! #AutoService #CustomerAppreciation
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We're thrilled to hear about your experience! 🎉 At Robby's, we believe in clear communication and reasonable pricing—no surprises! 🚗💨 Thanks for trusting us with your truck. We're here to keep you rolling smoothly. #AutoCare #HappyCustomers
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🚚🔧 Big rigs need love too! We're thrilled we could revive your 2002 diesel and keep you in the loop during the process. Thanks for the trust and the great recommendation! We're always here to tackle those truck troubles! #AutoRepair #HappyCustomer
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Thanks for the kind words! 😄 We're thrilled to hear you had a smooth ride with us, even after that pesky tire trouble! 🚗💨 Manny is dedicated to keeping the good vibes rolling. We’re here for all your auto needs! #RobbysAutoService #TrustTheExperts
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Thanks for the shoutout! 🚗💨 We're thrilled you enjoyed our service! We aim to keep your ride running smoother than your Monday morning coffee. ☕️ Ready when you are for your next visit! #CarCare #HappyCustomers
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Thanks for the kind words! At Robby's, we believe every car deserves a spa day. ?✨ No matter the issue, we’re here to make sure you’re back on the road with a smile! #AutoCare #RobbysService
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Thank you for the glowing review! ? We're thrilled to hear our family tradition continues. Honesty is our policy (and it’s not just for show)! We're here to keep your ride safe. See you next time! ? #TrustworthyService #FamilyTradition
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Thanks for the trust, and cheers to many more miles together! ?? #Grateful #FiveStars
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Thanks for the trust, Paul! Our mission is to provide top-notch service without the upsell pressure. We're thrilled to be your go-to auto mechanic for 30 years! ?? #CustomerSatisfaction #RobbyAutoService
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Thanks for the awesome review, Leonard! ⭐️ We're glad to hear you're happy with our prompt and thorough service. ?? Looking forward to seeing you again! #HappyCustomer #Robby'sAuto
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We're thrilled to have been your trusted mechanic for 29 years! ? Thank you for the kind words, and we're committed to keeping your car in top shape! ? #CustomerAppreciation #Robby'sAutoService
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? We're so glad we could help you out, and we're thrilled to hear that you felt like part of the family! Thanks, Colleen, for the rave review! We'll always be here to lend a hand. #CustomerAppreciation #RavingReview
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? We're thrilled to hear that you've been pleased with our service, Mary Ann! ? Your confidence means so much to us. Thank you for choosing Robby's Auto Service & Repair! #CustomerSatisfaction #AutoRepair
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?? Thank you for your kind words! We're thrilled to have earned your trust for 20 years. Here's to many more years of keeping your family safe on the road! #CustomerService #CarCare
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Thanks for giving us a try, Lisa! We're glad we could help alleviate your car service anxiety. We're here to give you peace of mind with top-notch service! ?? #CustomerSatisfaction #RobbyRocks
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Thank you for your ⭐⭐⭐⭐⭐ review! We appreciate your kind words and continued support ?? #CustomerAppreciation #RobbyAutoService #Poway
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? Thank you for the kind words! ? We're glad you trust us with all your cars ??, from vintage beauties to modern rides. ⚙️ Fast turn around and reasonable prices are what we strive for. ? We appreciate your support! ? #Robby'sAutoService #
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????? Thank you for your amazing review! We're thrilled to have earned your trust with our honest service. ? It's our pleasure to go above and beyond for you, even if it means saving you money. We're here to make sure your car gets the best care possible
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Thanks for the kind words, Richard! ? We're glad you had a great experience with us. #RobbyAutoService #Poway #Honest #Fair
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Thanks for the kind words, Gayle! ? We're so glad you trust us with your car and that you're so loyal. We appreciate your referrals too! #RobbyAuto #Poway #AutoRepair #HonestService
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Thank you, Dona! ? We are so glad you trust us with your car care. We strive to provide excellent service and quality work. #RobbyAuto #Poway #FamilyAtmosphere #QualityService
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We're so glad you had a great experience with us, Jessica! ? We take pride in providing excellent service and customer care. Thanks for recommending us! #RobbyAuto #Poway #CarCare
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Thank you for your kind words, Barb! ? We are so glad you had a great experience with us at Robby's Auto Service & Repair. #RobbyAuto #Poway #AutoRepair #HappyCustomer
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Thanks, Daniel! ? We're glad you're happy with the work we did. #RobbyAutoService #Poway #AutoRepair ?
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We're so glad to hear that you had a great experience with us! ? We strive to provide excellent service every time and are happy to hear that we achieved that. #RobbyAutoRepair #Poway
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Thanks for your loyalty, Yuri! We're so glad you've been satisfied with our service for years. ? #RobbyAutoService #Poway
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Thanks for the kind words, Daniel! ? We're glad you're happy with our work! #RobbyAutoService #Poway
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Thanks for the great review, Richard! We appreciate your kind words and are glad you had a great experience with us. #RobbyAutoService #Poway #?????
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Thanks for the great review, Lisa! We're so glad you had a great experience with us at Robby's Auto Service & Repair. ?? #Poway #AutoRepair #CustomerSatisfaction
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Thanks for the kind words, Kelly! We take pride in being honest and reliable. #RobbyAuto #Poway
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Thanks for the kind words, Larry! ? We're so glad you've been happy with our service and repair. #RobbyAutoService #Poway
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Thanks for the kind words, Jennifer! We're so glad you've been coming to us since you moved to #Poway. We strive to provide honest, fair, and quick service with stellar customer service. ? #RobbyAutoService #AutoRepair #Poway
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Thanks for the kind words, Kyle! We're proud to be the best in the West ??? #Poway #RobbyAutoService #AutoRepair
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Thanks for the kind words, Cristofer! ? We're glad we could save you money over the years. #RobbyAutoService #Poway
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Thanks for the kind words, Bill! We're glad you had a great experience at Robby's Auto Service & Repair. ?? #Poway #AutoRepair #CustomerSatisfaction
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Thanks for the kind words, Tracy! We're glad you had a great experience at Robby's Auto Service & Repair. ?? #Poway #AutoRepair #CustomerService
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Thanks for the kind words, William! ?We're so glad you had a great experience at Robby's Auto Service & Repair! #Poway #RobbyAutoService #HappyCustomer
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?? #Robby's #Poway "Robby's = ?? care/service! #Robby's #Poway"
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Thanks for your loyalty, David! We're proud to have served you for 30 years. ?? #RobbyAutoService #Poway
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Thanks for the great review, Kasey! We appreciate your kind words and are glad you enjoyed the fast service ? #RobbyAutoService #Poway
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Thanks for the great review, Debra! We're glad you had an excellent experience with us at Robby's Auto Service & Repair. ? #Poway #AutoService #Repair
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Thanks for the awesome review, Melissa! ? We're so glad you trust us and appreciate the kind words. #RobbysAutoService #Poway
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Thanks for the great review, Evan! We're so glad you trust us to take care of your family's vehicles. #RobbyAutoService #Poway ???
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Thanks for the great review! ? We're so glad you had a great experience at Robby's Auto Service & Repair. We look forward to seeing you again soon! #RobbyAuto #Poway
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